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Innovations in Office Design: The Critical Influence Approach to Effective Work Environments

Innovations in Office Design: The Critical Influence Approach to Effective Work Environments

          
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About the Book

"Diane Stegmeier's landmark findings on workplace behavior in the corporate setting will prove vital in determining workplace strategy over the next ten years." —Prentice Knight, CEO of CoreNet Global "The author takes a truly comprehensive approach to understanding the business barriers to the successful implementation of physical space design. The Critical Influence methodology identifies areas of resistance to change and addresses them, enabling the architectural and design firm to do what they do best—create the appropriate workplace solution." —from the Foreword by Greg Bendis "One of the most difficult aspects of facility management is the inability to link environmental improvements with measurable productivity results. Stegmeier’s observations in this area are based on hard facts and real research, not just abstract theories. Her work is an essential tool for any professional looking to justify facility improvements that can actually support and advance the mission of the organization." —Heidi Schwartz, Editor-in-Chief of Today's Facility Manager Magazine This definitive book on innovations in interior office design offers vital lessons on preventing workplace strategy failure for architects, interior designers, facility managers, and business leaders. It fully explains the author's research on the fifteen Critical Influences on behavior in the workplace, and introduces a practical approach to integrate an organization’s cultural, operational, and environmental elements fostering the desired behaviors to support the company’s business goals when designing an office. The book includes case studies of good design in contemporary interior offices illustrating collaborative workplaces that work.  

Table of Contents:
FOREWORD xi PREFACE xiii ACKNOWLEDGMENTS xvii INTRODUCTION 1 WHAT DEFINES THE WORKPLACE DESIGN CLIMATE? 2 PREVIEW OF WHAT’S AHEAD 3 CHAPTER 1: AN INTERDISCIPLINARY APPROACH 11 VALUES AND PERCEIVED RISKS OF AN INTERDISCIPLINARY APPROACH 11 INTERPRETATION BY DIVERSE DISCIPLINES 15 COLLABORATION BETWEEN ARCHITECTURAL AND DESIGN FIRMS 18 KEY COMPONENTS OF AN INTERDISCIPLINARY APPROACH 27 SUMMARY 27 CHAPTER 2: THE CRITICAL INFLUENCE SYSTEM 31 KEY FACTORS ENABLING A SUSTAINABLE PLATFORM FOR CHANGE 31 DEFINING THE CRITICAL INFLUENCE SYSTEM 32 KEY FACTORS INFLUENCING HUMAN BEHAVIOR IN THE WORKPLACE 35 CHAPTER 3: CREATIVITY, INNOVATION, AND THE INNOVATION-FRIENDLY WORKPLACE 71 DEFINING CREATIVITY AND INNOVATION 72 BUSINESS CASE FOR DISTINCTION 72 THEORY OF MULTIPLE INTELLIGENCES 74 DESIGNING FOR DIVERSITY 77 DICHOTOMIES OF THE INNOVATION-FRIENDLY WORKPLACE 79 AN INFRASTRUCTURE FOR INNOVATION 87 THE INNOVATION-FRIENDLY WORKPLACE 94 LESSONS LEARNED IN THE DESIGN OF INNOVATION-FRIENDLY WORKPLACES 97 BENEFITS OF COLLABORATION TO INNOVATION 103 CHAPTER 4: UNDER THE INFLUENCE 105 WORKPLACE TRANSFORMATION AND THE CRITICAL INFLUENCE SYSTEM 105 SUMMARY 126 CHAPTER 5: CASE STUDIES: COLLABORATIVE WORKPLACES THAT WORK 129 CASE STUDY: ALCOA CORPORATE CENTER 130 CASE STUDY: MARCONI COMMUNICATIONS 136 CASE STUDY: SEI INVESTMENTS 143 CASE STUDY: GSA WORKPLACE 20 \ 20 145 CASE STUDY: ANALYTICAL GRAPHICS, INC. 159 CASE STUDY: PFIZER GLOBAL RESEARCH & DEVELOPMENT 165 CASE STUDY: CISCO—THE CONNECTED WORKPLACE 170 CASE STUDY: GENSLER HEADQUARTERS 173 CASE STUDY: DE LAGE LANDEN 177 CHAPTER 6: COLLABORATIVE WORKPLACE PRINCIPLES 183 CULTURAL ELEMENTS FOSTERING INNOVATIVE BEHAVIOR 184 OPERATIONAL ELEMENTS FOSTERING INNOVATIVE BEHAVIOR 185 ENVIRONMENTAL ELEMENTS FOSTERING INNOVATIVE BEHAVIOR 189 COLLABORATIVE WORKPLACE PRINCIPLES 193 CHAPTER 7: COLLABORATIVE PRINCIPLE INDEX 195 EIGHT MYTHS OF WORKPLACE COLLABORATION 196 COLLABORATIVE PRINCIPLE INDEX 203 CHAPTER 8: CRITICAL INFLUENCE DESIGN MODEL 207 INCORPORATING DISTINCT AREAS OF FUNCTIONAL EXPERTISE 207 THE CRITICAL INFLUENCE DESIGN MODEL 208 GROWING THE MODEL TO SUPPORT COMPLEX CLIENT REQUIREMENTS 211 DISTINGUISHING CRITICAL INFLUENCE DESIGN FROM OTHER APPROACHES 212 A SUSTAINABLE PLATFORM FOR CHANGE 213 THE CRITICAL INFLUENCE DESIGN MODEL: ADDRESSING EMERGING BUSINESS ISSUES 219 SUMMARY 223 CHAPTER 9: APPLYING THE MODEL 225 STILL NOT CONVINCED? 225 PRECONDITIONS FOR SUCCESS 227 APPLYING THE CRITICAL INFLUENCE DESIGN MODEL 228 CONCLUSION 235 INDEX 237


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Product Details
  • ISBN-13: 9780471730415
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: John Wiley & Sons Inc
  • Depth: 25
  • Language: English
  • Returnable: N
  • Spine Width: 23 mm
  • Weight: 658 gr
  • ISBN-10: 0471730416
  • Publisher Date: 07 Mar 2008
  • Binding: Hardback
  • Height: 236 mm
  • No of Pages: 264
  • Series Title: English
  • Sub Title: The Critical Influence Approach to Effective Work Environments
  • Width: 198 mm


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