Home > Reference > Library and information sciences / Museology > Library and information services > Changing Face of Reference: (37 Foundations in Library and Information Sciences)
10%
Changing Face of Reference: (37 Foundations in Library and Information Sciences)

Changing Face of Reference: (37 Foundations in Library and Information Sciences)

          
5
4
3
2
1

International Edition


Premium quality
Premium quality
Bookswagon upholds the quality by delivering untarnished books. Quality, services and satisfaction are everything for us!
Easy Return
Easy return
Not satisfied with this product! Keep it in original condition and packaging to avail easy return policy.
Certified product
Certified product
First impression is the last impression! Address the book’s certification page, ISBN, publisher’s name, copyright page and print quality.
Secure Checkout
Secure checkout
Security at its finest! Login, browse, purchase and pay, every step is safe and secured.
Money back guarantee
Money-back guarantee:
It’s all about customers! For any kind of bad experience with the product, get your actual amount back after returning the product.
On time delivery
On-time delivery
At your doorstep on time! Get this book delivered without any delay.
Quantity:
Add to Wishlist

About the Book

This volume covers the changing expectations for both the librarian and for the service user. How has the world changed, how have students changed and how can the reference library cope? The changing user is viewed in terms of particular cultural needs and also the "Generation X" factor. Topics covered are; remote access; instructional multimedia; software; courseware; networked resources; and designing custom computer applications.

Table of Contents:
Introduction: the changing face of reference, Lynne M. Stuart and Dena Hutto. Part 1 Changing approaches to reference service: the changing face of reference - a history of the future, Inga H. Barnello; the reference service encounter - what patrons and librarians can expect, Gary B. Thompson; combining disparate units, building effective teams, integrating federal documents - a case study at Illinois State University, Barbara B. Alexander et al. Part 2 Reference service for changing user populations: the role of reference services in a multicultural university library, Maria de Jesus Ayala-Schueneman and Roberta Pitts; accessing library materials about Mexican Americans, Robert L. Mowery; special students, special needs, special reference, Mollie D. Lawson; the changing face of the college student - the impact of generation X on reference and instructional services, Catherine A. Lee. Part 3 Reference service beyond library walls: understanding remote access and its importance for reference services, Pamela Snelson; support services for virtual library users, Sally Kalin; holding library office hours in academic departments - reaching out to faculty, Lucia Snowhill; telephone reference - division of labour via online network, Kathryn Robinson and Sally Fry. Part 4 The impact of changing technologies on reference service: Internet use patterns and the scholarly research process, Vivienne Monty and P. Warren-WEnk; references services in higher education - instructional multimedia, software, courseware and networked resources, Carol Ann Wright; designing custom computer applications for reference, Stephen Sottong; developing electronic library services at the University of Northern Colorado, Lisa Blankenship and Jane Smith.


Best Sellers


Product Details
  • ISBN-13: 9780762302178
  • Publisher: Emerald Publishing Limited
  • Publisher Imprint: Jai Press Inc.
  • Depth: 25
  • Language: English
  • Returnable: Y
  • Spine Width: 15 mm
  • Width: 156 mm
  • ISBN-10: 0762302178
  • Publisher Date: 11 Mar 1997
  • Binding: Hardback
  • Height: 234 mm
  • No of Pages: 260
  • Series Title: 37 Foundations in Library and Information Sciences
  • Weight: 539 gr


Similar Products

How would you rate your experience shopping for books on Bookswagon?

Add Photo
Add Photo

Customer Reviews

REVIEWS           
Click Here To Be The First to Review this Product
Changing Face of Reference: (37 Foundations in Library and Information Sciences)
Emerald Publishing Limited -
Changing Face of Reference: (37 Foundations in Library and Information Sciences)
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Changing Face of Reference: (37 Foundations in Library and Information Sciences)

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book
    Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!
    ASK VIDYA