Humburger Icon
Logo1
close menu
Bookswagon-24x7 online bookstore
close menu
My Account
Home icon Home
Account Icon Account
Wishlist Icon Wishlist
Cart Icon Cart
Bookswagon icon Menu
Close

Refine your Search

By Price

Availability

Shipping Time

Source

Binding

Language

Publication Year

Filter By Category
James Heskett

James HeskettJames Heskett is UPS Foundation Professor of Business Logistics, Emeritus at the Graduate School of Business Administration, Harvard University. Among other honors he was awarded the 2010 Distinguished Career Contribution Award in Services Managementby the American Marketing Association. Read More Read Less

33 results found
List viewGrid view
Sort By:
1.
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value45 % NR
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
By: Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett, Heskett, James L.
Publisher: Free Press
4.3 (12)
₹4,063
₹2,235
Binding:
Hardback
Release:
10/4/1997
Language:
English
International Edition
Ships within 18-20 Days Explain..
Free Shipping in India and low cost Worldwide.
2.
Win from Within21 % NR
Win from Within
By: James Heskett
Publisher: Columbia University Press
5.0 (1)
₹2,750
₹2,173
Binding:
Hardback
Release:
04 Jan 2022
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
3.
The Value Profit Chain12 % POD/NR
The Value Profit Chain
By: Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
2.0 (1)
₹2,312
₹2,035
Binding:
Paperback
Release:
23 Aug 2014
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
4.
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms31 %
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
By: James Heskett, W Earl Sasser
Publisher: Berrett-Koehler
No Review Yet
₹2,950
₹2,036
Binding:
Hardback
Release:
01 Sep 2015
Language:
English
Available
Ships within 4-6 Days Explain..
5.
Management von Dienstleistungsunternehmen36 %
Management von Dienstleistungsunternehmen
By: James L. Heskett
Publisher: Gabler
No Review Yet
₹5,730
₹3,667
Binding:
Paperback
Release:
02 Jul 2012
Language:
German
Available
Ships within 14-16 Days Explain..
6.
The Well Path40 % NR
The Well Path
By: Jame Heskett
Publisher: HarperCollins Publishers Inc
No Review Yet
₹2,562
₹1,537
Binding:
Hardback
Release:
07 Apr 2016
Language:
English
International Edition
Ships within 16-18 Days Explain..
Free Shipping in India and low cost Worldwide.
7.
Service Breakthroughs11 % POD/NR
Service Breakthroughs
By: James L. Heskett
Publisher: Simon & Schuster
No Review Yet
₹2,009
₹1,788
Binding:
Paperback
Release:
12 Sep 2007
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
8.
What Great Service Leaders Know and Do2 % POD/NR
What Great Service Leaders Know and Do
By: James L. Heskett, W. Earl Sasser and Leonard A. Schlesinger
Publisher: Readhowyouwant
No Review Yet
₹4,941
₹4,842
Binding:
Paperback
Release:
01 Sep 2015
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
9.
The Ownership Quotient32 %
The Ownership Quotient
By: Joe Wheeler, W. Earl Sasser, James L. Heskett
Publisher: Harvard Business Review Press
No Review Yet
₹1,799
₹1,223
Binding:
Hardback
Release:
11 Nov 2008
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
10.
Service Breakthroughs10 %
Service Breakthroughs
By: Earl W. Sasser, James L. Heskett, et al
Publisher: Simon & Schuster
No Review Yet
₹795
₹716
Binding:
Other book format
Release:
17 Sep 1990
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
11.
Win from Within
Win from Within
By: James Heskett
Publisher: Columbia Business School Publishing
No Review Yet
₹2,457
Binding:
Digital (delivered electronically)
Release:
04 Jan 2022
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
12.
Win from Within
Win from Within
By: James L Heskett, Christopher Douyard
Publisher: Ascent Audio
No Review Yet
₹3,649
Binding:
CD-Audio
Release:
10 May 2022
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
13.
Win from Within
Win from Within
By: James L Heskett, Christopher Douyard
Publisher: Ascent Audio
No Review Yet
₹5,777
Binding:
CD-Audio
Release:
10 May 2022
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
14.
Win from Within
Win from Within
By: James L Heskett, Christopher Douyard
Publisher: Ascent Audio
No Review Yet
₹3,223
Binding:
CD-Audio
Release:
10 May 2022
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
15.
The Well Path
The Well Path
By: Jame Heskett
Publisher: Harper Wave
No Review Yet
₹3,200
Binding:
Digital (delivered electronically)
Release:
08 Mar 2016
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
16.
Culture Cycle, The
Culture Cycle, The
By: James Heskett
Publisher: Pearson Education (US)
No Review Yet
₹1,770
Binding:
Digital download
Release:
08 Aug 2011
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
17.
The Culture Cycle
The Culture Cycle
By: James Heskett
Publisher: Pearson Education (US)
No Review Yet
₹3,153
Binding:
Hardback
Release:
22 Sep 2011
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
18.
Why Your Organization's Culture Matters
Why Your Organization's Culture Matters
By: James Heskett
Publisher: Pearson Education (US)
No Review Yet
₹2,108
Binding:
Digital download
Release:
27 Jul 2011
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
19.
What Great Service Leaders Know and Do
What Great Service Leaders Know and Do
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Berrett-Koehler Publishers
No Review Yet
₹3,049
Binding:
Digital (delivered electronically)
Release:
01 Sep 2015
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
loadingLoading more results
ASK VIDYA