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Capability Cases: A Solution Envisioning Approach

Capability Cases: A Solution Envisioning Approach

          
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About the Book

In today's climate of breakneck business pace, enterprise computing practitioners have to be results-oriented. This insightful new book lays out a clear path to achieving solutions. It describes an innovative and powerful new approach to envisioning, planning, designing, and building contemporary business software system solutions, using best practices captured in the form of Capability Cases. The authors help the reader align business strategy and required results to successful technology implementations. They demonstrate how to build a reliable "bridge" from the organization's business needs to optimal technology solutions that assure the long term viability of the enterprise, and maximize return on institutional investments. Capability Cases are an innovative spin on the proven practices of use cases and design patterns, and this book is the first to show you how to make them work for your organization.

Table of Contents:
About the Authors. Foreword. Preface. Acknowledgments. Preamble. Introduction.     Trailhead-Why This Book?     What is the Solution Envisioning Process?     What are Capability Cases?     Preview of Important Terms for Modeling the Business Situation     Highlighting the Main Ideas and Threads of the Book     A Trail Map for the Book: The Journey Ahead I. SOLUTION ENVISIONING: WHAT? AND WHY? 1. Technology Innovation and the Changing Business Landscape.     Chapter Preview     Understanding Business Challenges and IT Requirements       Informing Business Strategy with Views of Technology Possibilities     The Changing Role of IT       IT Imperatives and Governance       Coupling Business Vision to Technology Enablers       Supporting the New Role of IT     An Illustrative Story of Solution Envisioning       Backdrop-Consequences of Communication Failures       Story: "A Quest for Self-Service"     Trail Marker I: Appreciation of the Problem and Trail Ahead 2. Bridging the Gap with Solution Envisioning.     Chapter Preview     Solution Envisioning with Capability Cases       A Timely Intervention-in the Quest for a Business Transformation       The Goal: Matching Business Challenges to Proven Solutions     Process Overview: From Vision to Plan in Three Phases       Business Capability Exploration       Solution Capability Envisioning       Software Capability Design     The Role and Value of Capability Cases       Harnessing the Power of Stories and Tangible Examples       Capability Cases-A Summary View       Capability Cases in Action       Capability Cases-An Extended View     A Vocabulary That Integrates Envisioning and Capability Cases       Forces       Results and Measures       Anchoring Capability Cases in the Business Context       A Brief Illustration of Selecting Capability Cases     When Can Solution Envisioning Be Used?     How Long Does It Take?     Trail Marker II: Envisioning Solutions with Capability Cases 3. Illustrative Applications and Galleries.     Chapter Preview     Capability Case Galleries     Case Study I: Search Technology Workshop for the State Government       A Search for Self-Service       Business Capability Exploration       Solution Capability Envisioning       Envisioning Workshop Gallery I: State Government Self-Service         Capability Case I.1: Concept-Based Search         Capability Case I.2: National Search         Capability Case I.3: Visual Navigator         Capability Case I.4: Retrieval Assistant         Capability Case I.5: Personalized FAQ Agent         Capability Case I.6: Instant Helper         Capability Case I.7: Browse with a Buddy         Capability Case I.8: Virtual Time Machine       Workshop Results     Case Study II: Solution Envisioning at NASA       The Starting Point       Business Capability Exploration       Capability Envisioning       Envisioning Workshop Gallery II: NASA Digital Shuttle         Capability Case II.1: Product Design Assistant         Capability Case II.2: Generative Documentation         Capability Case II.3: Content Annotator         Capability Case II.4: Expert Locator         Capability Case II.5: Concept-Based Search         Capability Case II.6: Automated Content Tagger         Capability Case II.7: Interest-Based Information Delivery       Workshop Results     Capability Cases as Solution Design Assets     Trail Marker III: Exploring Capability Case Galleries 4. Positioning Within the Solution Delivery Cycle.     Chapter Preview     What Makes Solution Envisioning Different?     Where Does It Fit in the Solution Delivery Process?     Envisioning, Capability Cases, and the Iterative Nature of Design       Solution Envisioning is an Iterative Process       Capability Cases-Initially Solution Sketches and Later Blueprints     Trail Marker IV: Rationale for Solution Envisioning Outlined II. SOLUTION ENVISIONING PROCESS-DETAILED LOOK. 5. Business Capability Exploration-Phase I of Solution Envisioning.     Chapter Preview     To Begin Envisioning-Business Capability Exploration (BCE)       The Work of Business Capability Exploration       Where Does Solution Envisioning Start?     BCE Activities I: Establish Business Situation and Resources       Activity 1  Establish Solution Initiative Shared Space       Activity 2  Establish Key Stakeholders       Activity 3  Clarify Solution Initiative Statement       Activity 4  Establish Inventory of Reference Materials       Activity 5  Clarify Business Context       Activity 6  Assess Use of Current IT Capabilities       Activity 7  Establish a Glossary for the Initiative     BCE Activities II: Identify Business Needs as Forces and Results       Activity 8  Elicit Forces, Barriers, Results       Activity 9  Identify Business Activities in Scope       Activity 10  Perform Stakeholder Impact Analysis     BCE Activities III: Explore Possibilities Informed by Technology       Activity 11  Nominate Capabilities       Activity 12  Explore Future Business Possibilities       Activity 13  Explore Technology Options       Activity 14  Perform Stakeholder Benefit Analysis       Activity 15  Refine Results     BCE Activities IV: Consolidate Initial Solution Vision for Sharing       Activity 16  Map Capabilities to Forces, Barriers, Challenges, and Results       Activity 17  Create Solution Vision Presentation     The Results of BCE and Readiness to Move to the Next Phase     Trail Marker V: Business Situation and Solution Initiative Understood 6. Solution Capability Envisioning-Phase II of Solution Envisioning.     