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Managing Flexibility: People, Process, Technology and Business

Managing Flexibility: People, Process, Technology and Business

          
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About the Book

This edited book provides a conceptual framework of managing flexibility in the areas of people, process, technology and business supported by researches/case applications in various types of flexibilities in business. The book is organized into following five parts: (i) Managing Flexibility; (ii) People Flexibility; (iii) Process Flexibility; (iv) Flexibility in Technology and Innovation Management; and (v) Business Flexibility. Managing flexibility at the level of people, process, technology and business encompasses the requirements of both choice and speed. The need for managing flexibility is growing to cope with the developments and challenges in the global business environment. This can be seen from reactive as well as proactive perspectives. Flexibility is a major dimension of business excellence and deals with a paradoxical view point such as stability and dynamism, continuity and change, centralization and decentralization, and so on. It needs to be managed at the levels of people, process, technology and various business functions and it is important to create flexibility at the level of people to create and manage flexibility in processes and technologies in order to support flexible business requirements.

Table of Contents:
?Part I: MANAGING FLEXIBILITY.- Chapter 1. Managing Flexibility: Developing a Framework of Flexibility Maturity Model.- Chapter 2. Critical Design Elements for Service Systems.- Chapter 3. Flexibility Intensity: How Market Forces Drive Variability.- Chapter 4. Organizational Excellence through Total Flexi-Quality: People Dimension.- Chapter 5. Examining Comprehensiveness of Strategy Formulation and E-governance Performance.- Part II: PEOPLE FLEXIBILITY.- Chapter 6. Significance of LMX Congruence and its Flexibility on Subordinate Performance and Promotability.- Chapter 7. Practical Insights on Managing Diversity in International ICT Projects.- Chapter 8. Developing Flexible Leaders Flexibly.- Chapter 9. Role Efficacy and People Flexibility: Examining Moderating Functions of Demographic Factors.- Chapter 10. Exploring the Complex Interface between IT Professional and HR: Building Flexibility Applying Cybernetic Concepts.- Part III: PROCESS FLEXIBILITY.- Chapter 11. Incentives for Information Sharing in Collaborative Supply Chains.- Chapter 12. Modelling Flexible Procurement Problem.- Chapter 13. Modeling Hierarchical Relationships among Enablers of Supply Chain Coordination in Flexible Environment.- Chapter 14. Flexibility in Transportation Management Strategy for Improved Efficiency: An Indian Soft Drink Industry Perspective.- Chapter 15. R&D Sustainability of Biotech Start-ups in Financial Crisis.- Part IV: FLEXIBILITY IN TECHNOLOGY AND INNOVATION MANAGEMENT.- Chapter 16. Stakeholder Engagement Methodology in the Context of Innovation Management.- Chapter 17. Strategic Flexibility and its Leveraging Effects on Technological Exploitation.- Chapter 18. A Framework Conceptualization for National Technological Competitiveness.- Part V: BUSINESS FLEXIBILITY.- Chapter 19. Development ofMarketing Flexibility for e-Commerce by Assessing Impact of Mobile Devices on Sales with Multiple Classes of Customers.- Chapter 20. Emotional Balancing and Change Outcomes during Post Merger Integration: A Case Study.- Chapter 21. Technology Integration among Stakeholders in Services Sector: A Case Study.- Chapter 22. Managing Demand Variability at Customer Level in a FMCG Company.


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Product Details
  • ISBN-13: 9788132223795
  • Publisher: Springer
  • Publisher Imprint: Springer
  • Depth: 25
  • Height: 234 mm
  • No of Pages: 335
  • Series Title: Flexible Systems Management
  • Sub Title: People, Process, Technology and Business
  • Width: 156 mm
  • ISBN-10: 8132223799
  • Publisher Date: 27 Jul 2015
  • Binding: Hardback
  • Edition: 1st ed. 2016
  • Language: English
  • Returnable: Y
  • Spine Width: 21 mm
  • Weight: 675 gr


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