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Modern Office Technology & Administration

Modern Office Technology & Administration

          
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About the Book

Fully revised edition of this popular and well-established textbook, which reflects the requirements of the Level 5 modules Information and Administration [5N1389] and Reception and Frontline Office Skills [5N1407].   NEW TO THIS EDITION Unit 1: The Business Working Environment Presents the various legal structures for companies and defines departmental functions within a business. Includes updates to employment, health and safety, and data protection legislation to reflect new EU directives.   Unit 2: Receptionist and Office Administrator Duties Outlines developments in switchboard technology, shared electronic diaries and Microsoft Office Outlook 2013 calendar and task modules. Details recent developments in financial transaction activities. Includes adjustments to payroll calculations and business transactions.   Unit 3: Information Technology Infrastructure Reflects developments in computer hardware and office software – MS Office Professional 2013, database methods, web security issues and viruses. Introduces cloud computing and social computing.   Unit 4: Postal, Electronic and Mobile Communication Presents updates on postal services, charges and online business solutions. Reflects changes in the Microsoft Outlook 2013 email system and advances in mobile communications.   Unit 5: Filing and Retrieving Information Outlines developments in Electronic Document Management (EDM) and security of files through encryption.   Written For: Information and Administration Level 5 module [5N1389], as part of: Office Administration           5M1997 Information Processing        5M2067 Marketing                           5M2069 Business Studies                 5M2102 Business Administration       5M2468 Health Service Skills            5M3782 Reception and Frontline Office Skills Level 5 module [5N1407], as part of: Office Administration             5M1997 Hospitality Operations           5M2083 Business Administration         5M2468 Community Health Services    5M4468 Tourism with Business            5M5011

Table of Contents:
UNIT 1 — The Business Working Environment Chapter 1 — Business Organisations and Functions Chapter 2 — Office Functions, Design and Equipment Chapter 3 — Legislation in the Workplace   UNIT 2 — Receptionist and Office Administrator Duties Chapter 4 — Receptionist Duties Chapter 5 — Planning, Administrative and Accounting Activities Chapter 6 — Business Transactions Chapter 7 — Meetings   UNIT 3 — Information Technology Infrastructure Chapter 8 — Computer and Peripheral Devices Chapter 9 — Computer Software Chapter 10 — Networks, Cloud Computing and Social Media Chapter 11 — Information Systems   UNIT 4 — Postal, Electronic and Mobile Communication Chapter 12 — Post and Postal Services Chapter 13 — Electronic and Mobile Communication Chapter 14 — Manual Filing Systems Chapter 15 — Electronic Document Management (EDM)   Summary Assignments Appendix — Blank Documents for Business Transactions


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Product Details
  • ISBN-13: 9780717159680
  • Publisher: Gill
  • Publisher Imprint: Gill Education
  • Depth: 15
  • Height: 245 mm
  • No of Pages: 280
  • Weight: 491 gr
  • ISBN-10: 071715968X
  • Publisher Date: 21 Mar 2014
  • Binding: Paperback
  • Edition: Revised edition
  • Language: English
  • Spine Width: 15 mm
  • Width: 171 mm


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