Home > Computing and Information Technology > Applied computing > Exploring Services Science: 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings(279 Lecture Notes in Business Information Processing)
36%
Exploring Services Science: 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings(279 Lecture Notes in Business Information Processing)

Exploring Services Science: 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings(279 Lecture Notes in Business Information Processing)

          
5
4
3
2
1

Available


Premium quality
Premium quality
Bookswagon upholds the quality by delivering untarnished books. Quality, services and satisfaction are everything for us!
Easy Return
Easy return
Not satisfied with this product! Keep it in original condition and packaging to avail easy return policy.
Certified product
Certified product
First impression is the last impression! Address the book’s certification page, ISBN, publisher’s name, copyright page and print quality.
Secure Checkout
Secure checkout
Security at its finest! Login, browse, purchase and pay, every step is safe and secured.
Money back guarantee
Money-back guarantee:
It’s all about customers! For any kind of bad experience with the product, get your actual amount back after returning the product.
On time delivery
On-time delivery
At your doorstep on time! Get this book delivered without any delay.
Quantity:
Add to Wishlist

About the Book

This book constitutes the proceedings of the 8th International Conference on Exploring Services Science, IESS 2017, held in Rome, Italy, in May 2017. The 33 papers presented in this volume were carefully reviewed and selected from 48 submissions. IESS 2017 covered major research and development areas related to Service Science foundations, service engineering and management, service innovation, service orientation of processes, applications in service sectors and ICT support for services. The presented papers were organized in topical sections named: theoretical contributions: literature analysis and conceptual models; service systems analysis and design; service organizations case studies and practices; and sustainability: service ecosystems, environment control and transportation.

Table of Contents:
Theoretical contributions: literature analysis and conceptual models.- Tracing the roots of the organizational benefits of IT services.- Blockchain Technology as an Enabler of Service Systems: A Structured Literature Review.- FabLabs as Platforms for Digital Fabrication Services: a Literature Analysis.- IT-Support in Workplace Health Promotion: Mobile Apps on the Rise.- New ways to deal with Omni-channel services: Opening the door to synergies, or problems in the horizon.- Organizational Impact on Software Development of e-Services techniques.- Healthcare and the Co-creation of Value: Qualifying the service roles of informal caregivers.- Exploring Disparities in the Relationship between Corruption and Human Development using a Cluster Analysis.- Examining the impact of social networking sites on performance of service firms: evidence from Romania - Service systems analysis and design.- A Conceptual Modelling of the Key Components and Relations of Service Systems.- Social Media Marketing and Value Co-Creation: a Dynamic Performance Management Perspective.- Creative Industries and Big Data: a Business Model for Service Innovation.- More observations, more variables or more quality - Data acquisition strategies to enhance uncertainty analytics for industrial service contracting.- From Data Science to Value Creation.- Towards A Unified Approach To Identify Business Model Patterns: A Case Of E-Mobility Services.- Towards Requirements Analytics: A Research Agenda to Model and Evaluate the Quality of Unstructured Requirements Specifications.- A GIS-based Decision Support System for Locating Primary Care Facilities.- Combining data analytics with layout improvement heuristics to improve libraries' service quality.- Service organizations case studies and practices.- A Return on Our Experience of Modeling a Service-oriented Organization in a Service Cartography.- Content Analysis of Customer Reviews to Identify Sources of Value Creation in the Hotel Environment.- Beyond Quality of Service: Exploring What Tourists Really Value.- Multivariate Analysis of EU Convergence in Higher Education Services.- Does Community Service Make any Difference in University Rankings.- Digital Transformation at the University Of Porto.- The Role of Digital Tools and Platforms for Training Programmes Developed by the Organisations of the Banking Sector.- Fraud Risk Modelling: Requirements Elicitation in the Case of Telecom Services.- Mega sporting events and technology: the role of social networks in co-creating value for the Olympic Games.- Sustainability: service ecosystems, environment control and Transportation.- Towards a Proposal for the Sustainability Through Institutions in Public Transport Services in Times of Emergency.- Digital Services Development Using Statistics Tools to Emphasize Pollution Phenomena.- Service Orientation of Environment Control Processes.- Service ecosystems for the common good: a case of non-profit network organization.- Customer Satisfaction fromInner-city Services: a case study.- Using Ethological Approaches to Understand Skiers' Behavior in Cable Cars Queues in Order to Improve Overall Satisfaction: an Empirical Study Conducted in the Swiss Alps.


Best Sellers


Product Details
  • ISBN-13: 9783319569246
  • Publisher: Springer International Publishing AG
  • Publisher Imprint: Springer International Publishing AG
  • Edition: 1st ed. 2017
  • Language: English
  • Returnable: Y
  • Spine Width: 23 mm
  • Weight: 630 gr
  • ISBN-10: 3319569244
  • Publisher Date: 06 Apr 2017
  • Binding: Paperback
  • Height: 235 mm
  • No of Pages: 432
  • Series Title: 279 Lecture Notes in Business Information Processing
  • Sub Title: 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings
  • Width: 155 mm


Similar Products

How would you rate your experience shopping for books on Bookswagon?

Add Photo
Add Photo

Customer Reviews

REVIEWS           
Click Here To Be The First to Review this Product
Exploring Services Science: 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings(279 Lecture Notes in Business Information Processing)
Springer International Publishing AG -
Exploring Services Science: 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings(279 Lecture Notes in Business Information Processing)
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Exploring Services Science: 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings(279 Lecture Notes in Business Information Processing)

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book
    Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!
    ASK VIDYA