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Agile Conversations: Transform Your Conversations, Transform Your Culture

Agile Conversations: Transform Your Conversations, Transform Your Culture

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About the Book

Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: culture and how people communicate. Agile Conversations brings an updated, practical, step-by-step guide to using the power of conversation to build effective, high-performing teams to achieve truly Agile results. To advance your organization's transformation, learn how to have productive conversations that overcome cognitive bias and fear. Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the “whys,” define commitments, and hold everyone accountable. These five conversations give teams everything they need to reach peak performance, and they are exactly what's missing from too many teams today. Stop focusing just on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.

Table of Contents:
Introduction A Word from the Authors How this Book is Organized The Many Ways to Read this Book Part I Chapter 1: Escaping the Software Factory Laboring in the Software Factory Agile: People-Driven Development Lean Software: Empower the Team DevOps: Operators are People Too Detour into the Feature Factory Sidebar: The Cynefin Framework Chapter 2: Conversations: Humanity's Secret Weapon Our Special Power Improving and Learning from Your Conversations Sidebar: Types of Conversations The Four Rs Conversational Analysis Analyzing a Conversation: Reflect, Revise, and Role Play Sidebar: Conversation Scoring: A Quick Breakdown Example Conversations Conclusion: Over to You Part II Introduction Chapter 3: The Trust Conversation Trust Comes First Nell's Trust Story Preparing: Be Vulnerable Preparing: Be Predictable The Conversation: TDD for People Nell's Trust Story Continued Example Trust Conversations Case Study: Trust Saves the Day Applying the Trust Conversation Chapter 4: The Fear Conversation Fear—The Default Feeling Tara's Fear Story Preparing: Normalization of Deviance Preparing: Coherence Busting The Conversation: The Fear Chart Tara's Fear Story Continued Example Fear Conversations Case Study: Overcoming Fear Applying the Fear Conversation Chapter 5: The Why Conversation Don't Start with Why Bobby's Why Story Preparing: Interests not Positions, Advocacy Plus Inquiry Preparing: Joint Design The Conversation: Building a Why Bobby's Why Story Continued Example Why Conversations Case Study: Stuck on Why Applying the Why Conversation Chapter 6: The Commitment Conversation Compliance vs. Commitment Mandy's Commitment Story Preparing: Agree on Meaning Preparing: The Walking Skeleton Sidebar: The Tilted Slider The Conversation: Making a Commitment Mandy's Commitment Story Continued Example Commitment Conversations Case Study: Context for Commitment Applying the Commitment Conversation Chapter 7: The Accountability Conversation Who's Accountable Nicole's Accountability Story Preparing: Theory X and Theory Y Preparing: Directed Opportunism Sidebar: Medieval Accountability The Conversation: Radiating Intent Nicole's Accountability Story Continued Example Accountability Conversations Case Study: Resurrecting the Deal Applying the Accountability Conversation[ Conclusion: How to Keep Learning Further Reading & Resources References Notes Acknowledgments About the Authors


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Product Details
  • ISBN-13: 9781942788973
  • Publisher: It Revolution Press
  • Publisher Imprint: It Revolution Press
  • Height: 230 mm
  • No of Pages: 224
  • Spine Width: 12 mm
  • Weight: 308 gr
  • ISBN-10: 1942788975
  • Publisher Date: 12 May 2020
  • Binding: Paperback
  • Language: English
  • Returnable: Y
  • Sub Title: Transform Your Conversations, Transform Your Culture
  • Width: 155 mm


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