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Joseph A Michelli

Joseph A MichelliJoseph A. Michelli, Ph.D., is an internationally sought-after speaker and business consultant whose clients include Bridgestone Firestone, Nokia, The Hartford Insurance Group, and UCLA Health System. The author of the bestselling The Starbuks Experience, he has appeared on The Glenn Beck Show and CNBC's On the Money. Read More Read Less

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1.
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company29 % NR
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
By: Joseph Michelli
Publisher: McGraw-Hill Education - Europe
3.4 (5)
₹3,378
₹2,398
Binding:
Hardback
Release:
16 Jul 2008
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
2.
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People47 %
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
By: Joseph Michelli
Publisher: McGraw-Hill Education - Europe
No Review Yet
₹2,450
₹1,299
Binding:
Hardback
Release:
16 Dec 2013
Language:
English
Available
Ships within 1-2 Days Explain..
3.
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System45 %
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
By: Joseph Michelli
Publisher: McGraw-Hill Education - Europe
4.2 (5)
₹3,948
₹2,171
Binding:
Hardback
Release:
16 Jun 2011
Language:
English
In Stock
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4.
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary47 %
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
By: Joseph Michelli
Publisher: McGraw-Hill Education - Europe
4.2 (5)
₹3,234
₹1,714
Binding:
Hardback
Release:
16 Sep 2006
Language:
English
Available
Ships within 1-2 Days Explain..
5.
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW21 % POD/NR
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
By: Joseph Michelli
Publisher: McGraw-Hill Education - Europe
4.5 (8)
₹4,053
₹3,202
Binding:
Hardback
Release:
16 Nov 2011
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
6.
When Fish Fly52 %
When Fish Fly
By: John Yokoyama, Joseph Michelli
Publisher: Little, Brown & Company
4.5 (8)
₹3,710
₹1,781
Binding:
Hardback
Release:
08 Apr 2004
Language:
English
Available
Ships within 2-4 Days Explain..
7.
The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging28 % NR
The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
By: Joseph Michelli
Publisher: McGraw-Hill Education
4.5 (6)
₹2,892
₹2,082
Binding:
Hardback
Release:
30 Sep 2019
Language:
English
International Edition
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Free Shipping in India and low cost Worldwide.
8.
Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges26 %
Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges
By: Joseph A. Michelli, Joseph Michelli
Publisher: McGraw-Hill Education
No Review Yet
₹1,987
₹1,470
Binding:
Hardback
Release:
18 Jan 2021
Language:
English
Available
Ships within 2-4 Days Explain..
9.
The Mindchamps Way: How To Turn An Idea Into A Global MovementNR
The Mindchamps Way: How To Turn An Idea Into A Global Movement
By: Joseph A Michelli
Publisher: World Scientific Publishing Co Pte Ltd
No Review Yet
₹3,389
Binding:
Hardback
Release:
10 Apr 2025
Language:
English
International Edition
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Free Shipping in India and low cost Worldwide.
10.
All Business Is Personal34 % NR
All Business Is Personal
By: Joseph A. Michelli
Publisher: Benbella Books
No Review Yet
₹2,910
₹1,921
Binding:
Hardback
Release:
13 May 2025
Language:
English
International Edition
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Free Shipping in India and low cost Worldwide.
11.
Leading the Starbucks Way (PB)16 % NR
Leading the Starbucks Way (PB)
By: Joseph Michelli
Publisher: McGraw-Hill Education
No Review Yet
₹2,799
₹2,351
Binding:
Paperback
Release:
27 Oct 2023
Language:
English
International Edition
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Free Shipping in India and low cost Worldwide.
12.
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way29 % NR
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
By: Joseph Michelli
Publisher: McGraw-Hill Education - Europe
No Review Yet
₹4,865
₹3,454
Binding:
Hardback
Release:
16 Dec 2015
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in India and low cost Worldwide.
13.
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary18 %
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
By: Joseph Michelli
Publisher: McGraw Hill Education India
No Review Yet
₹555
₹455
Binding:
Paperback
Release:
01 Dec 2006
Language:
English
Out of Stock
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14.
Mindchamps Way, The: How To Turn An Idea Into A Global MovementNR
Mindchamps Way, The: How To Turn An Idea Into A Global Movement
By: Joseph A Michelli
Publisher: World Scientific Publishing Co Pte Ltd
No Review Yet
₹2,516
Binding:
Hardback
Release:
23 Jul 2019
Language:
English
Out of Stock
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15.
New Gold Standard27 % NR
New Gold Standard
By: Tom Parks, Joseph A Michelli
Publisher: Brilliance Audio
No Review Yet
₹1,519
₹1,109
Binding:
CD-Audio
Release:
06 Jan 2015
Language:
English
Out of Stock
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16.
All Business Is Personal
All Business Is Personal
By: Joseph A. Michelli
Publisher: Benbella Books
No Review Yet
₹0
Binding:
Digital (delivered electronically)
Release:
13 May 2025
Language:
English
Out of Stock
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17.
The Starbucks Experience
The Starbucks Experience
By: Joseph A Michelli, Jonathan Yen
Publisher: McGraw Hill-Ascent Audio
No Review Yet
₹3,223
Binding:
CD-Audio
Release:
11 Oct 2022
Language:
English
Out of Stock
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18.
The Starbucks Experience
The Starbucks Experience
By: Joseph A Michelli, Jonathan Yen
Publisher: McGraw Hill-Ascent Audio
No Review Yet
₹3,649
Binding:
CD-Audio
Release:
11 Oct 2022
Language:
English
Out of Stock
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19.
The Starbucks Experience
The Starbucks Experience
By: Joseph A Michelli, Jonathan Yen
Publisher: McGraw Hill-Ascent Audio
No Review Yet
₹3,649
Binding:
CD-Audio
Release:
11 Oct 2022
Language:
English
Out of Stock
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20.
The Starbucks Experience
The Starbucks Experience
By: Joseph A Michelli, Jonathan Yen
Publisher: McGraw Hill-Ascent Audio
No Review Yet
₹3,223
Binding:
CD-Audio
Release:
11 Oct 2022
Language:
English
Out of Stock
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