Home > Society and Social Sciences > Social services and welfare, criminology > Social welfare and social services > Social work > Responsive Leadership in Social Services: A Practical Approach for Optimizing Engagement and Performance
16%
Responsive Leadership in Social Services: A Practical Approach for Optimizing Engagement and Performance

Responsive Leadership in Social Services: A Practical Approach for Optimizing Engagement and Performance

          
5
4
3
2
1

Premium quality
Premium quality
Bookswagon upholds the quality by delivering untarnished books. Quality, services and satisfaction are everything for us!
Easy Return
Easy return
Not satisfied with this product! Keep it in original condition and packaging to avail easy return policy.
Certified product
Certified product
First impression is the last impression! Address the book’s certification page, ISBN, publisher’s name, copyright page and print quality.
Secure Checkout
Secure checkout
Security at its finest! Login, browse, purchase and pay, every step is safe and secured.
Money back guarantee
Money-back guarantee:
It’s all about customers! For any kind of bad experience with the product, get your actual amount back after returning the product.
On time delivery
On-time delivery
At your doorstep on time! Get this book delivered without any delay.
Quantity:
Add to Wishlist
X

About the Book

Written for new and experienced social services managers and supervisors alike, Responsive Leadership in Social Services provides the practical tools, strategies, and insights to inspire, motivate, and engage employees and staff. Along with over 100 strategies and two simple tools—the Key Performance Motivators Scale (KPMS) and the Preferred Leadership Profile (PLP)—a wealth of practice wisdom, scholarship, and evidence-based research is presented to demonstrate the role of effective leadership and how it achieves positive client outcomes.

Table of Contents:
Acknowledgments Preface About the Author PART I. A Case for Responsive Leadership Chapter 1. Embracing Social Service Realities: Impediments to Preferred Practice and Quality Supervision Social Service Workers: A Motivated and Committed Resource Social Services: A Tough Work Environment The Loss of Great Helpers: Implications for Employee and Client Outcomes Supervision: A Possible Solution in a Crisis Summary of Important Points Personal Leader Reflections and Considerations References Chapter 2. Responsive Leadership: From Supervision to Inspiration Leadership Defined Quality and Effective Leadership: Key Ingredients The Road to Responsive Leadership Approach The Building Blocks of a Responsive Leadership Approach The Guiding Priorities of Responsive Leadership Summary of Important Points Personal Leader Reflections and Considerations PART II. From Concepts to Practice: Responsive Leadership Strategies and Tools Chapter 3. Perception Is Everything Perceptions of Effective Supervision and Quality Leadership The Employee and the Employee’s Story The Preferred Leadership Profile: Purpose The Preferred Leadership Profile: Structure and Process Ensuring Success: The Dos and Don’ts of the PLP Summary of Important Points Personal Leader Reflections and Considerations References Chapter 4. Meaning Making: Practical Strategies for Understanding and Accessing the Employee Story Discovery and the Employee Story Barriers to an Accurate Understanding of the Employee Story Well-Intentioned and Unfortunate Pitfalls: Two Very Different Case Situations The Importance of Relationships and Communication Getting to Better by Accessing the Employee Story Responsive Leadership: Priorities, Strategies, and Tools Responsive Communication and Relations-Oriented Discovery Discovery Responses and Discovery Questions Making Meaning of the Challenge for Valerie Important Comments on Meaning-Making Responses and Questions Summary of Important Points Personal Leader Reflections and Considerations Chapter 5. A Strengths Focus and Quality Leadership A Dire Need to Emphasize Strengths Challenges to a Strengths Focus in Supervision and Management A Problem Focus and Implications for Workers Using a Strengths Approach to Enhance Quality Leadership The Profound Implications of a Strengths Approach Summary of Important Points Personal Leader Reflections and Considerations References Chapter 6. Doing Quality Leadership: Practical Strategies for Inspiring Relationship Domain Vision and Values Domain Mission and Goals Domain Appreciative Domain Personal and/or Professional Growth Domain Feedback Domain Strengths Domain Summary of Important Points Personal Leader Reflections and Considerations Chapter 7. Understanding and Approaching Resistance and Opposition What Are Resistance and Opposition? Types of Resistance and Opposition A Real Dilemma: Misunderstanding Employee Resistance and Opposition Common and Problematic Beliefs About Resistance and Opposition A Different Perspective: Resistance and Opposition as Information Proactive Approaches for Minimizing and Even Eliminating Opposition and Resistance Important Considerations for Supervisors to Avoid Resistance Altogether Similar Behaviors, Different Meaning Guiding Principles for Dealing Effectively With Resistance and Opposition Revisiting Situation 2 From Chapter 4: Getting James Back on the Floor Care-Fronting James: Approaching Resistance and Opposition, A Process Guide for Leaders Summary of Important Points Personal Leader Reflections and Considerations Chapter 8. Epilogue Where to Go From Here? Final Leadership Reflections and Considerations Appendix A Appendix B Appendix C Appendix D


Best Sellers


Product Details
  • ISBN-13: 9781452291543
  • Publisher: SAGE Publications Inc
  • Publisher Imprint: SAGE Publications Inc
  • Depth: 19
  • Language: English
  • Returnable: N
  • Sub Title: A Practical Approach for Optimizing Engagement and Performance
  • Width: 152 mm
  • ISBN-10: 1452291543
  • Publisher Date: 15 Jul 2015
  • Binding: Paperback
  • Height: 228 mm
  • No of Pages: 272
  • Spine Width: 18 mm
  • Weight: 367 gr


Similar Products

How would you rate your experience shopping for books on Bookswagon?

Add Photo
Add Photo

Customer Reviews

REVIEWS           
Click Here To Be The First to Review this Product
Responsive Leadership in Social Services: A Practical Approach for Optimizing Engagement and Performance
SAGE Publications Inc -
Responsive Leadership in Social Services: A Practical Approach for Optimizing Engagement and Performance
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Responsive Leadership in Social Services: A Practical Approach for Optimizing Engagement and Performance

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book
    Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!
    ASK VIDYA