The desire of any organization is to have the entire staff working from the same playbook toward a common goal (i.e., “the championship”). Given individuals’ varying attitudes, beliefs, skills, and motivations, it’s a goal not easily achieved. Organizational Behavior in Sport Management, Second Edition, examines the individual, intrapersonal, interpersonal, and organizational processes fundamental to working within sport organizations, placing equal emphasis on what managers need to understand about human behavior and what each employee brings to the workplace. This updated second edition blends classical research in the field of organizational behavior with the latest knowledge and best practices in the field of sport management. Organized into four major parts-Organizational Behavior in Sport Organizations, Managing the Individual, Managing the Group, and Managing the Organization-the text provides a foundational and contemporary examination of the inner workings of sport organizations. It offers a deep study of how all who work in sport organizations-whether they are administrators, executives, employees, players, coaches, or volunteers-operate independently, and it explores how these individuals interact with each other in the work setting. Highlighted throughout the text are recent examples of how COVID-19; social movements; remote work; and diversity, equity, and inclusion initiatives have changed the nature of work and moved organizations to place greater emphasis on employees’ individual needs, desires, interests, empowerment, and satisfaction in their roles. In addition, numerous real-life examples from sport organizations in the United States and throughout the world provide practical application and underscore key concepts. Each chapter features In the Boardroom sidebars, discussion questions, and a case study designed to help illustrate particular topics and facilitate focused discussion in class. The case studies are also included in the instructor guide for ease of assigning to students. New to this edition, a test package, chapter quizzes, and presentation package will aid in classroom preparation. Organizational Behavior in Sport Management answers the key questions of why people do what they do at work, why others behave as they do, and how a person’s interpretation of events and behaviors is subject to their own biases. Students will gain an understanding of the most important organizational behavior concepts and a glimpse of how they might see themselves functioning in a sport organization today.

Table of Contents:
Part I. Organizational Behavior in Sport Organizations Chapter 1. Importance of Organizational Behavior in Sport Importance of Understanding OB Creating a People-Centered Strategy Organizations as Open Systems Acquiring Knowledge and Experience in Sport Management Summary Discussion Questions Chapter 2. Diversity, Equity, and Inclusion Understanding Social Identity Diversity Management and Inclusive Organizations Outcomes Associated With Diversity Management Challenges to Diversity in Sport Organizations Does Diversity, Equity, and Inclusion Training Work? Summary Discussion Questions Chapter 3. Ethics in Sport Organizations Ethics Developing an Ethical Environment in Sport Organizations Importance of Leadership in Developing an Ethical Environment Codes of Ethics Ethical Decision Making Ethical Guidelines in Human Resource Management Corporate Social Responsibility Future Challenges in Ethical Operations of Sport Organizations Summary Discussion Questions Part II. Managing the Individual Chapter 4. Understanding Personality and Attitudes Intelligence Understanding Personality Personality and Emotional Intelligence Cognitive Concepts in Personality Motivational Concepts in Personality Interactional Approach Attributions in Organizational Behavior Attitude Important Attitudes in Sport Organization Workplaces Summary Discussion Questions Chapter 5. Learning, Motivation, Training, and Development Learning in Sport Organizations Motivation Through Goal Setting Performance in Sport Organizations Training and Development to Enhance Individual Performance Summary Discussion Questions Chapter 6. Job Satisfaction and Design Understanding Job Satisfaction and Job Dissatisfaction Enhancing Job Satisfaction Stakeholder Satisfaction in Sport Summary Discussion Questions Chapter 7. Stress and Well-Being Causes of Stress Negative and Positive Types of Stress Stress in the Competitive Sport Environment Trauma and Stress in Sport Well-Being in the Workforce Dealing With Stress Preventing Stress From Becoming Burnout Summary Discussion Questions Chapter 8. Socialization and Integration Process of Socialization Easing New Members Into the Workforce Socialization Contexts Temporary Versus Enduring Organizations Internationalization of Sport Summary Discussion Questions Part III. Managing the Group Chapter 9. Leadership and Development History of Leadership Research Leadership Research in Sport Summary Discussion Questions Chapter 10. Decision Making Programmed Versus Nonprogrammed Decisions Rational Model of Decision Making Administrative Model of Decision Making Garbage Can Model of Decision Making Individual Decision Making Risk-Taking in the Decision-Making Process Decision-Making Challenges Group Decision Making Summary Discussion Questions Chapter 11. Effective Teamwork Overview of Teams and Teamwork Team Development Team Roles Team Effectiveness Team Cohesion Social Loafing Common Team-Related Challenges Enhancing Effectiveness for Virtual Team Collaboration Summary Discussion Questions Chapter 12. Conflict, Negotiation, and Power Conflict Negotiation Individual Types of Power Summary Discussion Questions Part IV. Managing the Organization Chapter 13. Communication in the Organization Interpersonal Communication Communicating Through Social Media Common Communication Forms Summary Discussion Questions Chapter 14. Organizational Culture Emergence of Organizational Culture Levels of Awareness Values in Their Various Forms Integrating the Employee Into the Culture OC Scholarship in Sport Summary Discussion Questions Chapter 15. Organizational Change Organizational Change in Sport Lewin’s Models: Change Management and Force Field Analysis Greiner’s Patterns of Organizational Change Sport Management Research on Organizational Change Summary Discussion Questions