As innovations are constantly being developed within health care, it can be difficult both to select appropriate new practices and technologies and to successfully adopt them within complex organizations. It is necessary to understand the consequences of introducing change, how to best implement new procedures and techniques, how to evaluate success and to improve the quality of patient care. This comprehensive guide allows you to do just that.  Improving Patient Care, 2nd edition provides a structure for professionals and change agents to implement better practices in health care. It helps health professionals, managers, policy makers and researchers to assess new techniques and select and implement change in their organizations. This new edition includes recent evidence and further coverage on patient safety and patient centred strategies for change.    Written by an international expert author team, Improving Patient Care is an established standard text for postgraduate students of health policy, health services and health management. The strong author team are global professors involved in managing research and development in the field of quality improvement, evidence-based practice and guidelines, quality assessment and indicators to improve patient outcomes through receiving appropriate healthcare.

Table of Contents:
List of Contributors Introduction Part I Principles of Implementation of Change 1 Implementation of change in healthcare: a complex problem Richard Grol, Michel Wensing 2 Theories on implementation of change in healthcare Richard Grol, Michel Wensing, Marije Bosch, Marlies Hulscher, Martin Eccles 3 Effective implementation of change in healthcare: a systematic approach Richard Grol, Michel Wensing 4 Planning and organizing the change process Richard Grol, Mariëlle Ouwens, Hub Wollersheim Part II Guidelines and Innovations 5 Characteristics of successful innovations Richard Grol, Michel Wensing 6 Clinical practice guidelines as a tool for improving patient care Jako Burgers, Mirrian Smolders, Trudy van der Weijden, David Davis, Richard Grol Part III Assessment of Performance 7 Quality and safety of care: the role of indicators Jozé Braspenning, Rosella Hermens, Hilly Calsbeek, Gert Westert, Stephen Campbell, Richard Grol Part IV Problem Analysis 8 Determinants of change Michel Wensing, Marije Bosch, Richard Grol 9 Methods to identify determinants of change in healthcare Michel Wensing, Marije Bosch, Richard Grol Part V Strategies for Change 10 Development and selection of strategies for improving patient care Richard Grol, Marije Bosch, Michel Wensing 11 Dissemination of innovations Richard Grol, Michel Wensing 12 Educational strategies Michel Wensing, Cornelia Fluit, Richard Grol 13 Feedback and reminders Trudy van der Weijden, Michel Wensing, Martin Eccles, Richard Grol 14 Patient-focused strategies Marjan Faber, Trudy van der Weijden, Glyn Elwyn, Michel Wensing, Richard Grol 15 Organizational implementation strategies for change Michel Wensing, Miranda Laurant, Mariëlle Ouwens, Hub Wollersheim 16 Patient safety and risk prevention Marieke Zegers, Hub Wollersheim, Michel Wensing, Charles Vincent, Richard Grol 17 Economic and policy strategies for implementation of change Michel Wensing, Martin Eccles, Richard Grol 18 Multifaceted strategies for improvement Marlies Hulscher, Michel Wensing, Richard Grol Part VI Organization and Evaluation 19 Planning of change implementation Richard Grol, Mariëlle Ouwens 20 Impact of implementation strategies: controlled studies Trudy van der Weijden, Martin Eccles, Jeremy Grimshaw, Richard Grol 21 Observational evaluation of implementation strategies Michel Wensing, Richard Grol 22 Process evaluation of implementation strategies Marlies Hulscher, Miranda Laurant, Richard Grol 23 Economic evaluation of implementation strategies Johan L. Severens, Ties Hoomans, Eddy Adang, Michel Wensing Index