Home > Business and Economics > Business and Management > Management and management techniques > Management of specific areas > Purchasing and supply management > Making Technology Investments Profitable: ROI Road Map to Better Business Cases
22%
Making Technology Investments Profitable: ROI Road Map to Better Business Cases

Making Technology Investments Profitable: ROI Road Map to Better Business Cases

          
5
4
3
2
1

Out of Stock


Premium quality
Premium quality
Bookswagon upholds the quality by delivering untarnished books. Quality, services and satisfaction are everything for us!
Easy Return
Easy return
Not satisfied with this product! Keep it in original condition and packaging to avail easy return policy.
Certified product
Certified product
First impression is the last impression! Address the book’s certification page, ISBN, publisher’s name, copyright page and print quality.
Secure Checkout
Secure checkout
Security at its finest! Login, browse, purchase and pay, every step is safe and secured.
Money back guarantee
Money-back guarantee:
It’s all about customers! For any kind of bad experience with the product, get your actual amount back after returning the product.
On time delivery
On-time delivery
At your doorstep on time! Get this book delivered without any delay.
Notify me when this book is in stock
Add to Wishlist

About the Book

Insuring the value of IT ventures, from implementation through execution Over 50 percent of all Information Technology projects fail, not only costing companies considerable monetary investment but also thwarting key strategic initiatives for which the new technology was critical. This book helps executives and managers increase IT project success by using a process for identifying the true ROI value for proposed IT investments--"Real ROI"--then tracking project results against that standard. This guide provides an abundance of pragmatic tips, tools, and techniques to make the process easy to understand, focusing on implementing an ROI plan as well as on tracking IT investments and measuring results postimplementation.

