Change Management for Risk Professionals addresses a need in the marketplace for risk professionals to learn about change management. Organizations exist within a complex and changing environment. The changes within the organizational context (e.g., societal, technological, and customer preferences) place pressure upon the organization to remain relevant and competitive. Change is not inherently wrong; our perceptions of the change make it negative or positive. A perceived negative change can become a real opportunity for improvement if desired. Systemic degradation and irrelevancy are the results of an organization that fails to acknowledge the reality of change.
The book focuses on the dynamics of change management with an eye toward the risk professional. There is a real need for an uncomplicated resource that helps educate non-change management professionals involved in risk-oriented change initiatives. Examples of risk disciplines are organizational resilience, business continuity, risk management, crisis management, and security management, but any discipline or function within an organization focuses on risk. Any organizational project is an initiative requiring dynamic change management skills.
The author brings his extensive experience to offer risk practitioners advice, industry examples, and best practices to the change management process. Change Management for Risk Professionals will be a welcome addition to enterprise-wide business continuity, crisis management, disaster recovery, security management, and homeland security professionals wanting to learn the secrets to becoming successful in initiating organizational change.
Table of Contents:
CONTENTS
List of Figures xiii
Preface xv
Acknowledgments xvii
Author xix
Organization of the Book xxi
Part 1
1 Change Management 3
2 Strategic and Tactical Considerations of Change 23
3 Resistance to Change 47
Part 2
4 Leadership Involvement: Change Leadership 61
5 Practical Organizational Considerations 73
Part 3
6 After the Change 95
7 Final Thoughts 109
Appendix A
Change Management Project Checklist 113
Change Project Considerations 113
Appendix B
Scenario Exercise: Physical Security Surveillance
System Project 119
Project Scenario 119
Change Initiative Plan – Issues to Consider 120
Appendix C
Scenario Exercise: Business Continuity Program
Development Project 129
Project Scenario 129
Change Initiative Plan – Issues to Consider 130
Appendix D
Suggested Further Research and Readings 141
Professional Organizations 141
ASIS International 141
Association of Change Management Professionals 142
Index 143
