Updated in a new 7th edition,Introducing Public Administration provides readers with a solid, conceptual foundation in public administration, and contains the latest information on important trends in the discipline. Known for its lively and witty style this book covers the most important issues in public administration using examples from various disciplines and modern culture.  This approach captivates readers and encourages them to think critically about the nature of public administration today.

Table of Contents:
Preface Chapter 1: Defining Public Administration Keynote: Go Tell the Spartans   The Definitions of Public Administration  Political Definitions of Public Administration  Legal Definitions of Public Administration  Managerial Definitions of Public Administration  Occupational Definitions of Public Administration The Evolution of Public Administration  The Core Content  It’s an Adventure! Case Study: How a President Undeservedly Received Credit for Founding a Discipline Summary  Review Questions  Key Concepts  Bibliography  Recommended Books  Related Web Sites Chapter 2: The Political and Cultural Environment of Public Policy and Its Administration Keynote: Who Decides if the United States Should Wage War?  What Is Public Policy? Public Policymaking in a Republic  Executive Powers  The Policymaking Process  Agenda Setting  Decision Making  A Single Calculating Decision Maker–Not!  Implementation  Evaluation  Power–The External Perspective  Pluralism  Group Theory  Power–The Internal Perspective  Organizational Goals  Internal Power Relationships  The Cultures of Public Organizations  The Outside Cultural Environment  The Inside Cultural Environment  Professional Socialization  Symbolic Management  Case Study: Were the Space Shuttle Astronauts Killed by Fog?  Summary  Review Questions  Key Concepts  Bibliography  Recommended Books  Related Web Sites Chapter 3: The Continuous Reinventing of the Machinery of Government  Keynote: The New Feudalism  What Is the Machinery of Government?  Fine-Tuning the Machinery  The Rise and Fall of Governmental Machinery  The Administrative Architecture of the U.S. Government  Executive Branch Machinery  State and Local Government Machinery  State Government  County Government  Municipal Government  Towns and Special Districts  Local Management Machinery  Metropolitan Government  Continuous State and Local Reform  Reforming the National Machinery of Government  The Brownlow Committee  The Hoover Commissions  The Ash Council  The President’s Private Sector Survey on Cost Control  Reinventing Government  The Gore Report  Reinvention in Recess  The Obama Revolution — The Return of Big Government The Micromanagers  The Pressure for Privatization  Strategies for Privatization  Privatization in the Military  The Nonprofit Gambit  The Faith Based Initiative  Voluntarism and Philanthropy  Case Study: The Revolution in the British Machinery of Government 1979—2005  Summary  Review Questions  Key Concepts  Bibliography  Recommended Books  Related Web Sites  Chapter 4: Intergovernmental Relations  Keynote: The Age of Devolution  The Evolution of Federal Systems  Alliances and Confederations  Defining Intergovernmental Relations  The Fundamental Settlement  The Constitution  The European Union  The American Federal System  Three Categories of Governments  The Structure of Intergovernmental Relations  The Effects of Pluralism  The Marble-Cake Metaphor  Dynamic Federalism  Dual Federalism  Cooperative Federalism  Creative Federalism  New Federalism  New New Federalism  Intergovernmental Management  Picket Fence Federalism  Councils of Government and Intergovernmental Agreements  Mandate Mania  Mandates and the War on Terrorism  The Transformation of Governance  Fiscal Federalism–Following the Money  The Theory of Fiscal Federalism  Grant Programs  From Contractive to Coercive Federalism  The Devolution Revolution  The Public Choice Solution  The Race to the Bottom Case Study: Why Illegal Immigration Is an Intergovernmental Mess and Will Remain So  Summary  Review Questions Key Concepts Bibliography  Recommended Books  Related Web Sites  Chapter 5: Honor, Ethics, and Accountability  Keynote: Niccolo Machiavelli, the Preeminent Public Administration Ethicist  The Origins and Nature of Honor  National Honor  Why Honor Precedes Ethics  Dimensions of Honor  Regime Values  Corruption in Government  Bribery  Watergate  Lying for Your Country  The Dirty Hands Dilemma  Lying About Sex Hierarchy of Ethics  The Four Levels of Ethics  The Iran-Contra Affair  The Higher Law Defense  Codes of Honor, Conduct, and Ethics  The New Face of Dueling  Honorable Behavior Was “Deep Throat’s” Behavior Honorable?  