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Management Stripped Bare: What They Don't Teach You at Business School

Management Stripped Bare: What They Don't Teach You at Business School

          
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About the Book

Praise and Reviews `A brave and entertaining assault on the sacred cows of management... get ready for a provocative and entertaining look at how poorly we run our businesses and how to manage them better.` PHILIP KOTLER, Professor of Marketing at Kellogg Graduate School of Management and Author of Marketing Management `At once entertaining and insightful, Jo Owen`s book provides a much-needed reality check for embattled managers the world over. At a time when so much theorizing has been found wanting, it is refreshing to find an almost complete absence of magic formulae and instant solutions and in their stead plenty of clearly expressed common sense.` ROGER TRAPP, Management Journalist and Author `Jo Owen presents many insights into the reality of business life and success. We may not agree with all he says, but he certainly makes us think. His writing is refreshing.` JAMES KELLY "Witty and punchy." This book is about business as it is - not as it should be. Managers face the same problems the world over. They are confronted with a host of horrors - bad meetings, boring presentations, difficult bosses, political intrigue, insufficient staff, unreasonable goals, inadequate resources and constant change - and somehow they are meant to make sense of it all. But they don't teach you how to do this in business school. Business schools provide a core of business knowledge, but not skills. In the real world managers learn from experience. They learn from the successes and failures of others - as well as their own. And most managers construct a model of how they think their world works and how they can survive it. This is where Management Stripped Bare comes in. Jo Owen has produced an essential tool for managers based on 20 years of working with some of the best, and worst, businesses in the world. He has mapped out which approaches consistently work, and which do not. Punchy, edgy and refreshingly honest, Jo Owen's guide deals with over 150 universal management challenges. Each challenge is described, and successful and unsuccessful responses are illustrated with real case examples. Short on theory and long on experience, this is a book that you must read to ensure your corporate survival. Irreverent and incisive, Management Stripped Bare cuts through the usual management hype and rhetoric to reveal what business is really all about. Forget what you have learnt or might learn at business school - this is the stark reality! Daily Express 'He takes the reader through the very material that they not only don't teach you at business school but can't teach you - common sense borne out of experience.' TrainingZONE

Table of Contents:
A: An age of ambiguity; Agreement and argument; Alliances; Alphabet soup; Altitude Sickness; Annual evaluations; Association with success; Attrition is good; Averages and the drunkard. B: Baselines; Battles; Benchmarking; Bluffing; Boards and executive committees; Boundaries; Branding; Budgets; Budget codes; Business schools. C: Calculators; Call centres and contempt for the customer; Change; Claims to fame; The client rule; Cock-ups and blame; Commercial confidentiality; Committees; Competitive advantage for the 21st century; Competitive intelligence - use it or lose it; Compounding; Computer abuse; Conferences - the survival guide; Consultants; Contracts; Control, compliance and commitment; Corruption, bribery and skulduggery; Cost cutting - the soldier's boots; Cost saving - the red dollar syndrome; Courtesy Culture, crabs and the death of the tea lady; Customer loyalty and the moment of truth; Customers for profits; Customer research - lies and statistics; Customer service - living with reality. D: Delegation, empowerment and deception; Democracy and dictatorship at work; Diversity; Dress, schizophrenia and the caste system; Due diligence. E: Easy does it; E-business - the master and the servant; Emotional cycle of change and the valley of death; Enthusiasm; Entrepreneurs, business and the pact with the devil; Entropy and excellence; Excess capacity; Excuses; Expatriates; Eyes of management. F: Financial accounting - the road to irrelevance; Flat organizations, flat results; Forecasting and experts; Frequent flyers. G: Glory and lies - the annual report; Grass is greener on the other side of the hill; Guarantees - promises and lies. H: Headhunters; Head office; Herd instincts; Honest feedback; Humour and the sense of humour test; Hustle - controlling your destiny. I: Information inflation - back to the future; IT consultants - the builder's brick; IT - Intermediate Technology; Innovation - winning without fighting; Investing to lose; "ists". J: Japan - learning to eat sushi and conquer the world; Job descriptions versus the psychological contract. K: Killing ideas; Knowledge management. L: Language; Lawyers and the revolution; Leadership; Learning, mistakes and the shit detector; Lies; Luck. M: Management; Management accounting - death and reincarnation; Management by walking away; Management information systems; Mars Bars, utility and the salesperson; Meetings - the good, the bad and the ugly; Mergers and acquisitions; The Midas touch; Multinationals and multilocals; Myths of management. N: Negotiate to win; New economy blues; O: Offices; One-way options; Organization charts; Overpay people. P: Pareto principle; Parkinson's Law; Perfect predators; Planning heaven and hell; Political correctness; Power games; Presentations; Pricing; Professionals and pyramids; Professors and the one night stand; Project management; Punks, hippies, experts and the future. Q: Quality zealots; Quick fix fixation. (Part contents.)


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Product Details
  • ISBN-13: 9780749436971
  • Publisher: Kogan Page Ltd
  • Publisher Imprint: Kogan Page Ltd
  • Height: 234 mm
  • No of Pages: 256
  • Weight: 406 gr
  • ISBN-10: 0749436972
  • Publisher Date: 29 Mar 2002
  • Binding: Paperback
  • Language: English
  • Sub Title: What They Don't Teach You at Business School
  • Width: 153 mm


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