Implementing Total Quality NR

Implementing Total Quality

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About the Book

For freshman/sophomore level courses in Industrial Technology, Industrial Management, Manufacturing Technology and Business.

A practical new handbook that shows students, step-by-step, how to implement a total quality approach to management in business and industry organizations. Coverage enumerates a 20-step process for implementing a total quality approach...a process that encompasses every element of total quality management in a coherent format that provides a rationale for both the big picture of implementation and the specific details. The text's building block approach includes two master case studies that follow two representative companies through the entire implementation process until one company fails at Total Quality Management and one company succeeds.

Book Details
ISBN-13: 9780023442247
Publisher: Pearson Education (US)
Binding: Paperback
Height: 235 mm
No of Pages: 448
Series Title: English
Weight: 848 gr
ISBN-10: 0023442247
Publisher Date: 27 Feb 1995
Edition: 1
Language: English
Returnable: N
Spine Width: 12 mm
Width: 185 mm
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