The only comprehensive interviewing and counseling text grounded in a strong multi-theoretical foundation Structured around CACREP standards, Essential Interviewing and Counseling Skills Second Edition uniquely encompasses both theory and practice from the perspectives of a diverse array of theoretical schools and practice strategies. While continuing to disseminate counseling fundamentals, the second edition focuses extensively on the acquisition of robust interviewing and counseling skills including special preparation for the initial assessment and counseling session. It is also distinguished by its integration of cognitive behavioral and psychodynamic therapy approaches. Throughout, the text emphasizes the importance of multicultural humility and a multicultural orientation to counseling—including challenging students to examine their own backgrounds and biases. This latest edition also addresses key aspects of telehealth that have come to the fore during the COVID pandemic. The use of case examples throughout highlights multiple theoretical approaches and illustrates how to integrate a wide range of perspectives. With an emphasis on counseling clients from diverse cultural backgrounds, each chapter focuses on strategies for working with varied populations, with an emphasis on intersectionality. The authors consider many forms of diversity including race, ethnicity, immigration, and country of origin along with age, gender, sexual orientation, religion, language, and physical and cognitive abilities. Purchase includes digital access for use on most mobile devices or computers. Updates to the instructor's resources include an Instructor's Manual, Power Points and a new test bank. New to the Second Edition: Includes a new chapter on Theoretical Integration of Approaches in Counseling New discussions on how to successfully use telehealth for interviewing and counseling Includes "Hot off the Press" boxes highlighting cutting edge research to inform strategies for counseling and professional development The entire text has been updated with the latest research and clinical references. Key Features: Includes an emphasis on multicultural competence and humility throughout the text and features a "Spotlight on Culture" focusing on specific cultural considerations in each chapter Provides a balanced, integrated theoretical and practical approach to interviewing and counseling with a focus on skills development Discusses evidence-based practice, assessment, diagnosis, and when/how to end treatment Teaches the fundamental skills of empathy, active listening, treatment planning and developing a strong therapeutic alliance with the client

Table of Contents:
SECTION 1: Building the Foundation Chapter 1: Introduction to Counseling and Interviewing Learning Objectives What is Counseling? Evolution and Professionalization of Counseling Career Options Mental Health Counseling and Marriage and Family Therapy Clinical and Counseling Psychology Social Work Creative Arts Therapies Psychiatric/Mental Health Nurse Practitioner Pastoral Counseling The Clinical Interview Why Do We Interview? How Do We Interview? Becoming a Counseling Professional Mistakes Managed Care Integrating Theory and Research Into Practice Know Thyself Chapter Review Quiz Yourself Personal Reflection Essay Questions Keywords Further Readings References Chapter 2: Interviewing and Counseling Skills - Doing Our Best - Ethics & Professional Responsibility Learning Objectives Understanding Ethics Guiding Principles Beneficence and Nonmaleficence Fidelity and Responsibility Integrity and Veracity Justice Hot off the Press Respect for People ‘s Rights, Dignity, and Autonomy The Ethics Code & Professional Standards The APA Ethics Code The ACA Ethics Code Confidentiality and Its Limits Safety of Patient and Others Court Requests The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Special Cases Working with Children and Adolescents Working with Adults Under Guardianship Dual Relationships Definitions and Examples Avoiding Exploitative Multiple Relationships Making Ethical Decisions Virtue Ethics The Philosophical Approach to Decision Making Practice-Based Decision Making Considering Specific Ethical Dilemmas Ethical Dilemma Chapter Review Quiz Yourself Personal Reflection Essay Questions Keywords Further Reading References Chapter 3: Understanding Your Clients: Case Conceptualization and Selection of Counseling Interventions Learning Objectives Introduction Psychodynamic Theory A Brief Overview of Historical Influences Basic Tenets of Psychodynamic Psychotherapy Case Formulation from a Psychodynamic Perspective Selection of Counseling Interventions Transference Focused Psychotherapy for Borderline Personality Mentalization-Based Therapy for Borderline Personality Disorder Empirically Supported Psychodynamic Treatments for Panic & Depression Cognitive Behavioral Theory Overview of CBT The Interconnectedness of Emotions, Thoughts, and Behavior Historical Influences Behaviorism Classical