The Communication Internship

Table of Contents:
Preface Chapter One: An Introduction to Your Internship Experience Purpose of an Internship Experience Who Should Intern Finding an Internship Choosing the Right Internship for You Applying for the Internship Negotiating an Internship Offer What Your Internship Should (and Should Not) Involve Setting Realistic Expectations Summary/Review Questions/For Further Reading Chapter Two: Understanding Roles, Rules, and Responsibilities Roles and Responsibilities of Your Mentor Roles and Responsibilities of the School Roles and Responsibilities of the Intern The Internship Contract Laws and Regulations Applicable to Your Internship Employment Discrimination and Harassment Summary/Review Questions/For Further Reading Chapter Three: Your First Days on the Job Meeting Your Mentor and Coworkers Making a Good First Impression Understanding the Culture of Your Organization Learning Your Job Responsibilities Your Paperwork Learning to Work with Staff Summary/Review Questions/For Further Reading Chapter Four: Working with Your Mentor Common Styles of Mentoring Choosing a Mentor Understanding Your Mentor's Expectations Having More Than One Supervisor Resolving Conflicts with Your Mentor Summary/Review Questions/For Further Reading Chapter Five: Professional Development Professional Dress and Demeanor Managing Time (Yours and Others') Knowing and Negotiating the Chain of Command Following Company Policy (Some Special Cases) Groups: Participation VlvufJA. and V Leadership Your Internship and Your Career Summary/Review Questions/For Further Reading Chapter Six: Writing for the Workplace Make Efficient Use of Your Time Do Your Homework Keep Your Eye on the Right Objectives Keep Your Eye on the Details Organization Language, Tone, and Content Proofreading Some Thoughts about E-mail Summary/Review Questions/For Further Reading Chapter Seven: Dealing with Some Common Problems on the Job My Mentor Never Gets My Paperwork Done in Time My Internship Involves Too Many or Too Few Hours Someone I Work with Asked Me Out on a Date All I'm Being Asked to Do Is Clerical Work I Was Offered a Job at Another Company in the Middle of My Internship I Don't Like This Internship at All Someone Else Is Constantly Taking Credit for My Work People at Work Are Always Gossiping I'm Not Being Taken Seriously at My Internship Summary/Review Questions Chapter Eight: Dealing with Conflict What Is Conflict? Is Conflict Always a Bad Thing? Real v. Merely Perceived Conflict Direct v. Indirect Involvement in Conflict Strategies for Managing Conflict Summary/Review Questions/For Further Reading Chapter Nine: Your Communication Education The Communication Discipline Communication Theories Summary/Review Questions/For Further Reading Chapter Ten: After the Internship Starting Out: What to Know and What to Expect Starting Early and Searching Effectively Your Resume Your References Your Cover Letter Your Interview Negotiating a Job Offer Employment Ethics Summary/Review Questions/For Further Reading Postscript References About the Authors Appendices Appendix A: Internship Contract Appendix B: Mentor Midterm Evaluation Appendix C: Sponsor Application Appendix D: Time Log Appendix E: Sample Resumes Appendix F: Sample Cover Letters