Managing Interpersonal Conflict is a systematic review of published conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis. This volume provides a unique and valuable resource for teaching conflict, mediation, negotiation and facilitation courses; for implementing and planning training programs, designing interventions, creating workshops; and for scholarly work. As a unique informational resource, this book provides important and essential answers to key research questions. The chapters provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy and practical application of information.

Table of Contents:

Section One: Conflict Research and Meta-analysis 1. An Overview of Conflict Research and Meta-analysis Nancy Burrell, Clare Gross 2. Meta-analysis and Conflict Research Raymond W. Preiss, Mike Allen 3. Interpersonal Conflict: An Overview William A. Donohue, Deborah A. Cai 4. Conflict and Communication: A Roadmap Through the Literature Michael R. Roloff 5. Conventional and Personal Goals During Conflict: A Commentary on Managing Interpersonal Conflict: Advances through Meta-Analysis Steven R. Wilson Section Two: Facilitating Interpersonal Conflict in Legal Contexts 6. An Overview of Facilitating Interpersonal Conflict in Legal Contexts Nancy Burrell 7. Jury Size and Decision Making: A Meta-analysis Edward Mabry, Ann Burnett, Mike Allen 8. Test of a Causal Model for Secual Harassment Using Data from a Meta-analysis Mike Allen, Keith Dilbeck, Nathan England, Anna Herrman, Falon F. Kartch, Jihyun Kim, Kimberly L. Kulovitz, Aimee Lau, Melissa Maier, Amy May, Jenna McNallie, Kikuko Omori 9. Victim-Offender Mediation: A Meta-analysis Rebecca Mullane, Nancy Burrell, Mike Allen, Lindsay Timmerman 10. The Effectiveness of Environmental Mediation: A Mata-Analytic Approach Katie Turkiewicz, Mike Allen 11. Meta-analysis of Sex Differences in Process and Outcome Satisfaction with Divorce Mediation Joelle Kwiatkowski, Nancy Burrell, Lindsay Timmerman, Mike Allen Section Three: Institutional Conflict Management 12. An Overview of Conflict Management Issues in Public and Private Agencies Nancy Burrell 13. Using Meta-analysis to Examine Peer Mediation Outcomes and Effectiveness in Educational Settings Nancy Burrell, Denis Grimes, Mike Allen 14. International Conflict and Intervention: Application of the Structural-Attitudinal-Transactional Model Melissa Maier, Mike Allen, Nancy Burrell 15. Threats and Promises Elicit Cooperation in Prisoner’s Dilemma Experiments: Two Meta-analyses Raymond W. Preiss, Barbara Mae Gayle, Mike Allen 16. Hardline Versus Softline Bargaining Strategies: A Meta-analytic Review Anna Herrman, Mike Allen 17. Where Are We Now? A Meta-analytic Review of Sex Difference Expectations for Conflict Management Strategy Selection Barbara Mae Gayle, Raymond W. Preiss, Mike Allen Part Four: Managing Personal and Relational Conflict 18. An Overview of Interpersonal Conflict Management Issues in Personal, Intimate and Social Contexts Nancy Burrell, Julie Delaney Shields 19. Condom Use and Conflict in Heterosexual Relationships Tara Emmers-Sommer, Melissa Maier, Mike Allen 20. Reducing Homophobia: A Meta-Analytic Summary of Technique Effectiveness Mike Allen, John Bourhis, Kelly Tenzek, Isabel Bauman 21. Evaluation of Accounts: A Meta-analysis William Benoit, Kelly Tenzek, Mike Allen, Nancy Burrell, Sumana Cattopadhyay, Kristen Cherry, Troy Comeau, Amy Dalton Fannin, Glen Hanson, Rosemary Jergens, Joy Piazza, Carrie Prentice, Kevin Stein 22. A Meta-analysis of Demand/Withdraw Interaction Patterns Nancy Burrell, Falon Kartch, Mike Allen, Christine Hill