Manage and mitigate the human side of risk In Humanizing Rules: Bringing Behavioural Science to Ethics and Compliance, veteran risk adviser and trainer Christian Hunt delivers an incisive and practical discussion of how to mitigate the risk of people doing things they shouldn't or failing to do things they should. In the book, you'll explore effective strategies for achieving compliance that work with – rather than against – the grain of natural human thinking and behaviour. The authors challenge existing presumptions about managing risk and show you practical techniques and examples you can deploy today in your own organisation. You’ll also find: Strategies for preventing adverse events that go beyond simply assuming that, because someone is employed, they can be told what to do Techniques for risk mitigation in environments which are difficult to codify Ways to improve positive engagement on the part of employees critical to risk management An effective and essential text in managing the human contribution to adverse and negative events, Humanizing Rules is a must-read for compliance professionals, Chief Risk Officers and other risk executives, managers, directors, and other business leaders with an interest in reducing the likelihood and impact of risk.

Table of Contents:
Preface vii User Manual xi Introduction 1 PART I Introducing Behavioural Science 11 Chapter 1 A Matter of Perspective 13 Chapter 2 Right Tools for the Job 21 Chapter 3 The Traditional Toolkit 23 Chapter 4 What Is the Job? 33 Chapter 5 Introducing Behavioural Science 39 Chapter 6 Behavioural Driver 1: Our Experience and Knowledge 49 Chapter 7 Behavioural Driver 2: Other People 57 Chapter 8 Behavioural Driver 3: Context 65 PART II Humans 75 Chapter 9 Introducing Humans 77 Chapter 10 H Is for Helpful 83 Chapter 11 U Is for Understand 89 Chapter 12 M Is for Manageable 93 Chapter 13 A Is for Acceptable 97 Chapter 14 N Is for Normal 101 Chapter 15 S Is for Salient 105 Chapter 16 How to Use Humans 111 PART III The Six Rules 117 Chapter 17 The Six Rules 119 Chapter 18 Rule Number One 121 Chapter 19 Rule Number Two 125 Chapter 20 Rule Number Three 131 Chapter 21 Rule Number Four 137 Chapter 22 Rule Number Five 143 Chapter 23 Rule Number Six 149 PART IV Radar 155 Chapter 24 Introducing Radar 157 Chapter 25 R Is for Rebellious 171 Chapter 26 A Is for Adaptive 177 Chapter 27 D Is for Dissenting 183 Chapter 28 A Is Also for Analytical 189 Chapter 29 R Is Also for Remarkable 197 Chapter 30 Conclusion 203 Acknowledgements 211 About the Author 213 Index 215