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Erstellung eines Konzeptes zur Ermittlung spezifischer Kennzahlen für Dienstleistungskosten in der Gebäudebewirtschaftung

Erstellung eines Konzeptes zur Ermittlung spezifischer Kennzahlen für Dienstleistungskosten in der Gebäudebewirtschaftung

          
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About the Book

Inhaltsangabe: Inhaltsverzeichnis: Inhaltsverzeichnis: TitelblattII Inhaltsverzeichnis.III Abbildungsverzeichnis.V AbkürzungsverzeichnisVI 1.Einleitung1 1.1Thema der Diplomarbeit1 1.2Ausgangssituation und Entwicklung2 1.3Problemanalyse und Aufgabenstellung6 1.4Zielsetzung der Diplomarbeit9 2.Definition und Begriffsbestimmung des Facility Management10 2.1Leistungsspektrum und Dienstleistungsportfolio des Facility Management12 2.2Facility Management in der Wertschöpfungskette18 2.3Benchmarking im Rahmen des Facility Management21 3.Kennzahlen und Kennzahlensysteme in der Gebäudebewirtschaftung24 3.1Der Kennzahlenbegriff.24 3.2Kennzahlensysteme30 3.3Das Dilemma der Randbedingungen36 4.Bestandserfassung vorhandener Kennzahlen und Kennzahlensysteme am Beispiel der Gebäudereinigung39 4.1Literaturrecherche40 4.1.1Walter Lutz: Handbuch Facility Management41 4.1.2Benchmarking-Workshop der Technischen Akademie Mannheim e.V.43 4.1.3Deutsches Institut für Normung e.V.44 4.1.4Arbeitsgemeinschaft Industriebau e.V.47 4.1.5German Facility Management Association48 4.1.6Kritische Wertung der Literaturrecherche49 4.2Interne Unternehmensrecherche51 4.2.1Das Modell der vorhandenen spezifischen Kennzahlen52 4.2.2Das Modell der Flächenaufnahme53 4.2.3Das Raumgruppenmodell.55 4.3Externe Unternehmensrecherche58 5.Bedarfsanalyse zur Kennzahlenverwendung63 5.1Organisationsstruktur und Hauptgeschäftsprozeß64 5.2Kennzahlenbedarf im Vertrieb67 5.3Kennzahlenbedarf in der Prozeß- und Produktentwicklung70 5.4Kennzahlenbedarf in den Betreibergesellschaften73 5.5Ergebnis der Bedarfsanalyse74 6.Lösungskonzepte77 6.1Konzept Lohnquote.77 6.2Konzept Reinigungsdichte80 6.3Konzept Äquivalenzziffern82 6.4Konzept Vorschubgeschwindigkeiten87 6.5Konzept Qualitätsvarianten94 7.Fazit und Ausblick99 Literaturverzeichnis103 Erklärung gemäß Diplomprüfungsordnung106 Bei Interesse senden wir Ihnen gerne kostenlos und unverbindlich die Einleitung und einige Seiten der Studie als Textprobe zu. Bitte fordern Sie die Unter


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Product Details
  • ISBN-13: 9783838635736
  • Publisher: Diplom.de
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 7 mm
  • Weight: 159 gr
  • ISBN-10: 3838635736
  • Publisher Date: 02 May 2001
  • Height: 210 mm
  • No of Pages: 116
  • Series Title: German
  • Sub Title: Als Grundlage der Vergleichbarkeit und Wirtschaftlichkeitsberechnung
  • Width: 148 mm


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Erstellung eines Konzeptes zur Ermittlung spezifischer Kennzahlen für Dienstleistungskosten in der Gebäudebewirtschaftung
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Erstellung eines Konzeptes zur Ermittlung spezifischer Kennzahlen für Dienstleistungskosten in der Gebäudebewirtschaftung
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