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About the Book

Aufgrund des enormen Zuwachses von Hotels auf dem deutschen Markt, sehen sich die Hotels einem immer stärker werdenden Wettbewerbsdruck ausgesetzt. Waren im Jahr 1985 41 Hotelgesellschaften mit insgesamt 1.068 Hotels auf dem deutschen Hotelmarkt tätig, so sind es 2006 bereits 123 Hotelgesellschaften mit 3.740 Hotels. Insgesamt sind in Deutschland 46.222 Beherbergungsbetriebe ansässig. Diese Entwicklung hat zur Folge, dass in der Hotellerie ein Käufermarkt vorliegt, d.h., das Angebot an Hotels ist größer als die Nachfrage, aus dessen Folge eine Marktmacht der Nachfrageseite entstanden ist. Die durch das große Hotelangebot ohnehin schon stark angespannte Situation der Hoteliers wird durch weitere Einflussfaktoren wie der Individualisierung des Kundenverhaltens, der Gleichartigkeit der Angebote, der Standardisierungsproblematik aufgrund der Lage, Zielgruppenbestimmung und Größe der Hotels sowie der immer noch allgemeinen schlechten Wirtschaftslage weiter verschärft. Auch wenn das Jahr 2006 "ein hervorragendes Jahr mit gewaltigen Zuwachsraten" war, in dem die Übernachtungszahlen zum Vorjahr um ca. zehn Prozent gestiegen sind - allein die Fußball-WM 2006 in Deutschland, die eine hervorragende Werbung für die Hotellerie war und bei der sich die Hoteliers als weltoffene, herzliche und professionelle Gastgeber präsentiert haben, brachte zwei Millionen zusätzliche Besucher - spitzt sich der Wettbewerbsdruck in der Hotellerie aufgrund der stetig wachsenden Hotelgesellschaften, dem verstärkten Eindringen der internationalen Hotellerie auf den deutschen Markt und den sich laufend veränderten Mittelstandsbetrieben weiter zu. Aus diesen Gründen ist es für die einzelnen Hotels nahezu überlebenswichtig, auf sich aufmerksam zu machen und um jeden neuen potentiellen Gast zu kämpfen, da sie ansonsten nach kurzer Zeit "mit leeren Händen dastehen". Für diese Arbeit ergeben sich daher folgende Fragen: Wie kann man neue Kunden gewinnen? Wie ist das Konsumentenverhalten erklärbar? Welche


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Product Details
  • ISBN-13: 9783836653978
  • Publisher: Diplomica Verlag Gmbh
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 8 mm
  • Weight: 277 gr
  • ISBN-10: 3836653974
  • Publisher Date: 14 Nov 2007
  • Height: 254 mm
  • No of Pages: 152
  • Series Title: German
  • Sub Title: Pre-Sales-Marketing in der Hotellerie
  • Width: 178 mm


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