THINK Communication distills major communication concepts, theories and trends into bite-size essentials, making the material accessible and relatable. Its unique features will help you identify and understand communication behaviors, including your own.

Table of Contents:
In this Section: 1) Brief Table of Contents 2) Full Table of Contents Brief Table of Contents 1. Human Communication 2. Understanding Yourself 3. Adapting To Others 4. Listening 5. Verbal Communication 6. Nonverbal Communication 7. Understanding Interpersonal Relationships 8. Improving Interpersonal Relationships 9. Professional Relationships 10. The Challenge Of Working In Groups 11. Group Decision Making and Problem Solving 12. Planning Your Presentation 13. Content and Organization 14. Language and Delivery 15. Speaking To Inform 16. Speaking To Persuade Full Table of Contents 1. Human Communication Communication in Your Life Communication Models Communication Contexts Communication Principles and Practices Communication and Critical Thinking Communication Ethics 2. Understanding Yourself Self-Concept Self-Esteem Self-Presentation Perception Communication Apprehension and Confidence 3. Adapting To Others The Many Faces of Others Barriers to Understanding Others Intercultural Communication Strategies 4. Listening The Nature of Listening The Listening Process Listening to Gender and Culture Listening Strategies and Skills 5. Verbal Communication Human Language Language and Meaning Language, Culture, Gender, and Context Language Barriers Language Lessons 6. Nonverbal Communication Communicating Without Words Types of Nonverbal Communication Space, Place, and Time as Nonverbal Communication Improving Nonverbal Communication 7. Understanding Interpersonal Relationships Understanding Interpersonal Relationships Conversing with Others Strengthening Personal Relationships Sharing Your Self with Others Expressing Emotions Appropriately 8. Improving Interpersonal Relationships Balancing Interpersonal Tensions Resolving Interpersonal Conflict Managing Anger Developing Assertiveness 9. Professional Relationships The Nature of Professional Relationships Professional Communication Challenges Workplace and Job Interviews 10. The Challenge Of Working In Groups The Challenges of Working in Groups Balancing Task and Social Dimensions Developing Group Leadership 11. Group Decision Making and Problem Solving Prerequisites for Group Decision Making and Problem Solving Effective Group Decision Making Effective Problem Solving Effective Group Meetings 12. Planning Your Presentation The Speech Preparation Process Determine Your Purpose and Topic Analyze and Adapt to Your Audience Adapt to the Context Enhance Your Credibility 13. Content and Organization Researching and Selecting Your Content Organizing Your Content Applying an Organizational Pattern Beginning Your Presentation Concluding Your Presentation 14. Language and Delivery The CORE Language Styles Confident Delivery Modes of Delivery Vocal Delivery Physical Delivery Presentation Aids Strategies for Rehearsing a Presentation 15. Speaking To Inform The Purpose of Informative Speaking Informative Communication Strategies Informative Speaking in Action 16. Speaking To Persuade The Purpose of Persuasion Persuading Others Building Persuasive Arguments Persuasive Organizational Patterns Persuasive Speaking in Action