The role, scale and expectations of higher education institutions have changed dramatically in recent times as knowledge-intensity has become a key determinant of economic competitiveness. Higher education institutions face increasing pressure to demonstrate their fitness to meet the needs of society and individuals. Questions about the quality, performance and productivity of higher education are central to these concerns, of relevance to society, governments and students. This Handbook brings together a group of international scholars to address these issues and propose how to move beyond them.This Handbook is the first comprehensive reference, laying out current research in the field, and bringing it up-to-date with cutting-edge theoretical and empirical contributions from leading international experts. Blending new research with richly contextualised national and regional examples, the authors give authoritative insights from around the globe on how best to understand, assess and improve quality, performance and accountability in higher education. This Handbook will become an invaluable tool for practitioners in higher education and education policy-making as well as researchers and students of social science and public policy. Contributors include: K.S. Adeyemo, K. Aleksandriyskaya, A. Amaral, S. Archer, I. Austin, E. Bell, P. Benneworth, C. Blanco, V. Borden, R. Bringle, R. Brown, H. Coates, G. Croucher, D. Dill, M. Dobbins, D. Edwards, A. Fryar, S. Fukahori, A. Gibson, F. Guo, M. Hanlon, L. Harvey, E. Hazelkorn, M. Hicks, N. Hillman, A.Y.-c.Hou, F. Huang, J. Huisman, Y. Ibrahim, R. Ismail, N. Jankowski, E. Jerez, G. Jones, B. Jongbloed, J. Jungblut, P. Kelly, R. King, K. Kinser, M. Klemencic, G. Kuh, J. Lane, L. Lange, M.C. Lennon, S.E. Lid, N.C. Liu, Y. Luo, M. Mahat, J. Marino, M. Martin, W.F Massy, A.C. McCormick, K. Moore, S. Moyo, P. Noonan, D. Orr, R. Shavelson, J. Shi, O.-J. Skodvin, B. Stensaker, F. Strydom, P. Teixeira, R. Tijssen, O. Troitschanskaia, A. Usher, F. van Vught, N.V. Varghese, H. Vossensteyn, M. Vukasovic, R. Wagenaar, C.D. Wan, E. Weber, H.P. Weingarten, W. Wen, D. Westerheijden, R. Williams, T. Yang, N. Zeeman, L. Zhang

Table of Contents:
Contents: PART I INTRODUCTION 1. Quality, Performance, and Accountability: Emergent Challenges in the Global Era Ellen Hazelkorn, Hamish Coates and Alexander C. McCormick PART II OVERARCHING ISSUES AND FRAMING PERSPECTIVES 2. Lessons Learned from Two Decades of Quality in Higher Education Lee Harvey 3. Challenges for Quality Assurance in Higher Education: The Regulatory Turn Roger King 4. Can Public Policy Promote Academic Quality? An Assessment of Policy Instruments for Instruction and Research David D. Dill 5. Goals, Guesses and Gains: Learning Outcomes Policies in Regulatory Activities Mary Catharine Lennon 6. Perspectives and Advances on Productivity Measurement in Higher Education William F. Massy and Sandra Archer 7. Cross-Border Educational Accountability: Navigating Accountability Expectations when Educational Provision Crosses Borders Jason E. Lane, Kevin Kinser and Li Zhang 8. Private and For-Profit Higher Education in Europe: Current Patterns and Regulatory Challenges Pedro Nuno Teixeira and Alberto Amaral 9. When Intuition Misfires: A Meta-Analysis of Research on Performance-Based Funding in Higher Education Elizabeth Bell, Alisa Hicklin Fryar and Nicholas Hillman 10. Accountability In Higher Education: Different Forms, Functions and Forums Jeroen Huisman PART III INDICATORS AND RANKINGS 11. Using Indicators in Higher Education Policy: Between Accountability, Monitoring and Management Michaela Martin 12. Indicators and Global Trends in Higher Education Development N.V. Varghese 13. Understanding and Improving Higher Education Productivity Kenneth Moore, Hamish Coates and Gwilym Croucher 14. Comparing and