Inspire people to perform at their best in any workplace environment
Coaching & Mentoring For Dummies is the playbook to help supervisors change their role from doer/manager to coach/mentor. Leadership and coaching expert Leo MacLeod, shares the secrets of motivating employees to find purpose in their work and grow as independent problem solvers—without micromanaging them. Written for today’s changing workplace, the book provides guidance on leading diverse teams, working with younger generations and working remotely. Business is built on relationships, especially in today’s global economy. Coaching and mentoring are more important than ever. This readable guide provides you with the skills to strengthen connections and pass on useful knowledge that will help teams elevate their productivity and quality of work.
- Gain or improve the coaching skills that drive employee performance and commitment in diverse workforces
- Encourage colleagues to deliver results and guide employees to think for themselves
- Motivate teams both in person and virtually, and navigate intergenerational issues
- Be a sounding board for others and get the best out of your teams
- Foster mentoring relationships that help employees grow and stay engaged in their careers.
This is the perfect Dummies guide for anyone who wants to learn the best practices of coaching and mentorship in today’s diverse, digital world.
Table of Contents: Introduction 1
Part 1: Getting Started with Coaching and Mentoring 5
Chapter 1: Understanding Coaching and Mentoring: Just the Basics 7
Chapter 2: Switching from Doer to Coach 13
Chapter 3: Finding the Time to Stay Connected 27
Chapter 4: Laying a Foundation That Builds Commitment 47
Chapter 5: Leveraging Emotional Intelligence 65
Part 2: Facing the Changing Workplace 91
Chapter 6: Accepting Change 93
Chapter 7: Coaching for Diversity 103
Chapter 8: Bridging Generational Differences 123
Part 3: Motivating and Empowering Your Staff 135
Chapter 9: Fueling Employee Motivation 137
Chapter 10: Implementing Key Strategies to Motivate Your Employees 157
Chapter 11: Teaching by Asking Questions 175
Chapter 12: Building Career Self-Reliance 197
Part 4: Coaching for Performance and Growth 223
Chapter 13: Delegating and Empowering 225
Chapter 14: Giving Constructive Feedback 247
Chapter 15: Setting Performance and Development Goals 263
Chapter 16: Taking the Pain Out of Employee Reviews 279
Chapter 17: Coaching for Development and Improvement 293
Part 5: Mentoring for Life 319
Chapter 18: Mastering Mentoring 321
Chapter 19: Building a Support Team 339
Part 6: The Part of Tens 349
Chapter 20: Ten (or So) Surprises for You 351
Chapter 21: Ten (or So) Coaching Myths Debunked 355
Index 359
