For many social work users and social work professionals, shame is an ongoing part of their daily experience.
This book provides an in-depth examination of the complex experiences of shame and stigma for social work practitioners and service users, explores key contextual issues and theoretical approaches to understanding shame and demonstrates how social workers can ameliorate its impact through sensitive, reflective and relationship-based practice. Using original international research, it provides the tools to effectively challenge service user shame and includes innovative examples of writing by practitioners, who detail their personal experiences of how shame can be traded for resilience across diverse organisational and policy contexts.
Table of Contents:
Part One: The Concept of Shame from Different Perspectives
Making Sense of Shame Theory: A Possible Psychosocial Structure ~ Elisabeth Frost
The sociology of shame ~ Sighard Neckel
Shame as an Anthropological and Historical and Social Emotion ~ Veronika Magyar-Haas
Part Two: Shame and Service Users
Poverty as an Attack on Subjectivity: The Case of Shame, A Social Work Perspective ~ Holger Schoneville
Interactions of Shame: Violence against Children and Residential Care ~ Marie Demant and Friederike Lorenz
Emotional Labour in Social Work Practice and the Production of Shame in Service Users’ ~ Carsten Schröder
Part Three: Shame and Social Workers
Shame Regulation as Organisational Control: Evoking, Containing, and Diverting Shame to Create Compliance ~ Matthew Gibson
Claim, Blame, Shame: How Risk Undermines Authenticity in Social Work ~ Mark Hardy
Shame, Mistakes and Reflective Practice in Social Work ~ Alessandro Sicora
