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World Class IT: Why Businesses Succeed When IT Triumphs

World Class IT: Why Businesses Succeed When IT Triumphs

          
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About the Book

World Class IT Technology is all around us. It is so pervasive in our daily lives that we may not even recognize when we interact with it. Despite this fact, many companies have yet to leverage information technology as a strategic weapon. What then is an information technology executive to do in order to raise the prominence of his or her department? In World Class IT, recognized expert in IT strategy Peter High reveals the essential principles IT executives must follow and the order in which they should follow them whether they are at the helm of a high-performing department or one in need of great improvement. Principle 1: Recruit, train, and retain World Class IT people Principle 2: Build and maintain a robust IT infrastructure Principle 3: Manage projects and portfolios effectively Principle 4: Ensure partnerships within the IT department and with the business Principle 5: Develop a collaborative relationship with external partners The principles and associated subprinciples and metrics introduced in World Class IT have been used by IT and business executives alike at many Global 1000 companies to monitor and improve IT's performance. Those principles pertain as much to the leaders of IT as they do to those striving to emulate them.

Table of Contents:
Foreword, by John Boushy xi The Author xvii Acknowledgments xix Introduction xxi 1. IT and Broader Company Vision 1 2. Principle 1: Recruit, Train, and Retain World Class IT People 15 3. Principle 2: Build and Maintain a Robust IT Infrastructure 35 4. Principle 3: Manage Projects and Portfolios Effectively 59 5. Principle 4: Ensure Partnerships within the IT Department and with the Business 97 6. Principle 5: Develop a Collaborative Relationship with External Partners 119 Conclusion 143 Notes 147 Bibliography 151 Index 155


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Product Details
  • ISBN-13: 9780470450185
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: Jossey-Bass Inc.,U.S.
  • Depth: 19
  • Language: English
  • Returnable: N
  • Spine Width: 18 mm
  • Weight: 386 gr
  • ISBN-10: 0470450185
  • Publisher Date: 12 Jan 2010
  • Binding: Hardback
  • Height: 231 mm
  • No of Pages: 192
  • Series Title: Wiley Desktop Editions Wiley Desktop Editions
  • Sub Title: Why Businesses Succeed When IT Triumphs
  • Width: 158 mm


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