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Michael W Lowenstein

Michael W LowensteinMichael Lowenstein, PhD, CMC, is thought leadership principal with Beyond Philosophy, an international customer experience consulting organization; and he specializes in customer analytics, employee ambassadorship research and training, predictive moeling, and strategic customer lifecycle management research and training. He is broadly experienced as a visionary and innovative marketing consultant in many b2b and b2c product and service industries. He has written over 300 customer-related white papers, journal articles and columns, with material appearing in online and offline publications. Read More Read Less

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3.
One Customer, Divisible
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₹5,069
Binding:
Hardback
Release:
04 Oct 2005
Language:
English
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4.
Customer Winback
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₹2,357
Binding:
Digital (delivered electronically)
Release:
28 Feb 2002
Language:
English
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5.
Customers Inside, Customers Outside: Designing and Succeeding with Enterprise Customer-Centricity Concepts, Practices, and Applications
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6.
The Customer Advocate and the Customer Saboteur29 % NR
Publisher: ASQ Quality Press
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₹5,776
₹4,123
Binding:
Hardback
Release:
30 Sep 2011
Language:
English
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