- SAP is the world's leading provider of ERP software and services, with worldwide revenue in 2004 of $9.7 billion and a 57 percent market share among major business application providers; it is one of the world's largest software companies overall
- ERP is a flexible, open technology platform that helps businesses run more efficiently (and profitably) by providing integrated management of key operations and supply chains
- Written for IT professionals who find it hard to get through SAP's complex documentation, our book demonstrates how ERP can cut costs, provides a clear overview of how the ESA (enterprise service architecture) model affects ERP, and shows how to implement the new ERP in the real world
- Topics covered include reducing the cost of an existing IT backbone, using the new ERP to address a company's "pain points" and challenges, and proving the value of ERP through ROI (return on investment) and TCO (total cost of ownership) studies
Table of Contents:
Foreword xix
Introduction 1
Part I: mySAP ERP in a Services-Enabled World 5
Chapter 1: ERP: Yesterday, Today, and Tomorrow 7
Chapter 2: Differentiating Yourself with ERP 27
Chapter 3: Raising the Bar on Productivity 39
Chapter 4: Gaining Business Insight 59
Chapter 5: Keeping IT Flexible 79
Part II: Getting Under the Hood: The Underlying Technology 91
Chapter 6: Meet SAP NetWeaver 93
Chapter 7: Bringing Services to Life with SAP NetWeaver 119
Chapter 8: SAP NetWeaver Up and Running 139
Chapter 9: Composites: Extending mySAP ERP 155
Part III: Implementing Change 179
Chapter 10: Knowing What to Expect: Covering Costs and Managing Change 181
Chapter 11: Building an ERP Roadmap 195
Chapter 12: Following ERP into the Future 207
Part IV: The Part of Tens 233
Chapter 13: Top Ten Ways to Make People More Productive 235
Chapter 14: Top Ten Ways to Enable Innovation 249
Chapter 15: Top Ten ERP Resources 257
Glossary 267
Index 275