Conditioning from the Subject ‘s Perspective Cognitive Theories of Psychological Problems Albert Ellis: Rational Emotive Behavior Therapy Aaron Beck: The Negative Cognitive Triad Cognitive-Behavioral Case Formulation Selection of Counseling Interventions Exposure Therapy for Anxiety Disorders Cognitive Restructuring for Depression Dialectical Behavior Therapy for Borderline Personality Disorder Integrating Other Perspectives Humanistic and Existential Psychology Family Systems Biological Approaches Integrating of Perspectives Hot off the Press An Integrated Case Formulation Example Psychodynamic Case Formulation Cognitive Behavioral Formulation Other Components An Integrated Treatment Approach Conclusion Chapter Review Quiz Yourself Personal Reflection Essay Questions Keywords Further Reading References Chapter 4: Interviewing and Counseling Skills: Introduction to Issues of Diversity Learning Objectives Introduction: Interviewing and Counseling from a Multicultural Perspective Types of Diversity Race, Ethnicity, Country of Origin, Language Acculturation Immigration Sexual Orientation Issues of Gender and Gender Identity Religion and Spirituality in Context Physical and Cognitive Abilities Social Class and Socioeconomic Status—Crossing the Divide Intersectionality Knowing Yourself Working with Clients Who Share Your Cultural Background Potential Challenges to Helping The Client As Expert Developing Cross Cultural Competence Experiences in Community Continuing Education Chapter Review Quiz Yourself Personal Reflection Essay Questions Keywords Further Reading Race Language/Immigration Disability Sexual Orientation and Gender Issues Religion Class Issues Appendix References SECTION 2: Getting Started – Interviewing and Developing a Relationship Chapter 5: Interviewing and Counseling Skills - Beginnings: The Initial Interview Learning Objectives The Office - Physical and Virtual Spaces Safety First Impressions & Professionalism Preparing Yourself For Clinical Work Self-Care Building Healthy Relationships Therapy for the Therapist Opening Communication How To Begin Greetings and Initial Contact Clinical Interviews Confidentiality Facilitative Interpersonal Skills for Counselors Balancing Client Autonomy and Responsibility to Society Documentation Chapter Review Quiz Yourself Personal Reflection Essay Questions Keywords Further Reading References Chapter 6: Interviewing and Counseling Skills: Modes of Listening Learning Objectives Introduction A Different Type of Listening A Different Type of Relationship Active Listening Paying Attention Reflective Listening Mirroring Affect Following the Client ‘s Words Avoiding Digression Listening for Themes Listening for Cues Getting the Whole Picture Four Listening Responses Clarification Paraphrase Reflection Summarization Nonverbal Communication Body Language Eye Contact What to Avoid The Use of Interpreters and Translators Avoiding Burnout Chapter Review Quiz Yourself Personal Reflection Essay Questions Keywords Further Reading References Chapter 7: Interviewing and Counseling Skills: Empathy and the Therapeutic Alliance Learning Objectives Defining the Therapeutic Relationship The Frame Listening and Attending to Clients Zooming Out: The Spectrum of Therapeutic Interventions Zooming in on Empathy Developing Empathy The Therapeutic Alliance How to Build Therapeutic Alliance Ruptures and Repair of the Therapeutic Alliance The Value of Therapeutic Ruptures Chapter Review Quiz Yourself Personal Reflection Essay Questions Keywords Further Reading References SECTION 3: Connecting and Promoting Change Chapter 8: Interviewing and Counseling Skills: Assessment, Case Formulation, & Treatment Planning Learning Objectives Introduction Assessment Testing Behavioral Assessment Collateral Data Diagnosis Overview of DSM-5 Diagnosis DSM-5 Cultural Formulation Advantages and Disadvantages to Classification Psychodynamic Diagnostic Manual Treatment Plans Communicating with Clients about Treatment Recommendations Careful Communication Goal Setting Continuous Goal Assessment Who's Driving the Bus? Wellness and Prevention Approaches An Evidence-Based Model of Wellness Specific Wellness Practices Helping Groups Avoid Psychological, Educational, and Health Problems Hot off the Press Chapter Review Quiz Yourself Personal Reflection Essay Questions Keywords Further Reading References Chapter 9: Interviewing and Counseling Skills: The Nature of the Counseling Relationship Learning Objectives Introduction Transference History of Transference: Freud to Contemporary Neuroscience Adler ‘s Perspective on Transference Transference Within Other Therapeutic Frameworks Countertransference Countertransference in Action: Distortion to Aversion Managing Transference and Countertransference The Interplay of Transference and Countertransference Dynamics The Real Relationship Power Dynamics Evaluating the Process in Supervision The Ethics of Self-Disclosure Chapter Review Quiz Yourself Personal Reflection Essay Questions Keywords Further Reading