Table of Contents:
Introduction.About the Authors.1. Why IT Projects Falter and How Astute BusinessCases Help Save the Day.When IT Project Problems Are Really ROI Problems.IT Projects: Too Many Failures, Too Many Times.How Hidden ROI Problems Torpedo IT Success.The Business Case: Flawed Afterthought orIT Value Star? Spotting Business Case Defects.Six Ways Good Business Cases Shape Project Success.2. How to Recognize a Trustworthy Business Case.The Business Case as a Trusted Scout.Using the Seven C's to Assess Content Quality.The Seven C's of Content Quality.The Seven C's Content Audit Tool for Business Cases.3. The Importance of Good Processes.Why Process Really Matters.Business Case-Grounded Processes DriveBusiness Results.Substandard Business Case Processes Abound.Costs of Tolerating Process Problems Are High.Symptoms of Process Problems.Types of Process Problems.Detecting Process Problems.The Process Audit Tool for Business Cases.4. Defining: Steps 1, 2, and 3 to Building BetterBusiness Cases.Seven Hats for Seven Steps.Step 1: SCOPE (Who Expects What?).SCOPE in a Nutshell.SCOPE Explained.Description of Tasks.Step 2: CRITERIA (Who Cares About What?).CRITERIA in a Nutshell.CRITERIA Explained.Description of Tasks.Hitting the Dartboard-of-Value .Using the ValueBoard.Using a Balanced Scorecard-Oriented ValueBoard.Establishing Key Themes.Finding Crucial but Elusive Criteria.Step 3: ALIGN (Connect the Dots.).ALIGN in a Nutshell.ALIGN Explained.Using the Value Ladder to Display Alignment.Using the Seven Tests of Alignment.5. Assessing: Steps 4, 5, and 6 to Building BetterBusiness Cases.Introduction.Step 4: CALCULATE (Show the Money.).CALCULATE in a Nutshell.CALCULATE Explained.Using the PayoffCard.Description of Tasks.Step 5: PROVE (Who Says So?).PROVE in a Nutshell.PROVE Explained.Description of Tasks.Step 6: ANALYZE (Find the Winner.).ANALYZE in a Nutshell.ANALYZE Explained.Description of Tasks.6. Delivering: Step 7 to Building Better Business Cases.Introduction.Step 7: STORYTELL (Explain It.).STORYTELL in a Nutshell.STORYTELL Explained.Description of Tasks.7. Finding Hidden Value Others Miss.Who Has the Value? Finding Commonly Overlooked Value Areas.Knowing Where to Look.Knowing What to Look For.8. Handling Intangibles: An Emotional Enigmaof the IT Evaluation.The Intangibles Factor : Controversial Yet Crucial.What Is Intangibility, and Why Is It Controversial? Managing Intangibles with Skill and Style.Five Ways to Handle Intangibles.Converting Intangibles to Tangibles.Using the Scoresheet to Manage Intangibles.An Intangibility Policy Memo.Tips on Management of Intangibles.9. Using ROI Storytelling to DriveHome the Message.Why ROI Storytelling Drives Home the Message.Principles of Good ROI Storytelling.Pick the Right Story for the Right Audience.Build Stories That Touch Human Hearts.Use Vivid Language.Be Succinct.Stay Alert for Story Ideas.10. Selecting: Prioritizing Projects withConfidence and Ease.IT Project Selection: Replacing Anxietywith Confidence.A Simple Project Prioritization Process.How Are We Doing? A Quick IT Selection ProcessAudit.A Simple Project Prioritzation Scoresheet.Uses.PPS in Action: Three Worthwhile Projects,One Bag of Funds.Understanding the Project PrioritizationScoresheet (PPS).A Vendor Comparison Prioritization Scoresheet.Business Case Submittal Standards.Using Standardized Decision Criteria.P3 Implementation Guidelines for theEvaluation Team.11. Tracking: Making Sure Benefits Get Realized.Benefits Realization: Fantasy or Fact? The IT Benefits Realization Process Audit.Principles of a Good IT BenefitsRealization Process.How Good Business Cases Contribute to ITBenefits Realization Succes.The Value Ladder: A Tool for ClarifyingBenefits Realization Targets.12. How Vendors Use Business Case ROI toHelp Buyers Buy Better.The Culprits and Costs of Value Neglect .Buyers Want More, Better ROI Help from Vendors.Recognizing Vendors with Throwaway ROI .Recognizing Vendors with Business Case ROI .What Buyers Are Demanding from Vendor ROI Help.A Vendor's Road Map for ImprovingROI-Focused Selling.What Is ROI-Focused Selling and Its Benefits? 18 Places in the Sales Cycle Where ROI Tools Help.All ROI Tools Are Not Created Equal.Top 10 Mistakes Vendors Make with ROI Tools.A Six-Point Strategy for Upgrading Vendor ROI Efforts.Vendor ROI Strategy Audits Identify Improvement Needs.How Vendors Create a Compelling ROI ValueProposition Template.Appendix A: Sample Business Case.Appendix B: Generic ROI Template forProcess-Oriented Justifications.Appendix C: Recap of ROI Discovery Tools inThis Book.Appendix D: Web Site Resources.Appendix E: Bibliography.Appendix F: Glossary.Index.


Best Sellers


Product Details
  • ISBN-13: 9780471227335
  • Publisher: John Wiley and Sons Ltd
  • Publisher Imprint: John Wiley & Sons Inc
  • Height: 237 mm
  • No of Pages: 320
  • Series Title: English
  • Sub Title: ROI Road Map to Better Business Cases
  • Width: 162 mm
  • ISBN-10: 0471227331
  • Publisher Date: 07 Jan 2003
  • Binding: Hardback
  • Language: English
  • Returnable: N
  • Spine Width: 27 mm
  • Weight: 573 gr


Similar Products

How would you rate your experience shopping for books on Bookswagon?

Add Photo
Add Photo

Customer Reviews

REVIEWS           
Click Here To Be The First to Review this Product
Making Technology Investments Profitable: ROI Road Map to Better Business Cases
John Wiley and Sons Ltd -
Making Technology Investments Profitable: ROI Road Map to Better Business Cases
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Making Technology Investments Profitable: ROI Road Map to Better Business Cases

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book
    Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!
    ASK VIDYA