Home > Business and Economics > Business and Management > Office and workplace > 5 Business Skills Every Professional Must Master (Collection)
2%
5 Business Skills Every Professional Must Master (Collection)

5 Business Skills Every Professional Must Master (Collection)

          
5
4
3
2
1

Out of Stock


Premium quality
Premium quality
Bookswagon upholds the quality by delivering untarnished books. Quality, services and satisfaction are everything for us!
Easy Return
Easy return
Not satisfied with this product! Keep it in original condition and packaging to avail easy return policy.
Certified product
Certified product
First impression is the last impression! Address the book’s certification page, ISBN, publisher’s name, copyright page and print quality.
Secure Checkout
Secure checkout
Security at its finest! Login, browse, purchase and pay, every step is safe and secured.
Money back guarantee
Money-back guarantee:
It’s all about customers! For any kind of bad experience with the product, get your actual amount back after returning the product.
On time delivery
On-time delivery
At your doorstep on time! Get this book delivered without any delay.
Notify me when this book is in stock
Add to Wishlist

About the Book

A brand new collection of indispensable business skills for professionals in any industry… 5 pioneering books, now in a convenient e-format, at a great price!   5 remarkable eBooks help professionals gain the business skills they need to advance in their careers   Today, business professionals need far more than technical skill to advance in their careers: they need a deep understanding of the business, combined with real leadership skills for motivating colleagues and executing on key assignments. This unique 5 eBook package brings together these crucial business skills, helping professionals rise far beyond their current roles. In The Art of Asking, Terry J. Fadem shows how to ask the right questions in the right ways, and get the answers you need to succeed. Discover the core questions you need to master... avoid the mistakes business questioners make most often... master ten simple rules for questioning more effectively… ask questions that give you control over tough situations... use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track! Next, in The Truth About Negotiations, Leigh L. Thompson reveals 53 proven negotiation principles: bite-size, easy-to-use techniques for becoming a world-class negotiator. Learn how to prepare for a negotiation within one hour… negotiate with people you hate (or love)… clearly identify your "best alternative" if a deal isn't possible… use reason, respect, and reciprocity to extract a deal's maximum potential value, create win-win solutions, and establish enduring relationships. In Presenting to Win, Updated and Expanded Edition, world-renowned presentation consultant Jerry Weissman shows how to connect with even the toughest, most high-level audiences...and move them to action. Drawing on his experience helping the world's top tech executives excel at make-or-break investor presentations, he shows how to dump those PowerPoint templates, tell compelling stories that focus on what's in it for the audience, and get action! In How to Keep Score in Business, long-time CEO Robert Follett helps you capture crucial insights buried in balance sheets, income statements, and other key reports. Follett shows how to apply core tools for analyzing financial reports and investment opportunities and demystifies accounting terms every decision-maker should know. Finally, in The Truth About Managing People, Third Edition, Stephen P. Robbins distills management to its essence, sharing 61 proven principles and real solutions for the make-or-break problems faced by every manager. You'll learn how to overcome the true obstacles to teamwork… why too much communication can be as dangerous as too little… how to improve hiring and employee evaluations… heal "layoff survivor sickness"… manage a diverse culture… lead effectively in a digital world… get past age stereotypes… and much more!   From world-renowned leaders and performance experts Terry J. Fadem, Leigh L. Thompson, Jerry Weissman, Robert Follett, and Stephen Robbins

