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The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice

The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice

          
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About the Book

The means to express conflict is through communication (verbal and nonverbal messages); likewise, the means to manage and address conflict is through communication. The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice. Divided into four sections, plus a general introduction and conclusion, the Handbook focuses on contexts in which conflict occurs: interpersonal, organizational, community, and intercultural/international. Editors John Oetzel and Stella Ting-Toomey as well as expert researchers in the field have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.

Table of Contents:
Introduction 1. Definitions and Approaches to Conflict and Communication - Linda L. Putnam 2. Quantitative Methods for Conflict Communication Research, With Special Reference to Culture - Edward L. Fink, Deborah A. Cai, and Qi Wang Part I: Interpersonal Conflict - John G. Oetzel and Stella Ting-Toomey 3. Conflict, Emotion, and Communication - Laura K. Guerrero and Angela G. La Valley 4. Social Cognition Approaches to Understanding Interpersonal Conflict and Communication - Michael E. Roloff and Courtney Waite Miller 5. Conflict in Dating and Marital Relationships - John P. Caughlin and Anita L. Vangelisti 6. Family Conflict Communication - Ascan Koerner and Mary Anne Fitzpatrick 7. Managing Conflict in a Competent Manner: A Mindful Look at Events That Matter - Daniel J. Canary and Sandra G. Lakey 8. Managing Interpersonal Conflict: The Mediation Promise - William A. Donohue Part II: Organizational Conflict - John G. Oetzel and Stella Ting-Toomey 9. Conflict Resolution Education: Issues, Answers, and Directions - Tricia S. Jones 10. Perspectives on Workgroup Conflict and Communication - Marshall Scott Poole and Johny T. Garner 11. Individual and Interactive Processes in Organizational Conflict - Anne Maydan Nicotera and Laura Kathleen Dorsey 12. Work/Life Conflict - Erika L. Kirby, Stacey M. Wieland, and M. Chad McBride 13. Managing Organizational Conflicts - David B. Lipsky and Ronald L. Seeber Part III: Community Conflict Introduction to Community Conflict - John G. Oetzel and Stella Ting-Toomey 14. Moral Conflict - Stephen W. Littlejohn 15. Environmental Conflict Communication - Tarla Rai Peterson and Rebecca Royer Franks 16. The Emerging Field of Crisis/Hostage Negotiation: A Communication-Based Perspective - Randall G. Rogan and Mitchell R. Hammer 17. Managing Racial/Ethnic Conflict for Community Building - Wallace Warfield 18. Critical Approaches to Community Conflict in Developing Countries: A Case Study of India - Krishna Kandath 19. Dialogue, Conflict, and Community - J. Kevin Barge Part IV: Intercultural/International Conflict - John G. Oetzel and Stella Ting-Toomey 20. Historical, Political, and Spiritual Factors of Conflict: Understand Conflict Perspectives and Communication in the Muslim world, China, Colombia, and South Africa - John G. Oetzel, Bibiana Arcos, Phola Mabizela, A. Michael Weinman, and Qin Zhang 21. Interracial and Interethnic Conflict and Communication in the United States - Mark P. Orbe and Melodi A. Everett 22. Media and International Conflict - Eytan Gilboa 23. Building Peace in Divided Societies: The Role of Intergroup Dialogue - Benjamin J. Broome and Ann-Sofi Jakobsson Hatay 24. International/Intercultural Conflict Resolution Training - Susan W. Coleman and Ellen Raider Conclusion: Conflict Communication in Contexts: A Social Ecological Perspective - John G. Oetzel, Stella Ting-Toomey, and Susana Rinderle


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Product Details
  • ISBN-13: 9780761930457
  • Publisher: SAGE Publications Inc
  • Publisher Imprint: Sage Publications Inc
  • Depth: 44
  • Language: English
  • Returnable: N
  • Spine Width: 47 mm
  • Weight: 1360 gr
  • ISBN-10: 0761930450
  • Publisher Date: 09 Mar 2006
  • Binding: Hardback
  • Height: 254 mm
  • No of Pages: 808
  • Series Title: English
  • Sub Title: Integrating Theory, Research, and Practice
  • Width: 177 mm


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