"Data breaches are inevitable. It is said that there are two types of companies: those that have had a data breach and those that don't yet know they have had one. In preparing for that inevitability, Data Breaches: Crisis and Opportunity is an invaluable guide to the history of some of the most significant data breaches, to what you can do to ensure your firm does not become another statistic and, in the event it does happen, to minimize the damage of that breach." -- Ben Rothke, RSA Book of the Month Selection Protect Your Organization Against Massive Data Breaches and Their Consequences Data breaches can be catastrophic, but they remain mysterious because victims don't want to talk about them. In Data Breaches, world-renowned cybersecurity expert Sherri Davidoff shines a light on these events, offering practical guidance for reducing risk and mitigating consequences. Reflecting extensive personal experience and lessons from the world's most damaging breaches, Davidoff identifies proven tactics for reducing damage caused by breaches and avoiding common mistakes that cause them to spiral out of control. You'll learn how to manage data breaches as the true crises they are; minimize reputational damage and legal exposure; address unique challenges associated with health and payment card data; respond to hacktivism, ransomware, and cyber extortion; and prepare for the emerging battlefront of cloud-based breaches. Understand what you need to know about data breaches, the dark web, and markets for stolen data Limit damage by going beyond conventional incident response Navigate high-risk payment card breaches in the context of PCI DSS Assess and mitigate data breach risks associated with vendors and third-party suppliers Manage compliance requirements associated with healthcare and HIPAA Quickly respond to ransomware and data exposure cases Make better decisions about cyber insurance and maximize the value of your policy Reduce cloud risks and properly prepare for cloud-based data breaches    Data Breaches is indispensable for everyone involved in breach avoidance or response: executives, managers, IT staff, consultants, investigators, students, and more. Read it before a breach happens! Register your book for convenient access to downloads, updates, and/or corrections as they become available. See inside book for details.

Table of Contents:
Preface xvii Acknowledgments xxiii About the Author xxv Chapter 1: Dark Matters 1 1.1 Dark Breaches 3 1.2 Skewed Statistics 13 1.3 Why Report? 18 1.4 What’s Left Unsaid 20 Chapter 2: Hazardous Material 23 2.1 Data Is the New Oil 30 2.2 The Five Data Breach Risk Factors 33 2.3 The Demand for Data 34 2.4 Anonymization and Renonymization 41 2.5 Follow the Data 44 2.6 Reducing Risk 51 2.7 Conclusion 54 Chapter 3: Crisis Management 55 3.1 Crisis and Opportunity 57 3.2 Crisis Communications, or Communications Crisis? 60 3.3 Equifax 70 3.4 Conclusion 75 Chapter 4: Managing DRAMA 77 4.1 The Birth of Data Breaches 79 4.2 A Smoldering Crisis 81 4.3 Prodromal Phase 85 4.4 Acute Phase 94 4.5 Reducing Harm 98 4.6 Chronic Phase 108 4.7 Resolution Phase 111 4.8 Before a Breach 114 4.9 Conclusion 117 Chapter 5: Stolen Data 119 5.1 Leveraging Breached Data 121 5.2 Fraud 121 5.3 Sale 123 5.4 The Goods 135 5.5 Conclusion 141 Chapter 6: Payment Card Breaches 143 6.1 The Greatest Payment Card Scam of All 144 6.2 Impact of a Breach 146 6.3 Placing Blame 150 6.4 Self-Regulation 153 6.5 TJX Breach 160 6.6 The Heartland Breach 167 6.7 PCI and Data Breach Investigations 171 6.8 Conclusion 174 Chapter 7: Retailgeddon 177 7.1 Accident Analysis 179 7.2 An Ounce of Prevention 191 7.3 Target’s Response 199 7.4 Ripple Effects 223 7.5 Chip and Scam 227 7.6 Legislation and Standards 236 7.7 Conclusion 237 Chapter 8: Supply Chain Risks 239 8.1 Service Provider Access 242 8.2 Technology Supply-Chain Risks 245 8.3 Cyber Arsenals 252 8.4 Conclusion 254 Chapter 9: Health Data Breaches 257 9.1 The Public vs. the Patient 258 9.2 Bulls-Eye on Healthcare 260 9.3 HIPAA: Momentous and Flawed 263 9.4 Escape from HIPAA 274 9.5 Health Breach Epidemic 279 9.6 After a Breach 295 9.7 Conclusion 300 Chapter 10: Exposure and Weaponization 303 10.1 Exposure Breaches 305 10.2 Response 310 10.3 MegaLeaks 323 10.4 Conclusion 336 Chapter 11: Extortion 337 11.1 Epidemic 339 11.2 Denial Extortion 340 11.3 Exposure Extortion 348 11.4 Faux Extortion 356 11.5 Conclusion 357 Chapter 12: Cyber Insurance 359 12.1 Growth of Cyber Insurance 361 12.2 Industry Challenges 361 12.3 Types of Coverage 362 12.4 Commercial Off-the-Shelf Breach Response 364 12.5 How to Pick the Right Cyber Insurance 367 12.6 Leverage Your Cyber Insurance 386 12.7 Conclusion 388 Chapter 13: Cloud Breaches 389 13.1 Risks of the Cloud 393 13.2 Visibility 400 13.3 Intercepted 409 13.4 Conclusion 413 Afterword 415 Index 417