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James Heskett

James Heskett

James Heskett is UPS Foundation Professor of Business Logistics, Emeritus at the Graduate School of Business Administration, Harvard University. Among other honors he was awarded the 2010 Distinguished Career Contribution Award in Services Managementby the American Marketing Association. Read More Read Less

19 results found
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1.
Win from Within13 % NR
Win from Within
By: James Heskett
Publisher: Columbia Univ Pr
₹2,277
₹1,981
Binding:
Hardback
Release:
04 Jan 2022
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in India and low cost Worldwide.
2.
Management Von Dienstleistungsunternehmen38 %
Management Von Dienstleistungsunternehmen
By: James L Heskett
Publisher: Gabler Verlag
₹4,821
₹2,989
Binding:
Paperback
Release:
02 Jul 2012
Language:
German
Available
Ships within 12-14 Days Explain..
₹39 shipping in India per item and low cost Worldwide
3.
Well Path37 % NR
Well Path
By: Jame Heskett
Publisher: Harper Wave
₹2,352
₹1,482
Binding:
Hardback
Release:
08 Mar 2016
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
4.
Service Breakthroughs24 % POD/NR
Service Breakthroughs
By: James L Heskett, James L. Heskett
Publisher: Free Press
₹1,907
₹1,449
Binding:
Paperback
Release:
12 Sep 2007
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
5.
What Great Service Leaders Know and Do3 % POD/NR
What Great Service Leaders Know and Do
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Readhowyouwant
₹4,284
₹4,155
Binding:
Paperback
Release:
01 Sep 2015
Language:
English
International Edition
Ships within 12-14 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
6.
Value Profit Chain22 % POD/NR
Value Profit Chain
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser, W Earl Jr Sasser
Publisher: Free Press
₹2,119
₹1,653
Binding:
Paperback
Release:
04 Oct 2014
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
7.
Service Profit Chain38 % NR
Service Profit Chain
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Free Press
₹2,730
₹1,693
Binding:
Hardback
Release:
10 Apr 1997
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
8.
What Great Service Leaders Know and Do36 % NR
What Great Service Leaders Know and Do
By: W. Earl, Jr. Sasser, James Heskett, James L Heskett, Leonard A. Schlesinger, W. Earl Sasser
Publisher: Berrett-Koehler Publishers
₹2,936
₹1,879
Binding:
Hardback
Release:
01 Sep 2015
Language:
English
International Edition
Ships within 12-14 Days Explain..
Free Shipping in India and low cost Worldwide.
9.
Ownership Quotient32 %
Ownership Quotient
By: W. Earl, Jr. Sasser, James L Heskett, Joe Wheeler, James L. Heskett, W Earl Sasser
Publisher: Harvard Business School Press
₹1,799
₹1,223
Binding:
Hardback
Release:
01 Dec 2008
Language:
English
Out of Stock
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10.
Win from WithinNR
Win from Within
By: James L Heskett, Christopher Douyard
Publisher: Recorded Books, Inc.
₹3,223
Binding:
CD-Audio
Release:
10 May 2022
Language:
English
Out of Stock
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11.
Win from WithinNR
Win from Within
By: James L Heskett, Christopher Douyard
Publisher: Recorded Books, Inc.
₹3,649
Binding:
CD-Audio
Release:
10 May 2022
Language:
English
Out of Stock
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12.
Well Path23 % NR
Well Path
By: Jame M. D. Heskett, Jame, M.d. Heskett, Jame Heskett
Publisher: HarperCollins Publishers Inc
₹1,139
₹880
Binding:
Paperback
Release:
15 Oct 2018
Language:
English
Out of Stock
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13.
Culture Cycle, The1 % NR
Culture Cycle, The
By: James Heskett, James L. Heskett
Publisher: Pearson Education (US)
₹3,419
₹3,388
Binding:
Paperback
Release:
21 Sep 2015
Language:
English
Out of Stock
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14.
Well Path17 % NR
Well Path
By: Jame Heskett, Karen Saltus
Publisher: HarperCollins
₹2,279
₹1,881
Binding:
CD-Audio
Release:
08 Mar 2016
Language:
English
Out of Stock
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15.
What Great Service Leaders Know and Do30 % NR
What Great Service Leaders Know and Do
By: James Heskett, W Earl Sasser, Leonard A Schleisinger
Publisher: Berrett-Koehler on Dreamscape audio
₹1,899
₹1,322
Binding:
CD-Audio
Release:
14 Sep 2015
Language:
English
Out of Stock
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16.
What Great Service Leaders Know and Do31 % NR
What Great Service Leaders Know and Do
By: James Heskett, Earl W Sasser, Leonard A Schleisinger
Publisher: Berrett-Koehler on Dreamscape audio
₹3,039
₹2,107
Binding:
CD-Audio
Release:
14 Sep 2015
Language:
English
Out of Stock
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17.
Well Path Lib/E19 % NR
Well Path Lib/E
By: James L Heskett, Jame Heskett, Karen Saltus
Publisher: HarperCollins
₹3,799
₹3,091
Binding:
CD-Audio
Release:
08 Mar 2016
Language:
English
Out of Stock
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18.
What Great Service Leaders Know and DoNR
What Great Service Leaders Know and Do
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Readhowyouwant
₹2,682
Binding:
Paperback
Release:
01 Sep 2015
Language:
English
Out of Stock
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19.
Value Profit Chain31 % NR
Value Profit Chain
By: W. Earl, Jr. Sasser, Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
₹2,325
₹1,602
Binding:
Hardback
Release:
09 Jan 2003
Language:
English
Out of Stock
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