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Retail Therapy

Retail Therapy

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About the Book

An insightful review of the collapse of the traditional retail sector in the West, and a roadmap for its potential recovery.

Almost weekly, the news is full of stories about disappearing retail chains--some of which have been around for decades. From Toys'R'Us, Aeropostale and A&P, recognized names are vanishing overnight--with the loss of hundreds of stores and thousands of jobs. As such large organizations disappear, so the malls, shopping centers, high streets and main streets become emptier and less appealing to visit.

Mark Pilkington argues that, while the decline in manufacturing receives more news attention, the retail sector is more important in terms of job numbers: in the US, it employs around 30 million people; in the UK, around 10 million (not just in selling, but in property, manufacturing, logistics and distribution as well). And as such, anything that jeopardises the retail sector will have a deep and lasting impact on millions of lives, as well as on public policy.

While many people will point a finger at the "Amazon effect," this is an oversimplification. Deeper forces are at work that are changing people's relationships with brands, the balance of power between producers and consumers, and the whole nature of the supply chain that has existed since the industrial revolution.

Retail Therapy offers a comprehensive analysis of these forces and their impact on the world of retailing. More importantly, it presents a cogent analysis of the longer term trends that are shaping retailing, and outlines a clear road map for sustainable success in the future.


About the Author: Mark Pilkington is an experienced retail chief executive and strategy consultant, based in the UK. After graduating from INSEAD, he joined Courtaulds, later becoming CEO of Gossard where he was responsible for initiating the huge global success of Wonderbra. He then founded Splendour.com - the world's first direct-to-consumer ecommerce brand, with the backing of Marks & Spencer.


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Product Details
  • ISBN-13: 9781472965103
  • Publisher: Bloomsbury Business
  • Publisher Imprint: Bloomsbury Business
  • Height: 236 mm
  • No of Pages: 336
  • Spine Width: 33 mm
  • Weight: 612 gr
  • ISBN-10: 1472965108
  • Publisher Date: 22 Jan 2019
  • Binding: Hardback
  • Language: English
  • Returnable: Y
  • Sub Title: Why the Retail Industry Is Broken - And What Can Be Done to Fix It
  • Width: 163 mm


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    A Thrilling But Totally Believable Murder Mystery

    Read this in one evening. I had planned to do other things with my day, but it was impossible to put down. Every time I tried, I was drawn back to it in less than 5 minutes. I sobbed my eyes out the entire last 100 pages. Highly recommend!


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