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James Heskett

James HeskettJames Heskett is UPS Foundation Professor of Business Logistics, Emeritus at the Graduate School of Business Administration, Harvard University. Among other honors he was awarded the 2010 Distinguished Career Contribution Award in Services Managementby the American Marketing Association. Read More Read Less

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1.
Management von Dienstleistungsunternehmen36 %
Management von Dienstleistungsunternehmen
By: James L. Heskett
Publisher: Gabler
No Review Yet
₹5,456
₹3,492
Binding:
Paperback
Release:
02 Jul 2012
Language:
German
Available
Ships within 12-14 Days Explain..
2.
Win from Within24 % NR
Win from Within
By: James Heskett
Publisher: Columbia University Press
5.0 (1)
₹2,651
₹2,015
Binding:
Hardback
Release:
04 Jan 2022
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
3.
The Service Profit Chain48 % NR
The Service Profit Chain
By: Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
No Review Yet
₹3,917
₹2,037
Binding:
Hardback
Release:
03 Jun 1997
Language:
English
International Edition
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Free Shipping in India and low cost Worldwide.
4.
The Value Profit Chain24 % POD/NR
The Value Profit Chain
By: Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
2.0 (1)
₹2,409
₹1,831
Binding:
Paperback
Release:
23 Aug 2014
Language:
English
International Edition
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Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
5.
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms38 % NR
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
By: James Heskett, W Earl Sasser
Publisher: Berrett-Koehler
No Review Yet
₹3,111
₹1,929
Binding:
Hardback
Release:
01 Sep 2015
Language:
English
International Edition
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6.
The Well Path11 % NR
The Well Path
By: Jame Heskett
Publisher: Harper Wave
No Review Yet
₹1,337
₹1,190
Binding:
Digital (delivered electronically)
Release:
08 Mar 2016
Language:
English
Out of Stock
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7.
Why Your Organization's Culture Matters10 % NR
Why Your Organization's Culture Matters
By: James Heskett
Publisher: Pearson Education (US)
No Review Yet
₹3,007
₹2,706
Binding:
Digital download
Release:
27 Jul 2011
Language:
English
Out of Stock
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8.
Culture Cycle, The12 % NR
Culture Cycle, The
By: James Heskett
Publisher: Pearson Education (US)
No Review Yet
₹2,886
₹2,540
Binding:
Digital download
Release:
08 Aug 2011
Language:
English
Out of Stock
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9.
The Well Path50 % NR
The Well Path
By: Jame Heskett
Publisher: HarperCollins Publishers Inc
No Review Yet
₹2,492
₹1,246
Binding:
Hardback
Release:
07 Apr 2016
Language:
English
International Edition
Ships within 10-12 Days Explain..
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10.
A Manual of Therapeutic Exercise and Massage6 % POD/NR
A Manual of Therapeutic Exercise and Massage
By: MD Jame Heskett
Publisher: Literary Licensing, LLC
No Review Yet
₹3,734
₹3,510
Binding:
Paperback
Release:
30 Mar 2014
Language:
English
International Edition
Ships within 12-14 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
11.
Service Breakthroughs16 % POD/NR
Service Breakthroughs
By: James L. Heskett
Publisher: Simon & Schuster
No Review Yet
₹1,954
₹1,641
Binding:
Paperback
Release:
12 Sep 2007
Language:
English
International Edition
Ships within 12-14 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
12.
The Ownership Quotient33 %
The Ownership Quotient
By: Joe Wheeler, W. Earl Sasser, James L. Heskett
Publisher: Harvard Business Review Press
No Review Yet
₹1,799
₹1,205
Binding:
Hardback
Release:
11 Nov 2008
Language:
English
Out of Stock
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13.
Service Breakthroughs11 %
Service Breakthroughs
By: Earl W. Sasser, James L. Heskett, Et Al, et al
Publisher: Simon & Schuster
No Review Yet
₹795
₹708
Binding:
Other book format
Release:
17 Sep 1990
Language:
English
Out of Stock
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14.
Managing in the Service Economy33 %
Managing in the Service Economy
By: James L. Heskett
Publisher: Harvard Business Review Press
No Review Yet
₹1,395
₹935
Binding:
Hardback
Release:
01 May 1986
Language:
English
Out of Stock
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15.
The Service Management Course
The Service Management Course
By: Christopher W.L. Hart, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
No Review Yet
₹1,347
Binding:
Hardback
Release:
01 Jun 1991
Language:
English
Out of Stock
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16.
Win from WithinNR
Win from Within
By: James L Heskett, Christopher Douyard
Publisher: Ascent Audio
No Review Yet
₹3,223
Binding:
CD-Audio
Release:
10 May 2022
Language:
English
Out of Stock
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17.
Win from WithinNR
Win from Within
By: James L Heskett, Christopher Douyard
Publisher: Ascent Audio
No Review Yet
₹3,649
Binding:
CD-Audio
Release:
10 May 2022
Language:
English
Out of Stock
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18.
Culture Cycle, The12 % NR
Culture Cycle, The
By: James Heskett
Publisher: Pearson Education (US)
No Review Yet
₹3,780
₹3,326
Binding:
Paperback
Release:
11 Nov 2015
Language:
English
Out of Stock
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19.
What Great Service Leaders Know and Do31 % NR
What Great Service Leaders Know and Do
By: James Heskett, Earl W Sasser, Leonard A Schleisinger
Publisher: Dreamscape Media
No Review Yet
₹3,039
₹2,107
Binding:
CD-Audio
Release:
14 Sep 2015
Language:
English
Out of Stock
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