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Adrian Payne

Adrian PayneDr Adrian Payne is Professor of Services & Relationship Marketing and Director of the Centre for CRM at Cranfield School of Management, UK. He is an author of ten books on Relationship Marketing, CRM and Marketing Strategy. He undertakes research, gies keynote presentations, runs workshops and consults globally in CRM, relationship marketing and customer retention strategies. Read More Read Less

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1.
Social Simulation for a Digital Society37 %
Social Simulation for a Digital Society
By: Diane Payne, Adrian Ottewill, Johan A. Elkink, Nial Friel, Pablo Lucas
Publisher: Springer Nature Switzerland AG
No Review Yet
₹10,849
₹6,835
Binding:
Paperback
Release:
19 Dec 2020
Language:
English
Available
Ships within 14-16 Days Explain..
2.
Marketing Planning for Services48 %
Marketing Planning for Services
By: Adrian Payne, Malcolm McDonald
Publisher: Taylor & Francis Ltd
No Review Yet
₹19,530
₹10,156
Binding:
Hardback
Release:
18 Aug 2016
Language:
English
Available
Ships within 14-16 Days Explain..
3.
Marketing Plans for Service Businesses45 %
Marketing Plans for Service Businesses
By: Adrian Payne, Malcolm McDonald
Publisher: Elsevier Science & Technology
No Review Yet
₹6,563
₹3,610
Binding:
Paperback
Release:
13 Sep 2005
Language:
English
Available
Ships within 14-16 Days Explain..
4.
Marketing Planning for Services48 %
Marketing Planning for Services
By: Adrian Payne, Malcolm McDonald
Publisher: Taylor & Francis Ltd
No Review Yet
₹8,567
₹4,455
Binding:
Paperback
Release:
17 Jun 1996
Language:
English
Available
Ships within 14-16 Days Explain..
5.
Handbook of CRM48 %
Handbook of CRM
By: Adrian Payne
Publisher: Taylor & Francis Ltd
No Review Yet
₹8,315
₹4,324
Binding:
Hardback
Release:
31 Oct 2005
Language:
English
Available
Ships within 14-16 Days Explain..
6.
Social Simulation for a Digital Society37 %
Social Simulation for a Digital Society
By: Diane Payne, Adrian Ottewill, Johan A. Elkink, Nial Friel, Pablo Lucas
Publisher: Springer Nature Switzerland AG
No Review Yet
₹10,849
₹6,835
Binding:
Hardback
Release:
02 Dec 2019
Language:
English
Available
Ships within 14-16 Days Explain..
7.
Relationship Marketing33 %
Relationship Marketing
By: Martin Christopher, Adrian Payne, David Ballantyne
Publisher: Taylor & Francis Ltd
No Review Yet
₹25,650
₹17,186
Binding:
Hardback
Release:
26 Nov 2015
Language:
English
Available
Ships within 14-16 Days Explain..
8.
Relationship Marketing43 %
Relationship Marketing
By: Martin Christopher, Adrian Payne, David Ballantyne
Publisher: Taylor & Francis Ltd
No Review Yet
₹6,425
₹3,662
Binding:
Paperback
Release:
30 Oct 2002
Language:
English
Available
Ships within 2-4 Days Explain..
9.
Strategic Customer Management29 %
Strategic Customer Management
By: Pennie Frow, Adrian Payne
Publisher: Cambridge University Press
No Review Yet
₹654
₹464
Binding:
Paperback
Release:
27 Aug 2013
Language:
English
Available
Ships within 4-6 Days Explain..
10.
Customer Relationship Management30 %
Customer Relationship Management
By: Joe Peppard, Adrian Payne, Simon Knox, Stan Maklan, Lynette Ryals
Publisher: Taylor & Francis Ltd
No Review Yet
₹395
₹277
Binding:
Hardback
Release:
29 Oct 2002
Language:
English
Available
Ships within 2-4 Days Explain..
11.
The Little Red Crayon12 % NR
The Little Red Crayon
By: Ed Payne, Vail Johnson, Adrian Dkc
Publisher: Proverbial Girl Publishing
No Review Yet
₹1,658
₹1,459
Binding:
Paperback
Release:
12 Sep 2025
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in India and low cost Worldwide.
12.
Crazy Colorful Turkeys6 % NR
Crazy Colorful Turkeys
By: Ed Payne, Vail Johnson, Adrian Dkc
Publisher: Proverbial Girl Publishing
No Review Yet
₹2,288
₹2,151
Binding:
Hardback
Release:
09 Sep 2024
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in India and low cost Worldwide.
13.
Crazy Colorful Turkeys9 % NR
Crazy Colorful Turkeys
By: Ed Payne, Vail Johnson, Adrian Dkc
Publisher: Proverbial Girl Publishing
No Review Yet
₹1,647
₹1,499
Binding:
Paperback
Release:
06 Sep 2024
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in India and low cost Worldwide.
14.
Strategic Customer Management22 % POD/NR
Strategic Customer Management
By: Pennie Frow, Adrian Payne
Publisher: Cambridge University Press
No Review Yet
₹7,686
₹5,995
Binding:
Paperback
Release:
28 Mar 2013
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
15.
Strategic Customer Management31 % POD/NR
Strategic Customer Management
By: Pennie Frow, Adrian Payne
No Review Yet
₹16,745
₹11,554
Binding:
Hardback
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
16.
The Creative Arts in Palliative Care7 % POD/NR
The Creative Arts in Palliative Care
By: Nigel Hartley, Malcolm Payne , Adrian Butchers, Abi Gill, Lynn Harmer
Publisher: Jessica Kingsley Publishers
No Review Yet
₹3,749
₹3,487
Binding:
Paperback
Release:
15 May 2008
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
17.
The Little Red Crayon
The Little Red Crayon
By: Ed Payne, Vail Johnson, Adrian Dkc
Publisher: Proverbial Girl Publishing
No Review Yet
₹1,876
Binding:
Hardback
Release:
15 Sep 2025
Language:
English
Out of Stock
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18.
Handbook of CRM
Handbook of CRM
By: Adrian Payne
Publisher: Taylor & Francis Ltd
No Review Yet
₹4,536
Binding:
Digital (delivered electronically)
Release:
26 Jul 2012
Language:
English
Out of Stock
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19.
Handbook of CRM
Handbook of CRM
By: Adrian Payne
Publisher: Taylor & Francis Ltd
No Review Yet
₹5,600
Binding:
Digital (delivered electronically)
Release:
26 Jul 2012
Language:
English
Out of Stock
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20.
Handbook of CRM
Handbook of CRM
By: Adrian Payne
Publisher: Taylor & Francis Ltd
No Review Yet
₹6,664
Binding:
Digital (delivered electronically)
Release:
26 Jul 2012
Language:
English
Out of Stock
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