Chapter Preview     Solution Capability Envisioning (SCE)-Appraising Solution Ideas       The Work of Solution Capability Envisioning       Envisioning and Design as Social Constructions     SCE Activities I: Prepare for the Solution Envisioning Workshop       Activity 1  Envisioning Workshop Planning       Activity 2  Elaborate Capability Cases Portfolio       Activity 3  Conduct Pre-Envisioning Workshop Walkthroughs       Activity 4  Preparing the Capability Cases Gallery     SCE Activities II: Conduct the Solution Envisioning Workshop       Activity 5  Launch the Solution Envisioning Workshop       Activity 6  Review Solution Vision       Activity 7  Tour Capability Cases Gallery       Activity 8  Conduct Solution Scenario Enactment       Activity 9  Prioritize Capabilities     SCE Activities III-Post-Workshop Assessment and Consolidation       Activity 10  Assess Solution Realization Gap       Activity 11  Post-Workshop Analysis and Consolidation of Concepts       The Results of SCE and Moving to the Next Phase     Trail Marker VI: Solution Concept and Roadmap Established 7. Software Capability Design-Phase III of Solution Envisioning.     Chapter Preview     Software Capability Design (SCD)-from Concept to Realization       SCD for a Web Services and SOA Development Strategy       The Work of Software Capability Design     SCD Activities I: Select Implementation Technologies       Activity 1  Evaluate Technology Options and Decide Development Strategy       Activity 2  Specify Non-functional Requirements       Activity 3  Select Potential Technologies and Vendors       Activity 4  Analyze IT Risks, Dependencies, and Technology Constraints     SCD Activities II: Develop Software Capability Architecture       Activity 5  Elaborate Capability Architecture       Activity 6  Evaluate Capability Architecture     SCD Activities III-Develop Business Case and Solution Roadmap       Activity 7  Develop Business Case       Activity 8  Develop Solution Realization and Adoption Plan     The Results of Software Capability Design       Moving from Solution Envisioning to Solution Realization     Trail Marker VII: Business Case and Roadmap for Implementation III. CUSTOMIZING AND USING SOLUTION ENVISIONING. 8. Solution Envisioning in Different Situations.     Chapter Preview     Solution Envisioning as a Customizable Framework     Focusing the Solution Envisioning Workshop     Different Situations-Different Approaches       A. Formulating a Solution         A.1 Using Solution Envisioning to Formulate a Concept of Operations         A.2 Finalizing a Solution Design       B. Promoting Technology Potential       C. Gaining Confidence in a Technology     The Complementary Role of Solution Envisioning       Incorporating Solution Envisioning into QFD       Enterprise Architecture and Solution Envisioning         Solution Envisioning and DoDAF         Solution Envisioning and ISO RM-ODP       Solution Envisioning and Development Paradigms         Solution Envisioning and Rapid Prototyping         Solution Envisioning and Model-Driven Architecture     Trail Marker VIII: Solution Envisioning Tailored to Situation 9. Conclusion-Lessons Learned and Looking Ahead with Envisioning.     Reflections on Solution Envisioning     Plans for Evolving Solution Envisioning     Fostering Adoption and Practice of a New Approach       A Rose by Any Other Name...       Winning the Right to Do Solution Envisioning       Making the Business Case to Do Solution Envisioning       Some Practical Next Steps       A Community Sandbox-CapabilityCases.org     End of Trail: Solution Envisioning Appendix A: History and Design of Solution Envisioning.     The X-Model and Object-Oriented Development     Design by Analogy and the Architecture Handbook     OOPSLA Workshops (1996-2000)     Other Small Influences     Solution Envisioning and Creativity     Why Metaphors are Poweful     Capability Cases and Patterns     The Importance of the "Right" Deliverables Appendix B: Additional Techniques.     Creativity Techniques       Using Storytelling for the Creation of Future Scenarios       Synectics     Decision Support Techniques     Conducting Envisioning Workshops as "Theater Play"       Envisioning as a Five Act Play Appendix C: Software Capability Design Implementation Alternatives.     SCD for Custom Applications       Custom Application Using RUP and MSF         SCD Activity 5  Elaborate Capability Architecture         SCD Activity 6  Evaluate Capability Architecture       SCD in eXtreme Programming (XP) Projects         SCD Activity 5  Elaborate Capability Architecture         SCD Activity 6  Evaluate Capability Architecture     SCD in EDOC-Based Component Development         SCD Activity 5  Elaborate Capability Architecture         SCD Activity 6  Evaluate Capability Architecture     SCD and Package Implementation         SCD Activity 5  Elaborate Capability Architecture         SCD Activity 6  Evaluate Capability Architecture     Conclusion Appendix D: Solution Envisioning Activities and Workproducts-Summary Table for Each Phase.     The Activities and Workproducts of Phase I-Business Capability Exploration     The Activities and Workproducts of Phase II-Solution Capability Envisioning     The Activities and Workproducts of Phase III-Software Capability Design List of Figures. List of Tables. List of Techniques. Glossary. References. Index.


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Product Details
  • ISBN-13: 9780321205766
  • Publisher: Pearson Education (US)
  • Publisher Imprint: Addison-Wesley Educational Publishers Inc
  • Height: 234 mm
  • No of Pages: 504
  • Series Title: English
  • Sub Title: A Solution Envisioning Approach
  • Width: 178 mm
  • ISBN-10: 0321205766
  • Publisher Date: 04 Aug 2005
  • Binding: Paperback
  • Language: English
  • Returnable: Y
  • Spine Width: 31 mm
  • Weight: 952 gr


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