References Chapter 10: Interviewing and Counseling Skills - Promoting Change: Counseling Skills that Address Thoughts & Behaviors Learning Objectives Addressing Ambivalence The Transtheoretical Model of Change Assessing Readiness to Change Matching Counseling Approaches to the Client ‘s Stage of Change Cognitive Techniques Increasing Self-Efficacy Social Learning Theory The Integrated Behavioral Model Increasing cognitive dissonance Motivational Interviewing Behavioral Techniques Operant Principles Behavioral Activation for Depression Psychodynamic Techniques How Do Thoughts and Behaviors Change in Psychodynamic Psychotherapy? Managing Stress and Intrapsychic Conflict Integrative Approaches Dialectical Behavior Therapy Acceptance and Commitment Therapy Chapter Review Personal Reflection Essay Questions Keywords Further Reading References Chapter 11: Interviewing and Counseling Skills - Promoting Change: Counseling Skills That Address Emotions and Relationships Learning Objectives Identifying and Understanding Emotions Metacognition and Meta-Emotion Assessing Metacognition Nonverbal Expression of Emotions Working with Emotions Enhancing Awareness Emotion Regulation Promoting Adaptive Emotion Regulation Emotional Awareness and Regulation Transforming Emotion Working with Your Own Emotions Social Awareness Relationship Management Skills Deliberate Practice as a Tool for Working with Emotions Understanding Systems – Clients in Context Relational Dynamics Double Binds Triangulation Homeostasis Change Within A System Ambivalence & Conflict Chapter Review Quiz Yourself Personal Reflection Essay Questions Keywords Further Reading References SECTION 4: Endings and Professional Issues Chapter 12: Interviewing and Counseling Skills: Endings Learning Objectives Termination Issues When to End Treatment Symptom Relief Sustained Remission and Mastery Emotional Functioning Goals Have Been Met What to Expect Types of Termination Therapist-Initiated Premature Termination Guidelines for Therapist-Initiated Premature Termination Issues of Post-Termination Contact Time-Limited Treatments Chapter Review Quiz Yourself Personal Reflection Essay Questions Keywords Further Reading References Chapter 13: Interviewing and Counseling Skills: Varieties of Counseling Situations Learning Objectives Introduction Group Counseling Types of therapy groups Process Groups Support Groups Psycho-educational Groups Skills training Groups Yalom's Therapeutic Factors Working in Schools Working with Children Personal and Social Development of Students Career Development with Students Academic Achievement of Students Communication with Staff and Parents Marriage and Family Counseling Family Systems Theory Structural Family Therapy Career Counseling Aptitude, Interest, and Skills Assessment and Career Matching John Holland ‘s RIASEC Theory Career Development Donald Super ‘s Life-Career Rainbow Career Change Forensic Settings Forensic Assessment Forensic Interventions Marriage and Family Conflicts in the Legal System Crisis Intervention and Suicide Prevention Assessing Risk for Suicide Thinking About Suicide Therapeutic Interventions Referral to Treatment Chapter Review Personal Reflection Essay Questions Quiz Yourself Keywords Further Reading About Group Counseling About School Counseling About Marriage and Family Counseling About Career Counseling About Counseling in Forensic Settings About Suicide Assessment and Prevention References Chapter 14: Interviewing & Counseling Skills -- Using Counseling Skills That Work Learning Objectives Understanding Empirical Research Empirically Supported Treatments Understanding Methodology Empirically Supported Treatments Understanding Methodology Evidence-Based Practice Practice-Based Evidence Developing a Style Finding the Theories That Fit Integrative or Eclectic? Maintaining Current Knowledge Continuing Education Being a Savvy Consumer of Research Critical Thinking Chapter Review Personal Reflection Essay Questions Keywords Further Reading References Chapter 15: Interviewing and Counseling Skills: Theoretical Integration of Approaches in Counseling Learning Objectives Introduction Integration and Eclecticism Routes to Integration Technical Eclecticism Theoretical Integration Assimilative Integration Common Factors Integration Across Domains of Engagement Emotional Building the Capacity for Affect Regulation and Reflective Functioning Providing a Corrective Emotional Experience Cognitive Shaping the Client ‘s Expectations Attending to the Client ‘s Values Working with the Client ‘s Schemas and Beliefs Behavioral Facilitating Exposure Suggesting Intersession Experiences and Homework Challenges of Integrating Multiple Perspectives Outcome Research on Integration Integrative Treatments Emotion-Focused Therapy for Depression and for Couples Schema Therapy for BPD Systematic Treatment Selection for General Outpatient Populations Where Do I Go from Here? Chapter Summary Quiz Yourself Personal Reflection Essay Questions Keywords Further Reading References