Table of Contents:
The Art of Asking: Ask Better Questions, Get Better Answers Preface: Corporate Inquisitions    xii Introduction: Questioning Is the Skill of Management    1 Common Errors: How to Recognize and Correct Them    15 Neglected Questions    33 Misuses of Management Skills: Inquisitions Are Not the Only Abuse of Questioning    43 Questioning: Improve Your Skills    53 Signs and Signals    77 Types of Questions    85 Use of Skills    117 Listening    173 Conclusions    179 Epilogue    185 Definitions    187 References    191 Questioning as a Spectator Sport: Where to Go to Watch and Learn the Game    195 Endnotes    199   The Truth About Negotiations Introduction  vii Truth 1        If you have only one hour to prepare  1 Truth 2        Negotiation: A natural gift?  5 Truth 3        Rehearsal might get you to Carnegie, but it won’t help you negotiate  7 Truth 4        The power of making the first offer  11 Truth 5        What if you don’t make the first offer?  15 Truth 6        Don’t be a tough or a nice negotiator  19 Truth 7        Four sand traps in the golf game of negotiation  23 Truth 8        Your industry is unique (and other myths)  27 Truth 9        Identify your BATNA  31 Truth 10      It’s alive! Constantly improve your BATNA  35 Truth 11      Don’t reveal your BATNA  39 Truth 12      Don’t lie about your BATNA  43 Truth 13      Signal your BATNA  47 Truth 14      Research the other party’s BATNA  51 Truth 15      Develop your reservation price  53 Truth 16      Beware of ZOPA myopia  57 Truth 17      Set optimistic but realistic aspirations  61 Truth 18      Plan your concessions  65 Truth 19      Be aware of the “even-split” ploy  69 Truth 20      The pregame  73 Truth 21      The game  77 Truth 22      The postgame  81 Truth 23      What does “win-win” really mean?  85 Truth 24      Satisficing versus optimizing  89 Truth 25      There are really only two kinds of negotiations  93 Truth 26      Ask triple-I questions  97 Truth 27      Reveal your interests  101 Truth 28      Negotiate issues simultaneously, not sequentially  105 Truth 29      Logrolling (I scratch your back, you scratch mine)  109 Truth 30      Make multiple offers of equivalent value simultaneously  113 Truth 31      Postsettlement settlements  117 Truth 32      Contingent agreements  121 Truth 33      Are you an enlightened negotiator?  125 Truth 34      The reciprocity principle  129 Truth 35      The reinforcement principle  133 Truth 36      The similarity principle  137 Truth 37      Know when to drop an anchor  141 Truth 38      The framing effect  145 Truth 39      Responding to temper tantrums  149 Truth 40      What’s your sign? (Know your disputing style)  151 Truth 41      Using power responsibly  155 Truth 42      Saving face  157 Truth 43      How to negotiate with someone you hate  161 Truth 44      How to negotiate with someone you love  165 Truth 45      Building the winning negotiation team  169 Truth 46      What if they arrive with a team?  173 Truth 47      Of men, women, and pie-slicing  177 Truth 48      Know why the fish swim  181 Truth 49      It does not make sense to always get to the point  185 Truth 50      Negotiating on the phone  189 Truth 51      Your reputation  193 Truth 52      Building trust  197 Truth 53      Repairing broken trust  201                   References  205                   Acknowledgments  211                   About the Author  212   Presenting to Win: The Art of Telling Your Story, Updated and Expanded Edition Foreword to the Updated and Expanded Edition  xvii Preface: What’s Past Is Prologue  xxi Introduction: The Wizard of Aaaahs  xxiii Chapter 1        You and Your Audience  1 Chapter 2        The Power of the WIIFY  11 Chapter 3        Getting Creative: The Expansive Art of Brainstorming  21 Chapter 4        Finding Your Flow  41 Chapter 5        Capturing Your Audience Immediately  69 Chapter 6        Communicating Visually  91 Chapter 7        Making the Text Talk  103 Chapter 8        Making the Numbers Sing  121 Chapter 9        Using Graphics to Help Your Story Flow  133 Chapter 10      Bringing Your Story to Life  163 Chapter 11      Customizing Your Presentation  183 Chapter 12      Animating Your Graphics  197 Chapter 13      The Virtual Presentation  215 Chapter 14      Pitching in the Majors  229 Appendix A      Tools of the Trade  235 Appendix B      Presentation Checklists  237 Acknowledgments  241 About the Author  243 Index  245   How to Keep Score in Business: Accounting and Financial Analysis for the Non-Accountant Chapter 1  Introduction    1 Chapter 2  Glossary of Key Financial Accounting Terms     9 Chapter 3  The Balance Sheet     31 Chapter 4  More Balance Sheet    47 Chapter 5  Still More Balance Sheet    63 Chapter 6  The Income Statement    75 Chapter 7  Return on Investment (ROI)     99 Chapter 8  Changes in Financial Position     117 Chapter 9  Cash Flow Budget     123 Chapter 10  Other Analysis Ratios and Tools     131 Chapter 11  A Summary of What You Have Learned     139 Appendix A  Acme Widget Company 153 Appendix B  Present Value Tables 169   The Truth About Managing People Preface    vii PART I THE TRUTH ABOUT HIRING Truth 1  First Impressions DO Count!    