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Kundenanforderungen an zukünftige Transport-Management-Tools aus der Sicht eines Speditionskonzerns

Kundenanforderungen an zukünftige Transport-Management-Tools aus der Sicht eines Speditionskonzerns

          
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About the Book

Diplomarbeit aus dem Jahr 2005 im Fachbereich Ingenieurwissenschaften - Wirtschaftsingenieurwesen, Note: 1,5, Fachhochschule Oldenburg/Ostfriesland/Wilhelmshaven; Standort Oldenburg, Sprache: Deutsch, Abstract: Zeit ist Geld. Hinter dieser volkstümlichen Weisheit verbirgt sich, dass die Ressource "Zeit", besser "Arbeitszeit", als ein entscheidender Faktor zur Steigerung der Produktivität und letztlich des geldwerten Ertrags gesehen wird. Je weniger Zeit für die Generierung einer Arbeitseinheit investiert werden muss, desto mehr Zeit ist für die Schaffung einer weiteren Einheit vorhanden. Laut Lexikon wird "die gesamtwirtschaftliche Produktivität vor allem durch Strukturänderungen, technischen Fortschritt und verschieden hohe Grade der Kapazitätsausnutzung beeinflusst, wobei dem technischen Fortschritt die größte Bedeutung zukommt." In die Sichtweise eines Logistikdienstleisters übersetzt heißt dies, dass die Erhöhung der Produktivität des Personals am ehesten durch eine Reduzierung der pro Arbeitsgang benötigten Ressource Zeit erreicht werden kann - je weniger Zeit pro Job benötigt wird, desto mehr Jobs können innerhalb der Tages-/Wochen-/Jahresarbeitszeit bewältigt werden. Dies führt dazu, dass die Arbeitskosten über eine breitere Basis verteilt werden können und somit die aufgewendeten Arbeitskosten pro Job sinken. Diese Diplomarbeit soll im Rahmen einer Anforderungsanalyse erfassen, welche Kundenwünsche es an die Leistungen eines [zukünftigen] Internetportals des Konzerns gibt, um so einen Beitrag für die Entwicklung des zukünftigen Operation Systems zu leisten. Aus den Kundenwünschen sollen Vorschläge zur Befriedigung dieser abgeleitet und skizziert werden.


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Product Details
  • ISBN-13: 9783668312258
  • Publisher: Grin Publishing
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 5 mm
  • Width: 148 mm
  • ISBN-10: 3668312257
  • Publisher Date: 25 Oct 2016
  • Height: 210 mm
  • No of Pages: 86
  • Series Title: German
  • Weight: 127 gr


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