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The Oracle Way to Consulting: What it Takes to Become a World-Class Advisor

The Oracle Way to Consulting: What it Takes to Become a World-Class Advisor

          
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About the Book

Proven Methods for Consultants Seeking to Up Their Game—Based on the Consultant-Training Program Created and Used by Oracle, One of the World’s Most Respected Technology Firms “In the end all a consultants wants is a very happy customer.  Kim’s insights and observations are just the practical knowledge a consultant needs to keep customers satisfied” -- Joel Borellis, Group Vice President, Partner Enablement, Oracle “It’s critical that implementation consultants communicate clearly and provide the knowledge that the customer needs.  Kim offers keen perspective and best practices on key consulting skill techniques needed to become a world-class consultant.” -- Steve Hoodmaker, Senior Director, Applications Partner Enablement, Oracle A world-wide leader in technical support, consulting, and training, the Oracle Corporation has produced many of the most successful consultants in the world today. Now, you can receive the same training—and master the same techniques—that have jump-started the careers of high-level consultants all across the globe. Learn how to: * Gain—and retain—the trust of your clients * Use your personal skills to generate steady revenue * Communicate better, smarter, and faster * Become the best consultant you can be Available in book form for the first time—Oracle’s renowned training program for the professional consultant… Oracle’s world-famous consultants are leaders in delivering best-in-class services, solutions, and client satisfaction. Now for the first time, this practical insider’s guide reveals the secrets behind Oracle’s astonishing success—a virtual crash course in the best practices and proven methods that can take your career to the next level. Learn how to: * Cultivate your consulting skills—and adapt to new situations * Focus on customer success—and keep your clients happy * Set realistic expectations—and deliver real results * Manage difficult clients, office politics, and corporate road blocks * Improve organization and increase productivity * Perform at your very best—and provide maximum value every time If you want to up your game—and join the ranks of world-class consultants—this user-friendly guide will help you hone your communication skills, leverage your talents, and create a sustainable revenue flow for you and your company. You’ll learn how to deliver value, add services, and build trust with your customers through example--helping them become more self-sufficient. You’ll find surprising new insights from the best consultants in the business—and case-by-case scenarios you can apply to your own situation. You’ll discover the most persuasive ways to impart your knowledge and   leverage authority, the most engaging ways to manage and lead, and the most effective ways to build long-lasting relationships. This is The Oracle Way to Consulting—your personal guide to consulting your way to a long and successful career. Kim Miller is Director, Applications Partner Enablement at Oracle, where she is a member of the team responsible for innovating ways to increase Oracle channel sales by providing programs, events and content to ensure partners can successfully sell and implement Oracle solutions. 

Table of Contents:
Introduction 1 Part 1: The Art of Consulting 5 Chapter 1 Consulting Explained 7 Chapter 2 Consulting Essence 11 Chapter 3 Are You One of Us? 15 Chapter 4 Going Up: The Elevator Pitch 31 Chapter 5 Take Two: Consulting as a Second (or First) Career 37 Chapter 6 Being Effective on Day 1 and Day 10,000 45 Chapter 7 Beware of or Embrace Independent Consultants? 51 Chapter 8 See the World, or at Least the Inside of Hundreds of Office Buildings 57 Part 2: Expect the Unexpected 63 Chapter 9 Predict the Unexpected 65 Chapter 10 Challenges, Opportunities, and Solutions 79 Chapter 11 Professionalism and Integrity: Leave a Lasting Impression 87 Chapter 12 Leverage Pseudo-Authority 115 Chapter 13 Tick Tock: Planning and Time Management 133 Chapter 14 Three-Year-Olds Make the Best Negotiators 143 Chapter 15 Client Politics: The Political Side of Consulting 153 Chapter 16 Meeting Mania 161 Chapter 17 Managing Challenging Behaviors 175 Chapter 18 Write Right 193 Chapter 19 Effective Writing 201 Chapter 20 The Importance of Language 211 Chapter 21 Shhhh! Listen, Please 215 Chapter 22 Good Question 221 Chapter 23 Present Your Skills 225 Part 3: Set Yourself Up for Success 237 Chapter 24 Success 239 Chapter 25 Prepare to Be Questioned 245 Chapter 26 You Were Selected for the Job:Now What? 263 Part 4: It’s Showtime 271 Chapter 27 Cue the Spotlight 273 Chapter 28 Before and After the Internet 277 Chapter 29 Acquired Companies: From Competitor to Collaborator 281 Chapter 30 Follow the Money: Cascade Business Goals from the Top Down 289 Chapter 31 Consulting’s Secret: Implementation Methodologies 293 Chapter 32 Variety and Diversity: Cross-Functional Teams 297 Part 5 Your Career: It’s All Up to You 307 Chapter 33 The Proactive Career 309 Chapter 34 Managing Your Manager 319 Chapter 35 Loving Your Job 323 Index 327


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Product Details
  • ISBN-13: 9780071847803
  • Publisher: McGraw-Hill Education - Europe
  • Publisher Imprint: McGraw-Hill Professional
  • Depth: 38
  • Language: English
  • Returnable: N
  • Sub Title: What It Takes to Become a World-Class Advisor
  • Width: 160 mm
  • ISBN-10: 0071847804
  • Publisher Date: 16 Aug 2015
  • Binding: Hardback
  • Height: 234 mm
  • No of Pages: 352
  • Spine Width: 33 mm
  • Weight: 643 gr


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