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Kaizen - Ein japanisches Qualitätsmanagementmodell als Chance für die Soziale Arbeit in Deutschland?

Kaizen - Ein japanisches Qualitätsmanagementmodell als Chance für die Soziale Arbeit in Deutschland?

          
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About the Book

Bachelorarbeit aus dem Jahr 2009 im Fachbereich Soziale Arbeit / Sozialarbeit, Note: 1,0, Hochschule Fulda, Sprache: Deutsch, Abstract: In der vorliegenden Arbeit geht es um eine besondere Methode des Qualitätsmanagements in der Sozialen Arbeit. Die Rede ist vom japanischen Modell des Kaizen. Ziel dieser Arbeit ist es zu ermitteln, ob Kaizen eine für die Soziale Arbeit ertragreiche Methode ist ihre Qualität zu sichern und sogar zu verbessern. Dabei geht es weniger um die Methoden der Umsetzung oder die Frage ob das Modell überhaupt in Japan in vollem Umfang eingesetzt wird, sondern in erster Linie um die Frage, ob ein Modell, welches in einer fremden Kultur entwickelt wurde, überhaupt so ohne weiteres in die deutsche Landschaft der sozialen Organisationen übernommen werden kann. Dieser Frage liegt die Annahme zugrunde, dass sich deutsche und japanische Unternehmen vermutlich in ihrer Struktur und Arbeitsweise voneinander unterscheiden, genauso wie dies auch in der Gesellschaft der Fall ist zu sein scheint. In den folgenden Kapiteln werde ich diesen Annahmen und Fragen auf den Grund gehen. Beginnen werde ich zunächst mit einer genauen Beschreibung des Qualitätsmanagements. Was ist Qualitätsmanagement? Warum ist es überhaupt nötig? Das sind zentrale Fragen des zweiten Kapitels. Kapitel 3 beschäftigt sich dann mit dem Begriff der Organisationskultur. Ziel ist es zu klären, ob Organisationen tatsächlich eine eigene bestimmende Kultur aufweisen und ob diese die Qualität der Dienstleistung oder Ware mit beeinflusst. Im Anschluss daran werfen wir einen näheren Blick auf japanische Organisationen. Ziel ist die Ermittlung der Organisationskultur der fernöstlichen Wirtschaft und deren Unternehmen. Ist dies gelungen gilt es im darauf folgenden Abschnitt darzustellen, wie genau die Organisationskultur sozialer Organisationen beschaffen ist. In Kapitel 6 beschreibe ich schließlich das Kaizen-Modell, d. h. seine Methoden und Ziele um zunächst einen guten Überblick darüber zu erla


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Product Details
  • ISBN-13: 9783640377770
  • Publisher: Grin Publishing
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 5 mm
  • Width: 148 mm
  • ISBN-10: 364037777X
  • Publisher Date: 20 Jul 2009
  • Height: 210 mm
  • No of Pages: 88
  • Series Title: German
  • Weight: 127 gr


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