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Home > Medicine & Health Science textbooks > Medicine: general issues > Health systems and services > Managing Health Organizations for Quality and Performance
Managing Health Organizations for Quality and Performance

Managing Health Organizations for Quality and Performance

          
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About the Book

Managing Health Organizations for Quality and Performance looks at health care management from the perspective of quality improvement. Suitable for undergraduates or first-year graduate students, the book reflects the importance of creating quality and value in public health and health services organizations. It introduces complex and important topics but is written in a highly accessible manner. Key Features- Covers the basic subject areas required of managers working in the broad arena that encompasses various forms of health. - The chapters stand alone, allowing instructors to arrange topics as they prefer to present them. - The framework is based on four management functions, rather than management roles or simply presenting facts. - Includes material related to customer service and satisfaction as well as organizational and programmatic quality. - Takes a systems approach with examples of systems thinking applied to both management and quality issues- Provides opportunities for communicating and connecting among many topics and the methodological tools and disciplines (epidemiology, biostatistics, nutrition, maternal and child health) on which they can be applied.


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Product Details
  • ISBN-13: 9781449614737
  • Publisher: Jones & Bartlett Publishers
  • Publisher Imprint: Jones & Bartlett Publishers
  • Language: English
  • ISBN-10: 1449614736
  • Publisher Date: 17 Feb 2012
  • Binding: Digital (delivered electronically)
  • No of Pages: 400


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