Transform learning and development practices to make your programs relevant and meaningful Existing training and development practices need a major overhaul. Learning and development practitioners and managers must increasingly face the fact that old methods are no longer relevant in today's tech-savvy world and, in many cases, they simply don't work. In Revolutionize Learning and Development, you'll get a straightforward look at how people really learn and get introduced to practical steps for rethinking, redesigning, and reestablishing learning delivery. This book shows you how to take advantage of new understandings and new technologies so you can make a meaningful impact on your organization. In four sections, the book lays out crucial background knowledge, conceptual frameworks, and practical steps for transforming learning and development so that it has the greatest return for businesses. Managers, practitioners, and executives will benefit from the illustrations, vignettes, and sidebars that highlight the author's advice and expertise. Learn to avoid the pitfalls of outdated and irrelevant learning solutions, including those that ignore the importance of clear objectives, proper execution, and thorough evaluation Discover the practical steps for implementing the best and most effective strategies for making the most of training programs Benefit from a thorough examination of what happens when managers and practitioners make major changes in strategy, leadership, and technology Get familiar with the roles of research-based frameworks, performance support, and informal learning Don't let learning and development myths derail you. Find out how to breathe new life into your programs with practical guidance designed to inspire today's best learning technology solutions.

Table of Contents:
Foreword xi Preface xv Acknowledgments xvii About the Author xxi Introduction xxiii Why xxiii What xxiii How xxv Use xxvi 1 A Call to Arms 1 #Fail 1 Harnessing Magic 4 Performance 6 Bottom Line 7 Section 1 Status Quo 9 2 Our World 11 Change 11 Change in Companies 14 Bottom Line 16 3 Our Industry 17 Inadequate 18 Event-Ful 19 Cobbler’s Children 21 Wrong Focus 22 Disengaging 24 Insufficient Practice 25 Antisocial 25 Unresolved 26 Rigid 27 Mismeasured 28 Mythed Foundations 28 Barriers 30 No Credibility 31 Bottom Line 31 Section 2 “To Hand” 33 4 Our Brains 35 Our Brains in Action 36 Our Brains on Learning 39 Bottom Line 45 5 Our Organizations 47 Empowerment 48 Communication 49 Culture 53 Bottom Line 55 6 Our Technology 57 Formal 57 Performance Support 61 Social 62 Mobile 66 Infrastructure 68 Bottom Line 71 Section 3 Aligning 73 7 A Framework for Moving Forward 75 Bottom Line 80 8 What Does This Look Like? 81 Stakeholder Perspectives 81 Case Studies 89 Mark Britz 89 Tulser 93 Jane Bozarth 99 Allison Anderson 104 Charles Jennings 109 Assess Yourself 115 Bottom Line 124 9 Re-Think 127 Performance as Strategy 128 Doing Less 131 Learning as Culture 132 Organization 135 Supporting Work 136 Bottom Line 138 Leader Reflections 139 Allison Rossett 139 Marc Rosenberg 142 Section 4 Path Forward 147 10 Re-Do 149 Performance Consulting 150 Development Facilitation 160 Prioritization 165 Measured 167 Tech 170 Pragmatics 176 Bottom Line 179 11 Moving Forward 181 Parallel Paths 182 The Money Story 185 The Long Game 186 Conclusion 188 References 191 Appendix A: The LPI Capability Map 199 Appendix b: The Towards Maturity Model 203 Appendix c: ASTD Competency Model 207 Index 209