Humburger Icon
Let's Explore, Bibiliophile
close menu
Bookswagon-24x7 online bookstore
close menu
My Account
7%
Total Quality In Information Systems And Technology: (Total Quality Management Series)

Total Quality In Information Systems And Technology: (Total Quality Management Series)

          
5
4
3
2
1

Premium quality
Premium quality
Bookswagon upholds the quality by delivering untarnished books. Quality, services and satisfaction are everything for us!
Easy Return
Easy return
Not satisfied with this product! Keep it in original condition and packaging to avail easy return policy.
Certified product
Certified product
First impression is the last impression! Address the book’s certification page, ISBN, publisher’s name, copyright page and print quality.
Secure Checkout
Secure checkout
Security at its finest! Login, browse, purchase and pay, every step is safe and secured.
Money back guarantee
Money-back guarantee:
It’s all about customers! For any kind of bad experience with the product, get your actual amount back after returning the product.
On time delivery
On-time delivery
At your doorstep on time! Get this book delivered without any delay.
Notify me when this book is in stock
Add to Wishlist

About the Book

Breaking tradition in describing Information Technology (IT), also known as Information Systems (IS), this book sets its sights on educating business and technical personnel at all levels on how to bridge the communication and quality gap between their respective areas. Taking action before preliminary planning has taken place costs money, especially when it involves technology. Learn from the experts the time-saving, action-oriented techniques that disprove the tired, dated mind-set that has until now excluded technology from corporate planning.Properly applied, these techniques will transform your decisions into actions that result in the implementation of innovative technology-on time and within budget.Discover methods of blending the desires of technicians-who want the newest technology, often regardless of cost-with that of the business area, allowing both to work in harmony. Successful methods are illustrated.

Table of Contents:
Harnessing the Power of Information Technology Through Total Quality
Overview of Technology, Quality and Information
The Behavior of Technology
The Power of Technology
The Rise of Organizational Society, Management Theory and Total Quality
The Age of Information
The Culture of Change
Networks, Satellites and Superhighways
The Nexus of Information Technology and Total Quality
Understanding the information Technology Organization
Revolution and Evolution of IT
Information Technology Organizational Functions
Describing the IT Professional
Information Technology Infrastructure
External Support Considerations
Exhibits: Skill Descriptions for IT Professionals
Exercise: IT Professionals Vision and Mission Setting
Role Information Technology Plays
Identifying Technology Ground Rules
Common IT Roles
Identifying the IT Customers
Technical Strategic Planning
Business Management and Technology Interaction
Information Architecture
Communication
Summary
Overview of Total Quality
What Is Total Quality
Total Quality as a System
History of Total Quality
Article: The Deming Prize vs. The Baldrige Award
The House of Quality
Systems and Total Quality
The Pillars of Quality
The Foundations and Cornerstones
Strategic and Quality Planning
Strategy Management
Policy Management
Voice of the Customer
Voice of the Business
Objectives Formation
Project Teams and Methodology
Team Building
Various Team Types
Defining Preliminary Project Criteria
Project Development Methodology Cycle Phases
Measuring and Estimating Methods
What Causes Projects to Fail
Summary
Exercise: Four Steps for Developing Effective Teams
"How-to" Techniques and Tools
Definition of Techniques and Tools
Considerations When Using Techniques and Tools
Various Techniques and Tools
Periodicals and Newspapers
Electronic Data Interchange
What Is Electronic Data Interchange (EDI)
EDI Users and Type Activities
Where Does Information Technology Fit In
What Is Needed to Implement EDI
International Considerations
Is EDI For You
Exhibits:
1. EDI Organizations
2. EDI Sources by Industry
Case Studies: Horror Stories and How to Avoid Them
The Software Selection "Overkill"
Everyone Has It-High Tech to Be High Tech
Business End-Users Not Involved
A Question of Size and Upgrading
Reengineering Information Systems
The Magic Software Solution
The Software Purchase
Glossary of Terms
Index


Best Seller

| | See All

Product Details
  • ISBN-13: 9781884015700
  • Publisher: Taylor & Francis Inc
  • Publisher Imprint: CRC Press Inc
  • Height: 229 mm
  • No of Pages: 320
  • Series Title: Total Quality Management Series
  • Weight: 612 gr
  • ISBN-10: 1884015700
  • Publisher Date: 18 Jun 1996
  • Binding: Hardback
  • Language: English
  • Returnable: N
  • Spine Width: 24 mm
  • Width: 152 mm


Similar Products

How would you rate your experience shopping for books on Bookswagon?

Add Photo
Add Photo

Customer Reviews

REVIEWS           
Be The First to Review
Total Quality In Information Systems And Technology: (Total Quality Management Series)
Taylor & Francis Inc -
Total Quality In Information Systems And Technology: (Total Quality Management Series)
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Total Quality In Information Systems And Technology: (Total Quality Management Series)

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book
    Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals

    | | See All


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!
    ASK VIDYA