Recent years have seen varying workplace trends, changes in approaches to work, from both employers and employees, changes in the nature of work and types of employment; and a particular phenomenon that has altered is workplace loyalty and commitment.
This topic is examined by offering insights on the macro (context), meso (organizational) levels and micro level (individuals) factors that drive public employees to engage differently within the public sector. There are unique factors of the public sector that are examined here in detail related to workplace loyalty and commitment. The chapters provide a closer look to the different macro-areas/dimensions, contexts, or institutional factors affecting employee loyalties in the public sector. Specifically, the following lenses will be used: institutional; public policy domain; public professions; and organization type.
The authors conclude with a reflection on the future of employee loyalty at work. This in a context of technological evolutions (AI), gig work, and agile organizational structures. It offers key implications for theory, practice, and policy-making accounting for public employees' multiple loyalties.
Table of Contents:
Introduction: Why is it Important to Deal with Public Servants’ Loyalties?; Armand Brice Kouadio and David Giauque
Section 1. Value Congruence and Role Conception under Political and Organizational Pressure
Chapter 1. Implementation of International Instruments: How do Public Employees Navigate Multiple Loyalties?; Matthieu Niederhauser
Chapter 2. Work Engagement Among Street-level Bureaucrats: Identifying Factors that Make a Difference; Maeva Sanchez
Chapter 3. How Public Employees Deal with Organizational Misalignment and Abusive Supervision in the Workplace; Mariana Costa Silveira
Section 2. Leadership and Organizational Transformation
Chapter 4. Atmospheric Leadership: A Leadership Approach for New Work?; Emamdeen Fohim and Claus D. Jacobs
Section 3. Sector- and Profession-Specific Commitment Dynamics
Chapter 5. Dirty work, Organisational Commitment, and Work Engagement: The Case of Prison Officers; Stéphanie Hannart, Rafaël Weissbrodt, David Giauque, Vanessa Bernel, Sarah Böhlen, Valérie De Luca, and Elsa Quaratiello
Chapter 6. Understanding Workplace Commitment among Child Protection Workers: Insights and Implications; Owen Boukamel
Chapter 7. Women in the Military: Deciding to Leave while Still Committed to the Organization; Isabelle Caron
Section 4. Job Design, Work Characteristics, and Work-Life Balance
Chapter 8. The Importance of the Design of Government Jobs: Work Design and Organizational Commitment; Jessica E. Sowa
Chapter 9. Untangling the Yarn of Organizational Commitment and Organizational Identification: A Comprehensive Study Across Private, Public and Semi-public Organizations; Lorenza Micacchi, Adrian Ritz, Adrian Blum, and Adrian Krummenacher
Chapter 10. Towards a Win-Win Situation? Work-life Balance and Affective Commitment in Dutch Public Sector Organizations; Brenda Vermeeren, Joëlle van der Meer, Samantha Metselaar, and Laura den Dulk
Section 5. Digitalization and Emerging Technological Risks
Chapter 11. Does Artificial Intelligence influence Job Insecurity and Disengagement at Work within the Human Resources Function? Empirical Evidences from Swiss Organizations; Guillaume Revillod
The Loyalties and Engagement of Public Employees Under Scrutiny: Concluding Thoughts; David Giauque and Armand Brice Kouadio
