Performance: The secrets of successful behaviour

Performance: The secrets of successful behaviour

          
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About the Book

How do you improve performance? It’s all about behaviour. The behaviours that accelerate, sustain or block better performance.  Performance expert Robin Stuart-Kotze reveals the secrets of behavioural change that have helped successful people, teams and managers around the world to get ahead, and stay ahead.  "Now and again, we find a book that is really important. Performance, by Robin Stuart-Kotze, is really, really important. In fact, I will go as far as to say that if you do not read this book, you are probably in dereliction of your duty as a manager."  - The Working Manager "I have rarely read a book that had me nodding so enthusiastically on virtually every page... Read this remarkable book" - People Management, August 2006 “Fiddle around with spread-sheets if you must, but if you want to improve the performance of your business focus on the behaviour of your leaders.  This book is a must-read”    Norman Green, Chief Operating Officer, Herbert Smith 'I was so taken by the principles in this book that it will be essential reading for all our senior management in Europe ' Denny Kalman, HR Director, Panasonic Europe. “This is an essential read for all our managers and HR professionals. It successfully links practical, observable insights into the need for behavioural change with easy to adopt tips on measurement when driving for high performance. Margaret Savage, Director HR Strategy and Systems, BT Group plc.  ‘A must read for anyone seeking to create organisational change and to encourage high team and personal performance. Powerful insights and everyday language - a winning combination!’ Chris Dunn, Business Development Director, AdviserPlus    'Improving performance is essential for all companies and individuals. Reading this book will be the best investment you make this year' George Campbell, President, Fall Line Systems,  Canada     ‘This book hits the nail right on the head; its behaviour that drives performance and nothing else. It's what you dothat gets results.’ Nigel Melville, former Captain of England Rugby     "What appeals first and foremost about the book is its sheer readability.   The content is compelling and one just enjoys turning the pages to see what comes next.  How many management books achieve that?" Chris Tomkinson. Former Director of Rothmans International   “To my mind, improving business performance starts at the top.  Finally, a book that helps you direct and coach the behaviour of leaders.” Paul Fleming – MD – Britax Childcare Europe     We all do hundreds of different things at work each day, but which ones really make a difference? And if you’re managing other people, how do you improve their performance?   Behaviour is what drives performance. Personality is not the issue. Definitive scientific research shows that less than 10% of the variance in a person’s behaviour is explained by personality.   Behaviour is the actions you take and the decisions you make. You can control these things; you can decide what to do and when to do it. You can see these things, and you can measure them. And because you can decide what to do in any situation you can determine, control a

Table of Contents:
Preface                                                                                      Part One: The science of successful behaviour Chapter 1.            Performance: It’s about behaviour                   Chapter 2.            Changing behaviour Chapter 3.            Be a leader, not a celebrity Chapter 4.              What is performance-driven leadership? Chapter 5.             What is performance-blocking behaviour? Chapter 6.            What does performance-blocking behaviour look like? Chapter 7.            What makes people whistle on the way to work? Chapter 8.            How do you create winning teams? Chapter 9.            How does structure affect performance improvement? Reloading the matrix Chapter 10.            Making values come alive Chapter 11.            The process of continuous performance improvement for an individual Chapter 12.            Continuous performance improvement on a wider scale Part Two: Behaviour Kinetics approaches to performance improvement Chapter 13.            It ain’t what you do, it’s the way that you do it Chapter 14.            Sales behaviour and customer expectation Chapter 15.            From recruitment profiling to talent management Chapter 16.            The relationship between behaviour and managerial achievement References Index                       Title:           Performance Author:        Robin Stuart-Kotze Format:       216 x 138 Price:          £14.99 How do you improve performance? Performance expert Robin Stuart-Kotze reveals that it's all about behaviour and lets us into the secrets of behavioural change that have helped successful people, teams and managers around the world to get ahead, and stay ahead.   “Fiddle around with spread-sheets if you must, but if you want to improve the performance of your business focus on the behaviour of your leaders.  This book is a must-read”.    Norman Green, Chief Operating Officer, Herbert Smith "I was so taken by the principles in this book that it will


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Product Details
  • ISBN-13: 9780273707981
  • Publisher: Pearson Education Limited
  • Publisher Imprint: Financial TImes Prentice Hall
  • Height: 241 mm
  • No of Pages: 264
  • Spine Width: 24 mm
  • Weight: 670 gr
  • ISBN-10: 0273707981
  • Publisher Date: 25 May 2006
  • Binding: Paperback
  • Language: English
  • Returnable: N
  • Sub Title: The secrets of successful behaviour
  • Width: 160 mm


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