Standards of Conduct  The Challenge of Accountability  Constitutional and Legal Constraints  Obsessive Accountability  Avoiding Accountability  Legislative Oversight  Hearings  Casework  Case Study: The Blood on Robert McNamara’s Hands–and Conscience  Summary Review Questions  Key Concepts  Bibliography  Recommended Books  Related Web Sites Chapter 6: The Evolution of Management and Organization Theory  Keynote: Moses Meets the First Management Consultant  The Origins of Public Management  The Continuing Influence of Ancient Rome  The Military Heritage of Public Administration  The Evolution of Management Principles  Comparing Military and Civilian Principles  The Principles Approach  What Is Organization Theory?  Classical Organization Theory  Adam Smith and the Pin Factory  The Origins of Scientific Management  The Staff Concept  The Influence of Frederick W. Taylor  Fayol’s General Theory of Management  The Period of Orthodoxy  Paul Appleby’s Polemic  Luther Gulick’s POSDCORB  The Many Meanings of Bureaucracy  All Government Offices  All Public Officials  A General Invective  Max Weber’s Structural Arrangements  Neoclassical Organization Theory  Herbert A. Simon’s Influence  The Impact of Sociology  “Modern” Structural Organization Theory  Basic Assumptions  Mechanistic and Organic Systems  Systems Theory  Cybernetics  The Learning Organization  Complex Adaptive Systems  Case Study: The Critical Importance of Administrative Doctrine  Summary  Review Questions  Key Concepts  Bibliography  Recommended Books  Related Web Sites  Chapter 7: Organizational Behavior  Keynote: Henry II of England, Archbishop of Canterbury Thomas Becket, and Rufus Miles of the U.S. Bureau of the Budget: How a medieval king, a martyred saint and an American bureaucrat illustrate Miles’s Law. Organizational Behavior Group Dynamics  Organization Development  The Impact of Personality  The Impact of Bureaucratic Structure on Behavior  Bureaucratic Dysfunctions  Bureaucratic Impersonality  Bureaucrat Bashing  The Case for Bureaucracy  Motivation  The Hawthorne Experiments  The Needs Hierarchy  The Motivation-Hygiene Theory  Toward a Democratic Environment  Theory X and Theory Y  The Future of Organizations  Postbureaucratic Organizations  Postmodernism  The Problem of Technocracy  The Core Themes of Postmodernism  Postmodern Public Administration  A Feminist Perspective  Case Study: The Dangers of Groupthink from Pearl Harbor to the War in Iraq  Summary  Review Questions  Key Concepts  Bibliography  Recommended Books  Related Web Sites  Chapter 8: Managerialism and Performance Management  Keynote: Socrates Discovers Universal Management  Managerialism  A New Managerial Revolution  Policy Entrepreneurs  Reengineering  Radical as Opposed to Incremental Change  Becoming a Reengineer  Empowerment  Empowering Teams  Entrepreneurialism  Toward a Competitive Public Administration  The New Public Management  What Is Performance Management?  The Politics of Performance Management  Management Control  Productivity Improvement  Productivity Measurement  Barriers to Productivity Improvement  Total Quality Management  It’s the Customer, Stupid!  Information Technology Social Networks and New Media E-Commerce to E-Government  The Two Faces of E-Government  Wired Citizens  One-Stop Government  Technology and Government Productivity  Case Study: Is It Management or Is It Public Relations? Only Your Administrator Knows for Sure  Summary  Review Questions  Key Concepts  Bibliography  Recommended Books  Related Web Sites  Chapter 9: Strategic Management and Government Regulation  Keynote: Using Government Regulations of Business to Strategically Manage the Environment  What Is Strategic Management?  Objectives  The Planning Horizon  Capabilities  Game Theory  Strategic Management Tools  Best Practices  Benchmarking  Management Scorecards  Regulation for Health, Safety and Economic Equity  Independent Regulatory Agencies  The Rule-Making Process  State Government Regulation  Occupational Licensing (Who Puts the Certified in CPA?)  Local Government Regulation  Zoning  Building Codes  Public Health (Do You Want Roaches with Those Fries?)  