Benchmarking Higher Education Systems Ross Williams 15. Emerging Perspectives on Measuring and Classifying Institutional Performance Victor Borden, Hamish Coates and Robert Bringle 16. Rankings and Their Impact on Chinese Higher Education Tianli Yang and Nian Cai Liu 17. Between Rhetoric and Reality: University Reporting on Academic Research Commercialization, Entrepreneurship and Innovation Robert J.W. Tijssen 18. The Impact and Influence of Rankings on the Quality, Performance and Accountability Agenda Ellen Hazelkorn and Andrew Gibson PART IV ASSESSING LEARNING AND THE STUDENT EXPERIENCE 19. Performance indicators of learning in Higher Education Institutions: An Overview of the Field Richard J. Shavelson, Olga Zlatkin-Troitschanskaia and Julián P. Mariño 20. Global Assessments of Disciplinary Learning Outcomes: What We Learned from AHELO Mary Catharine Lennon, Satoko Fukahori and Daniel Edwards 21. Quality Efforts at the Discipline Level: Bologna’s Tuning Process Robert Wagenaar 22. Revisiting Student Performance as a Cornerstone of Higher Education: How is Student Performance Reflected in Performance-Based Funding? Dominic Orr and Alex Usher 23. Assuring High-Quality Learning for All Students: Lessons from the Field George D. Kuh and Natasha A. Jankowski 24. What kind of quality assurance leads to improved performance and accountability? The views of European students Jens Jungblut, Bjørn Stensaker and Martina Vukasovic 25. The Student Voice in Quality Assessment and Improvement Manja Klemenčič PART V NATIONAL AND COMPARATIVE CONTEXTS 26. Fit for Purpose: Intellectual, Political and Operational Struggles in South African Quality Assurance Lis Lange and Francois Strydom 27. Towards Building Useful Institutional Reporting Systems for Research and Innovation in African Higher Education: A Lateral View Sibusiso Moyo 28. Governing Quality in a Transforming Higher Education System: The Case of China Jinghuan Shi, Yan Luo, Wen Wen and Fei Guo 29. Quality Assurance of Higher Education in East Asia: Changes, Characteristics and Challenges Futao Huang 30. Quality Assurance and Its Use in Taiwan Higher Education: Implications for Fully Accredited and Non-Fully Accredited Institutions Angela Yung-chi Hou 31. Funding Reform in Malaysian Public Universities: Examining the Current Situation Russayani Ismail, Chang Da Wan and Yusnidah Ibrahim 32. Higher Education Policy in the Philippines: Quality and Quality Assurance for Socioeconomic Development? Kolawole Samuel Adeyemo and Everard Weber 33. National Performance Assessment and Accountability in Higher Education: Lessons from Australia Marian Mahat and Martin Hanlon 34. Lessons from Analysing Failure in Higher Education Policy in Australia Gwilym Croucher 35. Changing Patterns of Accountability in the UK: from QA to TEF Roger Brown 36. Exploring the Institutionalization of Quality Assurance in Post-Communist Higher Education Michael Dobbins and Katja Aleksandriyskaya 37. Governance Tools to Increase Quality and Diversity in Higher Education: Emerging Trends in Norway Ole-Jacob Skodvin and Stein Erik Lid 38. Measurement of Postsecondary Performance in Canada: Moving Beyond Inputs and Funding to Outputs and Outcomes Harvey P. Weingarten and Martin Hicks 39. Transforming Quality Assurance in Chilean Higher Education: Development, Reviews and Reform. Emeline Jerez and Christian Blanco PART VI FUTURE DIRECTIONS 40. Changing System-Level Conceptualisations of Performance in Higher Education Peter Noonan 41. Emerging Trends in Higher Education Governance: Reflecting on Performance, Accountability and Transparency Ian Austin and Glen A. Jones 42. Civic and Regional Engagement and Accountability Paul Benneworth and Nadine Zeeman 43. Transparency Tools for Higher Education Ben Jongbloed, Hans Vossensteyn, Frans van Vught and Don F. Westerheijden Index