Illustrating the diversity of solutions case managers and program administrators have recently developed, Advanced Case Management provides an overview of many state-of-the-art issues. Innovations in outreach, planning, assessment, and service interventions are described, along with culturally sensitive and other alternative approaches to engaging individuals, family members and other natural supports. This skillfully written volume links practice to program description, and highlights new developments in staffing, training, system building, interprogram coordination, and resource control. Many examples are offered from work with youth, the elderly, and mental health populations, as well as other fields of service to demonstrate model approaches and case management′s ability to evolve with the changing times. Students and professionals involved in the human services, clinical psychology, counseling/training/small groups, nursing, sociology, and drug and alcohol studies will find Advanced Case Management a useful and helpful guide. "A clear, well-organized, and comprehensive examination of emerging trends and new ideas regarding contemporary case management. Its well-documented chapters explore the multivaried dimensions of this reemerging arena of social work activity. I particularly valued its discussions of interagency linkages and quality assurance strategies and the focus on application of advanced case management principles to the field of aging. This book is a valuable contemporary addition to the practice literature in this area." --Esther G. Sales, University of Pittsburgh "This book represents a significant contribution to the field of case management and really does represent an advancement over more basic treatment of this vital area of human service practice. From my perspective the [book] achieves its objectives of moving beyond the fundamentals of case management to explore, examine, and analyze the themes and issues of case management as it continues to expand. It is certainly a book for the ′nineties.′ "There are numerous strengths to this volume. The empirical quality of the volume offers the reader numerous references, examples, and guidelines taken from demonstration projects, model programs, and about implementing some of the key concepts. These key concepts follow from the state-of-the-art and the meta components move the volume beyond a discussion of fundamental practices which make up a lot of the content of more basic texts. "The authors use examples from several domains of case management practice cutting across target populations, service arenas, and age groups. This strikes me as increasing relevance of the text. It is useful as a core textbook in a case management course or as a supplemental text in the various core of advanced courses of different human service disciplines. The book has relevance to social work, nursing, rehabilitation, and medicine, and I will not be surprised to see it on the shelves of my university bookstore when it is adopted by these various disciplines as a text." --David P. Moxley, Wayne State University, Detroit, Michigan "Overall, I am extremely impressed by the book. It fills a crucial gap in the professional literature. I am not aware of any book like it and yet the need for such a book is abundantly clear. With deinstitutionalization moving into its final phases, case management as a practice modality is now viewed as one of the key interventions to enable severely mentally ill to adjust to living in the community and it is a type of practice that has a wide range of applicability to many client populations. This volume pulls together the state-of-the-art of case management in a clear, highly readable yet comprehensive manner. The tables and figures are excellent--I could imagine them as handouts for a training in case management--in fact the book itself could be used as a professional training manual as well as a supplement for professional practice courses." --Christina E. Newhill, University of Pittsburgh, Pennsylvania "Administrators and others experienced in case management could derive an excellent theoretical base for their practice from this book. It provides a wealth of practical ideas and information." --Sally L. Hein, Executive Director, Southern Human Resource Development Consortium for Mental Health "Various dimensions of case management are explored using numerous tables and figures, with detailed information, to enhance each chapter. New and innovative methods that are changing the traditional case management role are discussed. . . . This book is full of information that can help assess and enhance case management services. . . . The authors pull together a great deal of information very neatly. . . . The authors will also raise many questions that will challenge providers of case management services in the future. Raiff and shore offer solutions by raising issues, establishing trends, and anticipating innovative practices for future delivery of services. This is an excellent reference book with ample information for staff training, workshop presentations, and program planning. Those who manage and/or plan case management services would benefit the most from this book and the broad range of in-depth information and ideas if offers." --Peggy Brown, MS, LPC, NCGC Div. Dir., Elder Outreach Svcs., Metropolitan Inter-Faith Association, Journal of Case Mgmt. "This volume provides an excellent analysis of many aspects of practice that are relevant." --Journal of Interprofessional Care

Table of Contents:
Advanced Case Management A Concept for the ′90′s The Advanced Case Manager A Quality Approach to Best Practice Quality Standards of Case Management Practice Advanced Staffing Patterns and Supervision Case Management Systems of Care Organization and Intersystem Innovations