Case Study: Opportunity Lost: The Story of Bernie Madoff and The Securities and Exchange Commission Summary  Review Questions  Key Concepts  Bibliography  Recommended Books  Related Web Sites  Chapter 10: Leadership Keynote: The Hedgehog, the Fox, or Henry V  Leading for Performance  Defining Leadership  Leadership and Management  Trait Theories  Transactional Approaches  Contingency Approaches  Transformational Leadership  Too Much Leadership  Micromanagement  Overmanagement  Moral Leadership  The Bully Pulpit  Rhetorical Leadership  Case Study: Transforming the Postal Service  Summary  Review Questions  Key Concepts  Bibliography  Recommended Books  Related Web Sites  Chapter 11: Personnel Management and Labor Relations  Keynote: The Adventures of a Young Man as a Personnel Technician  The Personnel Function  Recruitment  Merit Selection  Position Classification and Pay  Performance Appraisal  Training  Management Development  The Bittersweet Heritage of Civil Service Reform  The Netherworld of Public Personnel Administration  From Spoils to Merit  The Pendleton Act  State and Local Reform  The Rise and Fall of the Civil Service Commission  The Civil Service Reform Act of 1978  Reinventing Public Personnel Administration  Privatizing Public Personnel  Contracting Out Personnel  Patronage Appointments  The Constitutionality of Patronage  Veterans Preference  Patronage Gone Bad  Public Sector Labor Relations  The AFL-CIO  Administrative Agencies  Collective Bargaining  Strikes  Case Study: The Air Traffic Controllers’ Strike  Summary  Review Questions  Key Concepts  Bibliography  Recommended Books  Related Web Sites  Chapter 12: Social Equity  Keynote: Three Thousand Years of Sexual Harassment  What Is Social Equity?  Mandating Social Equity  The New Public Administration  The Challenge of Equality  Racism  The Bitter Heritage of Slavery  From Reconstruction to Second Reconstruction  An Administrative Fix for Racism  Equal Employment Opportunity  Origins of Affirmative Action  The Case for Affirmative Action  The Case Against Affirmative Action  Representative Bureaucracy  Reverse Discrimination  Justifying Diversity  The Ongoing Role of Race in Public Administration  Nonracial Discrimination  Sex Discrimination  Sexual Harassment  Pregnancy Discrimination  Age Discrimination  Disabilities Discrimination  Sexual Orientation Discrimination  Case Study: Social Equity Through Social Insurance  Summary  Review Questions  Key Concepts  Bibliography  Recommended Books  Related Web Sites  Chapter 13: Public Financial Management  Keynote:  Arnold Gets Terminated:  A Hollywood Icon Sees his Political Fortunes Collapse Under the California Budget Crisis The Importance of Public Financial Management  Six Principles  Balanced Budgets  The Fiscal Year  Budgeting Theory and Practice  The Taft Commission  The Influence of Keynes  The Objectives of Budgeting  The Two Types of Budgets  Waves of Innovation in Budget Making  The Executive Budget  Line-Item Budgeting  Performance Budgeting  Program Budgeting Versus Incrementalism  Zero-Based Budgeting  Contemporary Budget Reform  Integrated Budgets  Multiyear Budgets  Financing Public Expenditure  Taxation  The Ability-to-Pay Principle  The Flat Tax  User Charges  Grants  The Problem of Debt and Budgetary Manipulation  Abuse of Public Debt  Municipal Bonds  The Rating Agencies  Debt and Economic Recovery Bonds, Debt, and Emergency Recovery  Stealth Budgeting: Hiding the True Costs of the Iraq War  Economic Policy  Monetary Policy  Fiscal Policy  Case Study: Social Security Reform  Summary  Review Questions  Key Concepts  Bibliography  Recommended Books  Related Web Sites  Chapter 14: Program Audit and Evaluation  Keynote: Captain Bligh’s Program Evaluation of the Mutiny on the Bounty  What Is an Audit?  Multiple Applications  History of Auditing  The Government Accountability Office  Types of Audit  Compliance Audit  Performance Audit  Internal Audit  Program Evaluation  Policy Analysis Is Not Program Evaluation  Legislative Program Evaluation  Types of Evaluation  Evaluation Standards  Management Control: Evaluation in Microcosm  Evaluation and the Democratic Process  Case Study: Jeremy Bentham, the Philosopher of Policy Analysis and Program Evaluation  Summary  Review Questions  Key Concepts  Bibliography  Recommended Books  Related Web Sites  Glossary  Appendix: Additional Sources  Index