The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage.

Table of Contents:
Preface Introduction to the Book Phase I: Process Concept Evolution Mark von Rosing, August-Wilhelm Scheer, Henrik von Scheel, John A. Zachman, James P. Womack, Daniel T. Jones, Marianne Fonseca, Keith Swenson Sun Tzu Adam Smith Taylorism Henry Ford Gantt Chart Frank B. Gilbreth Allan B. Mogensen Boeing B17 Ben S. Graham ASME Functional Flow Block Diagram og PERT (1950’erne) Data Flow Diagrams og IDEF (1970’erne) Zero Defects (1960’erne) Toyota Production System (1948-75) IDS Scheer John A. Zachman LEAN & Lean Consumption Business Process Reengineering TQM (+TQM Tools) Six Sigma What is BPM Phase II: BPM Way of Thinking Mark von Rosing, Wim Laurier, Maria Hove, Simon Polovina, Neil Kemp, Henrik von Scheel The value of an Ontology The BPM Ontology Process Tagging - Classification and categorization Process Templates Phase III -The BPM Way of Working Mark von Rosing, August W. Scheer, Henrik von Scheel, Adam D.M. Svendsen, Anette Bøgebjerg, Anni Olsen, Antony Dicks, Asif Gill, Bob J Storms, Cay Clemmensen, Christopher K. Swierczynski, Dan Moorcroft, Dan T. Jones, David Coloma, Dickson Hunja Muhita, Duarte Gonçalves, Hendrik Bohn, Fabrizio Maria Maggi, Fan Zhao, Fatma Dandashi, Fred Cummins, Gabriel von Scheel, Gary Doucet, Gabriella von Rosing, Gert O Jansson. Hans Scheruhn. Harald Van der Weel, Henk de Man, Henrik Naundrup Vester, Jacob Gammelgaard, James P. Womack, Jeanne Ross, John A. Zachman, John Bertram, John Golden, John M. Rogers, Jonnro Erasmus, Joshua Michael von Scheel, Joshua Waters, Justin Tomlinson, Keith Swenson, Karin Gräslund, Kenneth Dean Teske, Klaus Vitt, Krzysztof Skurzak, LeAnne Spurrell, Lloyd Dugan, Lotte Tange, Mads Clausager, Maria Hove, Mark Stanford, Marianne Fonseca, Marlon Dumas, Mathias Kirchmer, Maxim Arzumanyan, Michael Tisdel, Mikael Munck, Mike A. Marin, Mona von Rosing, Nathaniel Palmer, Neil Kemp, Nils Faltin, Patricia Kemp, Peter Franz, Rich Hilliard, Richard N. Conzo, Richard L. Fallon, Rogan Morrision, Ronald N. Batdorf, Sarel J. Snyman, Scott Davis, Simon Polovina, Steve Willoughby, Thomas Boosz, Thomas Christian Olsen, Ulrik Foldager, Victor Abele, Volker Rebhan, Wim Laurier, Yury Orlov, Zakaria Maamar Business Process Trends Building BPM Competencies - the BPM Center of Excellence The various BPM Roles Working with the BPM LifeCycle Process Analysis Process Build Process Deployment Process Monitoring & Process Maintenance Continuous Process Improvement Chief Process Officer - executing the strategy iBPM - Intelligent Business Process Management Evidence Based BPM Social Media & BPM BPM Maturity Phase IV -The BPM Way of Modelling Mark von Rosing, Conrad Bock, Henk deMan, Fred Cummins, Henrik von Scheel, Stephen White, Jonnro Erasmus, Mathias Kirchmer, David Coloma, Gabriella von Rosing, Henrik von Scheel, Karin Graeslund, Hans Scheruhn, Richard L. Fallon BPMN How to work with and model Business Processes Variations Focusing business processes on superior value creation: value oriented process modelling Sustainability Oriented Process Modeling Process Automation- Link between process models and information models Phase V - The Way of Implementation and Governance Mark von Rosing, Joshua von Scheel, Asif Gill, Maria Hove, Mona von Rosing, Joshua von Scheel, Dickson Muhita, Maria Hove, Gabriella von Rosing, Bob Storms, Dr. Hendrik Bohn, Joshua von Scheel, Richard Conzo, August W. Scheer, Nils Faltin, Kenneth Dean Teske, Michael D. Tisdel, Victor Abele, Justin Tomlinson, Henrik von Scheel, Gary Doucet, Gert O Jansson Agile BPM BPM Change Management BPM Governance BPM Portfolio Management Real Time Learning BPM BPM Alignment Business Process Outsourcing Phase VI - The Way of Training and Coaching Mark von Rosing, Henrik von Scheel, Marianne Fonseca, Maria Hove, Ulrik Foldager The need for a standardized and common Process Training Process eXpert Training Process Architect Training Process Engineer Training