1 Truth 2  Forget Traits; It’s Behavior That Counts    5 Truth 3  Brains Matter; or Why You Should Hire Smart People    9 Truth 4  When in Doubt, Hire Conscientious People!    13 Truth 5  Want Friendly Employees? It’s in the Genes!    17 Truth 6  Realistic Job Previews: What You See Is What You Get    21 Truth 7  Throw Out Your Age Stereotypes    25 Truth 8  Match Personalities and Jobs    29 Truth 9  Hire People Who Fit Your Culture: My “Good Employee” Is Your Stinker!    33 Truth 10  Good Citizenship Counts!    37 Truth 11  Manage the Socialization of New Employees    39 PART II  THE TRUTH ABOUT MOTIVATION Truth 12  Why Many Workers Aren’t Motivated at Work Today    43 Truth 13  Telling Employees to “Do Your Best” Isn’t Likely to Achieve Their Best    47 Truth 14  Not Everyone Wants to Participate in Setting Goals    51 Truth 15  Professional Workers Go for the Flow    55 Truth 16  When Giving Feedback: Criticize Behaviors, Not People    59 Truth 17  Managing Across the Generation Gap    63 Truth 18  You Get What You Reward    67 Truth 19  It’s All Relative!    71 Truth 20  Recognition Motivates (and It Costs Very Little!)    75 Truth 21  There’s More to High Employee Performance Than Just Motivation    79 PART III THE TRUTH ABOUT LEADERSHIP Truth 22  Five Leadership Myths Debunked    83 Truth 23  The Essence of Leadership Is Trust    87 Truth 24  Experience Counts! Wrong!    91 Truth 25  Effective Leaders Know How to Frame Issues    95 Truth 26  You Get What You Expect    99 Truth 27  Charisma Can Be Learned    103 Truth 28  Charisma Is Not Always an Asset    107 Truth 29  Make Others Dependent on You    111 Truth 30  Successful Leaders Are Politically Adept    115 Truth 31  Ethical Leadership    119 Truth 32  Virtual Leadership: Leading from Afar    123 Truth 33  Adjust Your Leadership Style for Cultural Differences, or When in Rome…    127 PART IV THE TRUTH ABOUT COMMUNICATION Truth 34  Hearing Isn’t Listening    131 Truth 35  Listen to the Grapevine    135 Truth 36  Men and Women Communicate Differently    139 Truth 37  What You Do Overpowers What You Say    143 Truth 38  The Value of Silence    147 Truth 39  Watch Out for Digital Distractions    151 PART V THE TRUTH ABOUT BUILDING TEAMS Truth 40  What We Know That Makes Teams Work    155 Truth 41  2 + 2 Doesn’t Necessarily Equal 4    159 Truth 42  The Value of Diversity on Teams    163 Truth 43  We’re Not All Equal: Status Matters!    167 Truth 44  Not Everyone Is Team Material    171 PART VI THE TRUTH ABOUT MANAGING CONFLICTS Truth 45  The Case FOR Conflict    175 Truth 46  Beware of Groupthink    179 Truth 47  How to Reduce Work–Life Conflicts    183 Truth 48  Negotiating Isn’t About Winning and Losing    187 PART VII THE TRUTH ABOUT DESIGNING JOBS Truth 49  Not Everyone Wants a Challenging Job    191 Truth 50  Four Job-Design Actions That Will Make Employees More Productive    195 PART VIII THE TRUTH ABOUT PERFORMANCE EVALUATION Truth 51  Annual Reviews: The Best Surprise Is No Surprise!    199 Truth 52  Don’t Blame Me! The Role of Self-Serving Bias    203 Truth 53  Judging Others: Tips for Making Better Decisions    207 Truth 54  The Case for 360-Degree Feedback Appraisals: More IS Better!    211 PART IX THE TRUTH ABOUT COPING WITH CHANGE Truth 55  Most People Resist Any Change That Doesn’t Jingle in Their Pockets!    215 Truth 56  Use Participation to Reduce Resistance to Change    219 Truth 57  Employee Turnover Can Be a Good Thing    223 Truth 58  I n Cutbacks: Don’t Neglect the Survivors    227 Truth 59  Beware of the Quick Fix    231


Best Sellers


Product Details
  • ISBN-13: 9780133346299
  • Publisher: Pearson Education (US)
  • Publisher Imprint: Addison Wesley
  • Language: English
  • ISBN-10: 0133346293
  • Publisher Date: 09 Oct 2012
  • Binding: SD
  • Weight: 1 gr


Similar Products

How would you rate your experience shopping for books on Bookswagon?

Add Photo
Add Photo

Customer Reviews

REVIEWS           
Click Here To Be The First to Review this Product
5 Business Skills Every Professional Must Master (Collection)
Pearson Education (US) -
5 Business Skills Every Professional Must Master (Collection)
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

5 Business Skills Every Professional Must Master (Collection)

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book
    Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!
    ASK VIDYA