Elevate emotional intelligence throughout your organization—and watch profitability, retention, and customer satisfaction soar!
Know-it-all bosses, overcompetitive colleagues, and leaders who rarely leave their offices--common EQ problems such as these damage not just camaraderie, but also results. Because of this, managers are discovering now more than ever that emotional intelligence (EI)--knowing how to manage emotions, empathize, build relationships, and more--is a vital contributor to a company’s success. But how does one go about persuading others to improve their EI?
The Emotional Intelligence Activity Kit shows the way with 50 practical exercises to:
- Promote introspection
- Increase empathy
- Improve social skills
- Boost influence
- Inspire purpose
- Bring everyone on board
Studies have proven that emotional intelligence drives performance. But the problem has always been how to utilize this knowledge and inspire new ways of thinking among individuals.
With The Emotional Intelligence Activity Kit, trainers, coaches, and organizational development professionals can now break through and trigger lasting EQ improvements to create thriving, successful organizations.
Table of Contents:
CONTENTS
Acknowledgments..............................................................................................................ix
Chapter 1 Emotional Intelligence--The Framework for Great Performance.................... 1
A Lack of EQ--What Are the Challenges and How Do They Affect the
Organization....................................................................................................................2
A Working Definition of Emotional Intelligence...............................................................3
Five Areas of Emotional Intelligence..................................................................................3
Chapter 2 How to Use This Book............................................................................................. 9
Before the Activity..............................................................................................................9
During the Activity...........................................................................................................11
After the Activity...............................................................................................................12
Chapter 3 What You'll See for Each Activity......................................................................... 13
Prerequisite and Companion Activities............................................................................13
EQ Area and Competency.................................................................................................13
How to Use This Activity..................................................................................................13
Applicable Content Area...................................................................................................13
Audience...........................................................................................................................13
Estimated Time.................................................................................................................14
Level of Disclosure/Difficulty...........................................................................................14
Materials............................................................................................................................14
Purpose/Why This Is Important?......................................................................................15
Set the Stage......................................................................................................................15
The Activity.......................................................................................................................15
Key Debrief Questions......................................................................................................15
Key Learning Points..........................................................................................................15
Chapter 4 A Guide to the 50 Activities................................................................................. 17
vi THE EMOTIONAL INTELLIGENCE ACTIVITY KIT
Chapter 5 The Activities.......................................................................................................... 27
EQ #1 The Critic...............................................................................................................27
EQ #2 Know a Guy............................................................................................................30
EQ #3 Cups and Ice...........................................................................................................33
EQ #4 Fifteen Minutes......................................................................................................35
EQ #5 The Invitation........................................................................................................38
EQ #6 Doozie of a Disappointment..................................................................................41
EQ #7 Facebook Feed........................................................................................................44
EQ #8 Your TED Talk.........................................................................................................47
EQ #9 Hot Potato..............................................................................................................51
EQ #10 Your Theme Song.................................................................................................53
EQ #11 If I Had a Billion Dollars.......................................................................................56
EQ #12 Finish Line!...........................................................................................................59
EQ #13 Selfie Listening.....................................................................................................62
EQ #14 To Talk or Not to Talk--That Is the Question......................................................64
EQ #15 Gumball................................................................................................................68
EQ #16 What Do You Assign to the Pictures of Your Life?...............................................71
EQ #17 Practice Assigning New Thoughts/Feelings to Something in Your Career..........74
EQ #18 Puzzler..................................................................................................................76
EQ #19 Last Name.............................................................................................................78
EQ #20 ROYGBIV..............................................................................................................81
EQ #21 Look Around.........................................................................................................86
EQ #22 States.....................................................................................................................88
EQ #23 Good Enough.......................................................................................................90
EQ #24 Reflection Errors--Part 1......................................................................................93
EQ #25 Reflection Errors--Part 2......................................................................................98
EQ #26 Swing Set............................................................................................................100
EQ #27 Restaurant Reviews.............................................................................................104
EQ #28 Using Quotations to Anchor Purpose................................................................107
EQ #29 Academy Award..................................................................................................109
EQ #30 Judgment Day.....................................................................................................113
EQ #31 Let's Go!..............................................................................................................116
EQ #32 A Wondering Mind or a Plan for the Future?....................................................119
EQ #33 Actions Speak Louder Than Words....................................................................126
EQ #34 Shoots and Scores...............................................................................................128
EQ #35 Blind Vote...........................................................................................................130
EQ #36 Are You Flexible? Let's Find Out........................................................................133
EQ #37 How Am I Doing?...............................................................................................137
THE EMOTIONAL INTELLIGENCE ACTIVITY KIT vii
EQ #38 Authenticity--A Reflection............................................................
....................141
EQ #39 Better Method.....................................................................................................144
EQ #40 Flexibility--A New Leader Exercise....................................................................148
EQ #41 Help Who?..........................................................................................................151
EQ #42 Reflection on Courage........................................................................................154
EQ #43 Authenticity Explored........................................................................................157
EQ #44 Advertisement....................................................................................................160
EQ #45 The Rebuttal.......................................................................................................162
EQ #46 Confidence Builder.............................................................................................166
EQ #47 Flying High.........................................................................................................168
EQ #48 Shoe Switch........................................................................................................171
EQ #49 What Have You Done?.......................................................................................173
EQ #50 Review of Emotional Intelligence Using Quotations.........................................176
Chapter 6 Tables of Related Activities................................................................................ 179
Activities by Competency...............................................................................................180
Competency Breakdown.................................................................................................183
Audience Suitability........................................................................................................208
Content Area Activities...................................................................................................216
Disclosure Level..............................................................................................................241
Quick Activities...............................................................................................................244
Recommended Resources................................................................................................245
Index...............................................................................................................................247
