Library Instruction and Reference Services presents two opposing schools of thought in regard to library instruction: those who hold a firm belief in the value of library instruction and feel it warrants a separate place in the organizational structure of the library organization, and those who hold fast to the belief that library instruction is not needed as a separate library function or department and nor does it help the library fulfill its mission. Suggestions for the role and place of library instruction are discussed to broaden library professionals’perceptions of this library service.

Table of Contents:
Contents I. Introduction An Overview BI and Library Instruction: Some Observations Organizational Change: A Public Services Application II. Another View Never Mind the Quality, Feel the Width Bibliographic Instruction and the Reference Desk: A Symbiotic Relationship III. Techniques and Questions The “Compleat” Library Patron The Reference Librarian Who Teaches: The Confessions of a Mother Hen Training Reference Librarians Using Library Instruction Methods Library-Use Instruction With Individual Users: Should Instruction Be Included in the Reference Interview? Clues or Answers? Which Response to Library Users’ Questions? The Question of Questioning: On the Coexistence of Library Instruction and Reference Reference/Technical Services Cooperation in Library Instruction Mental Maps and Metaphors in Academic Libraries IV. Instruction in Public Libraries Library Instruction in Public Libraries: A Dream Deferred, A Goal to Actualize Library Instruction Through the Reference Query Library Use Instruction in the Small and Medium Public Library: A Review of the Literature V. Instruction in Academic Libraries The Administrative Climate for Bibliographic Instruction in Large Academic Libraries Library Instruction and Reference Service: Administration of a Bibliographic Instruction Program in the Academic Library Bibliographic Education and Reference Desk Service--A Continuum Library Instruction for Faculty Members Bibliographic Instruction in the Academic Library: Looking at the Adult Student Library Instruction and Foreign Students: A Survey of Opinions and Practices Among Selected Libraries No Royal Road Betwixt and Between: Some Thoughts on the Technical Services Librarian Involved in Referenc and Bibliographic Instruction Library Instruction and the Advancement of Reference Service