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Statistical Quality Control

Statistical Quality Control

          
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About the Book

Table of Contents:
Part 1 Some historical points: the meaning of quality; the guild system and the factory system; the beginnings of scientific management; two major contributors to the science of quality assurance; quality assurance science and World War II; Japan's return as a world class industrial power; three phases of evolution in Japanese management; 1980-1990 - the United States awakens; to give it a name; US awards for quality and productivity improvement; quality system standards and standardization; the Baldridge criteria and ISO 9000 requirements; an apology to those not mentioned. Part 2 The US quality management movement of the 1980s: the quality cultural revolution; W. Edwards Deming's 14 points; some of the management contributions of J.M. Juran; names used to describe the quality management movement; total means total; a definition of total quality management; the core elements; putting the pieces together. Part 3 Some basic tools: structured quality problem analysis; the seven basic tools of statistical process control (SPC); process flow charts; cause and effect (CE) diagram; brainstorming; data collection and analysis; business graphs and run charts; check sheets; histograms; pareto analysis; scatter diagrams; control charts; use of examples; meanings and usage of the words defective and defect; many economy studies call for the viewpoint of statistical quality control; statistical quality control may have useful by-products; reasons for the use of the adjective statistical; four different levels of understanding statistical quality control; nonmanufacturing applications of statistical quality control. Part 4 Simple control charts for X and R: difference between run charts and control charts; checklist of necessary steps in using Xbar and R charts; some comments on computer software for statistical process control. Part 5 Why the control chart works - some statistical concepts: the need for understanding statistical principles; description of patterns of variation; counting the frequencies of different observations; definitions relative to frequency distributions; cells and cell boundaries; graphic representation; cumulative frequency distributions; frequency distributions often supply a basis for action; averages and measures of dispersion; calculation of sample subgroup average, standard deviation and range; shifting the origin to simplify the arithmetic; calculation of sample average and standard deviation of grouped frequency distributions; sampling statistics and universe parameters; using samples to make estimates about a universe. (Part contents)


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Product Details
  • ISBN-13: 9780070241626
  • Publisher: McGraw-Hill Education - Europe
  • Publisher Imprint: McGraw-Hill Inc.,US
  • Language: English
  • ISBN-10: 0070241627
  • Publisher Date: 01 Dec 1995
  • Binding: Hardback


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Statistical Quality Control
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