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Helping People Change

Helping People Change

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About the Book

You're trying to help--but is it working?

Helping others is a good thing. Often, as a leader, manager, doctor, teacher, or coach, it's central to your job. But even the most well-intentioned efforts to help others can be undermined by a simple truth: We almost always focus on trying to fix people, correcting problems or filling the gaps between where they are and where we think they should be. Unfortunately, this doesn't work well, if at all, to inspire sustained learning or positive change.

There's a better way. In this powerful, practical book, emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten present a clear and hopeful message. The way to help someone learn and change, they say, cannot be focused primarily on fixing problems, but instead must connect to that person's positive vision of themselves or an inspiring dream or goal they've long held. This is what great coaches do--they know that people draw energy from their visions and dreams, and that same energy sustains their efforts to change, even through difficult times. In contrast, problem-centered approaches trigger physiological responses that make a person defensive and less open to new ideas.

The authors use rich and moving real-life stories, as well as decades of original research, to show how this distinctively positive mode of coaching--what they call coaching with compassion--opens people up to thinking creatively and helps them to learn and grow in meaningful and sustainable ways.

Filled with probing questions and exercises that encourage self-reflection, Helping People Change will forever alter the way all of us think about and practice what we do when we try to help.


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Product Details
  • ISBN-13: 9781633696563
  • Publisher: Harvard Business School Press
  • Publisher Imprint: Harvard Business School Press
  • Height: 239 mm
  • No of Pages: 256
  • Spine Width: 33 mm
  • Weight: 516 gr
  • ISBN-10: 1633696561
  • Publisher Date: 10 Sep 2019
  • Binding: Hardback
  • Language: English
  • Returnable: Y
  • Sub Title: Coaching with Compassion for Lifelong Learning and Growth
  • Width: 160 mm


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    A Thrilling But Totally Believable Murder Mystery

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    BoxerLover2 - 5 Days ago
    A Thrilling But Totally Believable Murder Mystery

    Read this in one evening. I had planned to do other things with my day, but it was impossible to put down. Every time I tried, I was drawn back to it in less than 5 minutes. I sobbed my eyes out the entire last 100 pages. Highly recommend!


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