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Rostro Humano de La Calidad

Rostro Humano de La Calidad

          
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About the Book

En este libro, el autor evidenciando una gran experiencia en la vida interna de las empresas, nos presenta un panorama tan real de lo que sucede dentro de ellas, que seguramente todos argumentaremos conocer Industrias Antúnez, centro de trabajo en el que se viven una serie de situaciones, en las que interactúan su director general Don Julián Antúnez del Valle, un hombre autoritario e inflexible, el líder sindical corrupto e irresponsable Fidencio Vázquez, y Juan Hernández el nuevo secretario general que ejemplifica, a toda esa sangre nueva de trabajadores honestos y preparados, que han estudiado una carreta técnica, y que razonan de una manera diferente. Así mismo, otro personaje clave es el ingeniero Miguel Ángel Merizo, consultor en procesos de calidad, quien es llamado para auxiliarlos en el desarrollo de una estrategia de mejora en este sentido. A través del desarrollo de la trama que culmina después de tres años, con una empresa totalmente evolucionada, se podrán obtener invaluables conclusiones, entre las que destacan el hecho de que el mexicano cuenta con una muy inteligente mente emocional, en la que resalta su necesidad de ser aceptado e incluido, y sobre todo que nos perdemos de todo su talento y creatividad, al colocar barreras que separan a "los de arriba", de los de abajo. Sin duda este libro, además de involucrarlo en una historia muy emotiva y viva, en la que chocan diversos intereses, lo hará reflexionar sobre las formas de dirigir de manera humana.


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Product Details
  • ISBN-13: 9781463379704
  • Publisher: Palibrio
  • Publisher Imprint: Palibrio
  • Height: 229 mm
  • No of Pages: 376
  • Series Title: Spanish
  • Sub Title: Entendiendo La Maravillosa Mente Emocional Mexicana
  • Width: 152 mm
  • ISBN-10: 1463379706
  • Publisher Date: 17 Apr 2014
  • Binding: Hardback
  • Language: English
  • Returnable: N
  • Spine Width: 25 mm
  • Weight: 704 gr


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